Cleveland car rentals

Cleveland car rentals

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Cleveland, OH, United States
1 Nov — 8 Nov
Same drop-off
Cleveland, OH, United States
Mon 01.11
Noon
Mon 08.11
Noon
Driver's age:

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Cleveland car rental information

Pick-up locationCleveland
Rental locations21
Airport locations12

Cleveland car rental reviews and directory

Rated #1
Alamo
Best rated
8.6 Excellent (275 reviews)
1 location in Cleveland
Alamo
Locations in Cleveland
  • 8.5
  • 8.7
  • 8.6
  • 8.6
  • 8.4
Recent reviews
7.9 Good2021 Aug 31
Everything went very well, car was nice and no issues - just the prices right now on rentals are out of control - but having rented so far in advance sure helped, could have been worse.
2.0 Mediocre2020 Dec 07
NothingThe place could have been open when I got there so I wasn’t stranded at the car rental.
10.0 Excellent2020 Nov 08
Super easy pick up and dropp off. Did contact free everything.
10.0 Excellent2020 Oct 21
Very easy drop-off. It was raining and employees were right next to car and had me checked in super-fast.Nothing, perfect.
10.0 Excellent2020 Sep 02
Nothing checkout was really quick
9.2 Excellent2020 Jul 14
Staff at counter and lot very helpful and courteous. I like Borrowing a friends car.Little pricy....but I knew the price when I rented. I had a bereavement type situation and did not have a chance to shop. Honestly.....I just needed a ride to Ravenna and back. Uber would have been a better option.
10.0 Excellent2020 Jun 13
Very friendly staff. Easy to navigate car rental area
4.4 Okay2020 May 28
The lady at the National counter was very nice and helpful.When I arrived at the rental car center, the Alamo counter was empty. Apparently, I needed to get in line at the National counter, but there wasn't a sign at the Alamo counter to tell me this. Then when we went outside to pick a vehicle, I had to get a lower-tier vehicle than I paid for because this was all that was available. Finally, when I arrived home, the SUV had dog hair in the back seats.
2.0 Mediocre2020 May 26
station was closed, staff was not thereif you accepted the reservation from customer, please make sure the car and agent are available
10.0 Excellent2020 Feb 01
Friendly staff
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Rated #2
Enterprise
8.2 Excellent (145 reviews)
3 locations in Cleveland
Enterprise
Locations in Cleveland
  • 8.2
  • 8.3
  • 8.2
  • 8.1
  • 8
Recent reviews
10.0 Excellent2021 Sep 21
Right on time. Great customer service.
10.0 Excellent2021 Sep 06
I was upgraded which was nice. The shuttle stop was recently moved which was frustrating but not the fault of the rental center. Very friendly and helpful staff, made pick up and return a breeze.
10.0 Excellent2021 Aug 21
The car smelled like smoke when I got it. The staff was great though and offered to replace a different car.
10.0 Excellent2021 May 25
Easy pick up and drop off
10.0 Excellent2021 May 12
Thank you guys for great customer service. Love itN/A
8.0 Excellent2021 Jan 28
The car was just a little too small for me
8.0 Excellent2020 Nov 29
Great staff. Clean car.Car pick up reservation was not at airport. Had to change reservation when I got there and was a higher price.
10.0 Excellent2020 Nov 17
The staff at pick up was great and very efficient.The drop off in Erie could have been better. The airport was closed and there was no signage of where to drop the car or the key. We were thankful the airport police officer helped us out.
2.0 Mediocre2020 Oct 20
They have to improve the cleaning, they are not disinfecting the cars I found a glass with pee on the door and a used mask in the back of the car
2.0 Mediocre2020 Sep 22
Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.Accurately describe the location of the car rental facilities when making the reservation.
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From ₪104/dayRated #3
Thrifty
Cheapest deal
Most popular
7.8 Good (116 reviews)
1 location in Cleveland
Thrifty
Locations in Cleveland
  • 8.1
  • 7.9
  • 7.8
  • 7.7
  • 7.9
Recent reviews
1.9 Horrible2021 Jul 20
There was no one at the counter when we arrived and were told that they are hardly ever there. We did not know what to do there was no sign or instructions on the counter or in our email. The security guard said “try the hertz counter. “ we did and got a car after much concern It was the same on the way home and I hav e still not received my email receipt.
1.9 Horrible2021 Jun 23
Pick up was a nightmare. No cars available and many people waiting over an hour of their scheduled pick up time. I will never rent from this company again. Drop off was easy.
2.0 Mediocre2021 May 24
The drop off went fine. When I told the agent that we turned the car into about our horrible experience picking up the car, he deducted $10 off of the remaining fees.The pick up was the worst we have ever experienced. From the time that we arrived at the Thrifty counter until we were given the car, it was almost an hour. While we did receive a free upgrade, the wait was totally unacceptable. They gave us a coupon for 15% off of our NEXT Thrifty rental which probably should have just applied to the current rental.
8.0 Excellent2021 Jan 23
Checkout was easy, staff friendlyThe car didn’t drive very well
2.0 Mediocre2020 Jul 17
NothingWould not refund me even though I couldn't travel due to Covid-19!
2.0 Mediocre2020 Jul 01
Picking up from Cleveland Airport was confusingIf my car did not come with a complimentary ant colony. Ants were all over me and my things, distracting me while driving.
6.4 Good2020 Jun 29
Too much $$$
4.4 Okay2020 May 31
Drop-off easyWould not allow to leave lot without purchasing insurance. Nearly doubling the price from what was booked/reserved.
10.0 Excellent2020 Feb 02
Staff were friendly and pick up and drop off were easier than ever before. The car was clean and in a great condition and the rental was quite reasonably priced.
4.4 Okay2020 Jan 31
Kayak is terrible and the price is misleading. I owed additional fees at the airport. I could have rented for cheaper without using kayak. Instead i got stuck with the „managers choice“ which ended up being a car that was scratched to hell. It was easily the worst car I’ve ever rented and I always pick the cheapest option so it’s not like the competition is tough. Never again
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Rated #4
Dollar
7.6 Good (225 reviews)
1 location in Cleveland
Dollar
Locations in Cleveland
  • 7.6
  • 7.6
  • 7.5
  • 7.7
  • 7.4
Recent reviews
10.0 Excellent2021 Sep 20
Great car friendly efficient staff
3.9 Mediocre2021 Aug 19
My husband picked up the car in Cleveland and we dropped it off in New York. We had to drive with the windows down the whole time because it smelled so bad inside from smoke. I have no idea what someone did in there because it wasn't a mild old smell. It was so bad that our clothing smelled like we had been smoking when we got out of the car. It was the worst part of the trip.
2.0 Mediocre2021 Jun 26
Not a thing, they changed my reservation and put up a hell of a fight to refund.They could have not changed my reservation and then refuse to give me a refund. They are a bait and switch sham of an operation. Directly to Avis.com saved money, got a better car and no hassle with extended hours. Dollar and kayak can pound sand!
10.0 Excellent2021 Jun 01
Easy and convenient
8.0 Excellent2021 May 23
Staff was friendly.Windows were dirty. Shopped online for a good deal and pre-paid on Expedia, but then I had to pay another 160+ for fees that were not mentioned on Expedia. Feel like I got ripped off. When shopping for a good value, it's unfair to be hit with extra unexpected fees.
4.0 Okay2021 May 23
I waited an hour for the car. It was the wrong car even though I paid extra for it. I had to switch to a different car due to the cigarette smell and low pressure in the tire. There were extra fees that I did not know about.
8.8 Excellent2020 Nov 03
The vehicle was clean which was important to me.When I arrived to dollar rental, they counter was closed. My flight had been delayed due to deicing It took over an hour for the Hertz staff to "reduce" my paperwork dude to my rental being prepaid
8.8 Excellent2020 Oct 17
The staff at both pick up and drop off were very helpful.The price was more money than priceline had quoted. On priceline I clicked the option to add my spouse for no charge however when I went to pick up the rental I would have been charged $13 a day on top of the additional expenses. The staff at pick-up was one person, she did a great job but there was quite a backlog. More support for her would have helped the process go quicker.
10.0 Excellent2020 Feb 18
Pickup and drop off were very easy.I cannot provide one instance regarding what could have been better. Everything was great!
10.0 Excellent2019 Dec 16
First vehicle had a major issue, they got us back on the road quick and hassle free.
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Rated #5
Hertz
6.9 Good (190 reviews)
3 locations in Cleveland
Hertz
Locations in Cleveland
  • 7.1
  • 7.3
  • 6.8
  • 6.6
  • 6.9
Recent reviews
7.9 Good2021 Oct 12
Great value for full size car. Thanks Hertz
1.9 Horrible2021 Oct 10
They would not provide me the car and blamed me for having a reservation. Nuts!
10.0 Excellent2021 Sep 27
Booking was easy….simple and received an car upgrade. I like the fact that I didn’t have to drive to the airport to pick up and drop off the car rental.
1.9 Horrible2021 Sep 02
they had the reservation off site far from airport and would not accept reservation at airport location. Cost $100 to cancel reservation!
3.9 Mediocre2021 Aug 24
When reserving a car at Cleveland Hopkins Airport, the site listed a suburban rental location as "Cleveland" instead of Beachwood OH. This caused me to misunderstand where I was booking the car and therefore, a car was not reserved for me at the airport on a Friday night. At the Hertz customer service counter at the airport, I had to call Hertz customer service, cancel the reservation and rebook it. There were no cars left and I ended up taking a Buick SUV that was not cleaned or reviewed for body damage, which was extensive.
1.9 Horrible2021 Aug 19
The employees make too many mistakes when booking and are very distracted when attending to you. They have all given incorrect information, taking no responsibility and causing me to pay an extra $97 for my rental. The cars were nice and clean but I am not sure it’s worth the hassle.
1.9 Horrible2021 Aug 19
I never received a rental vehicle because their policy required I pick it up within a two hour window; which I was unaware of. When I went to pick it up, they were out of vehicles. This was not clearly communicated.
1.9 Horrible2021 Jul 13
Please be aware that if you need to make changes that is VERY difficult and frustrating. Both companies blame the other and neither one has any customer service.
8.0 Excellent2021 May 24
Staff were friendly and courteous!Nothing
10.0 Excellent2021 May 21
When I first arrived at the rental counter at Cleveland/Hopkins airport, the clerk informed me my rental had been made at another Cleveland location miles away. When I asked if there was anything she could do to help me she imphaticaly said no. A supervisor happened to be there and came to my rescue. She was wonderful. The first clerk was not going to even try to help or ask the supervisor if anything could be done. To her, the mistake and inconvenience didn't matter. Once the supervisor helped things went well and quick. My return person was great!Perhaps train clerks in regards to customer service. They appear to have NO desire to help solve problems. Thank goodness for a competent supervisor!
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Rated #6
Budget
6.8 Good (162 reviews)
2 locations in Cleveland
Budget
Locations in Cleveland
  • 7.2
  • 7.4
  • 6.6
  • 6.7
  • 6.4
Recent reviews
1.9 Horrible2021 Oct 02
The information on their website on how to get to their lot was wrong and outdated. When I called the local number I got a National recording. When I finally figured I had to take a bus I got to their office and there was a line with 20 people and only one agent. I missed my appointment for that day because it took over an hour to get a reserved rental car. No other car company had more then 2 people in line
1.9 Horrible2021 Sep 22
A shortage of car porters kept this location from having the vehicle that I reserved 2 weeks in advance. They had no other vehicles for me to rent. I had to borrow a friend's car.
1.9 Horrible2021 Sep 08
dollar rental complete disaster , no vehicles available customers waiting no attendants after five...
1.9 Horrible2021 Sep 08
The person at the desk was so rude the entire time we were trying to figure why my reservation was not populating. I was unaware cleveland has 2 budgets. I did not choose the airport one. That made the attendant even more mad. After we finally got it figured out, he gave me the paper to initial and said "Initial the 3 spots and sign". Where I was supposed to initial was not highlighted, so I asked where exactly to initial. He snatched the paper out of my hand while trying to find a highlighter...I snatched it back. I will NEVER rent from budget again.
3.9 Mediocre2021 Sep 06
One hour wait to get the truck with little apparent effort to expedite. On retiring the car I drove around twice as the drop off point was blocked. Finally I saw on the windshield of one of the cars blocking the return that I was too go to the Avis drop-off which was another lap around the facility. Otherise the vehicle itself was great.
5.9 Okay2021 Sep 01
Staff was friendly but not enough people were working, so the line to pick up was very long. The car had several dashboard lights come on. We were able to trade but had to go out of our way to top off the tank on the faulty car first. Drop off was quick and easy.
7.9 Good2021 Aug 30
Easy to find, no line, good downtown location
7.9 Good2021 Aug 24
Everything was great, except one major problem...they gave us a car with bald tires. Definitely a safety hazard. We drove 8 hours to Lynchburg, Tennessee on them. It rained during our trip and it was very slippery driving on bald tires. Someone should have checked this out before sending anyone out in this dangerous vehicle.
7.9 Good2021 Aug 14
It was a good experience. Cars are expensive right now so we should expect good service. When cars are more expensive than your airline tickets then I expect clean and a quick experience going by the rental counter. Truth is I've had more poor experiences than good but this time I must thank them, cause they did a nice job.
10.0 Excellent2021 Aug 01
Should have had a few more counter folks on pickup. Luckily I was 3 in line and not 30. Checking in is a very slow process.
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Rated #7
Avis
6.8 Good (47 reviews)
2 locations in Cleveland
Avis
Locations in Cleveland
  • 6.9
  • 7.1
  • 6.7
  • 6.2
  • 6.7
Recent reviews
5.9 Okay2021 Aug 16
10 miles into my rental the maintenance required light came on…
7.9 Good2021 Aug 10
In my opinion i felt i was getting ripped off due to the excessive charge on the rental.
3.9 Mediocre2021 Aug 03
We picked up the vehicle at around 11PM - luckily I noticed a huge dent in the passenger door and it was noted on the paperwork (they never mentioned it before we saw the car). It was dark when we picked up the car. The next morning we got into the car and it was clear it had not been cleaned - rugs were filthy, crumbs and such all over the seats - dirty on the outside. In short, a mess! The price was three times what I paid last year around the same time. I guess they figured "screw them" given the shortage of rental cars. Will likely never use Avis again unless forced to (as was the case this time due to hours of operation at the Cleveland airport location).
6.0 Good2021 Apr 14
I requested pickup/drop off at the airport and it was booked through the downtown Cleveland location.
4.0 Okay2021 Apr 08
Staff was a bit confused on where the car wasCar should have been cleaner and we waited over 30-40 mins for the car
4.0 Okay2021 Feb 27
They gave me a Chevy Traverse. It was in good condition and clean.Picking up the car took way to long! It took the guy at least 20 minutes to do the paperwork. He kept calling someone on a radio to see what was available. Then he told me that they were just finishing cleaning it and it would be brought up to the door. I kept going outside and checking. There were a number of cars setting in the lot that would have been fine for me to use. After about 25 minutes, I went back to the desk to find out where the car was. He called someone the radio and told them to bring the car up to the door. After about 15 more minutes, they finally brought the car over.
10.0 Excellent2020 Aug 30
Fast and painless
8.0 Excellent2019 Oct 06
Drop off is very confusing. No one comes to car. You have to find an employee. Car exterior was muddy on the bottom. Interior had napkins and small garbage in the center console.
3.2 Mediocre2019 Sep 23
Pick up was awful. The location where we reserved simply didn't have any cars and the employees did not care AT ALL and made NO attempt to rectify the situation. No manager on site nor did the employees even provide me with a customer service phone number.I did call the national number and they told me there was a car available at the airport location. I then requested to be transferred to customer service and they confirmed this, but I had to insist that they reimburse me for an Uber to the airport ($45)--it was not offered to me.
3.6 Mediocre2019 Sep 19
Long line to check out the car. No cars ready I the parking lot. Long line at the rental exit. It took longer to get my rental car then it took to fly from St Louis to Cleveland. I rented from Avis ( only because Hertz had no availability) expecting good service. It was horrible.See above. Everything could have been better.
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Rated #8
National
8.6 Excellent (18 reviews)
1 location in Cleveland
National
Locations in Cleveland
  • 9
  • 8.7
  • 8.6
  • 8.5
  • 8.2
Recent reviews
10.0 Excellent2019 Jul 30
pick-up & drop off super easy!!! quickest i have completed a pickup for a car rental, no frills or attempts at selling you add-ons.Everything was awesome!
10.0 Excellent2018 Aug 19
Super Fast CheckoutI pulled into the return area, and was completely checked out in about a minute. The rental agent briefly walked around the car, checked the gas guage, and I was done. FAST!!The car rental return is difficult to find at the airport. It's off-site, and I didn't see any signs for it as I approached the airport. You have to go through the "Departures" area, and then follow signs to an off-site lot that's about another 5-10 minute drive. Be sure you consider this extra time before your departure!
8.8 Excellent2017 Feb 22
I was told drop off was late, but still during business hours. The lights were on at the CLE airport drop off area, and the inside desk was staffed, but no one came out to close out my rental. There was no sign posted advising that this was after hours. After waiting around I finally just dropped the keys in the nightbox. Intuitive, but some posted guidance would have been appreciated.
9.2 Excellent2015 Dec 09
Clean vehicle. Fast service.Everything was fine.
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Eagle Rent A Car
3 locations in Cleveland
Eagle Rent A Car
Locations in Cleveland
Recent reviews
Sunnycars
2 locations in Cleveland
Sunnycars
Locations in Cleveland
Recent reviews
Easirent
1 location in Cleveland
Easirent
Locations in Cleveland
Recent reviews
Rent-A-Wreck
1 location in Cleveland
Rent-A-Wreck
Locations in Cleveland
Recent reviews
1178 travelers who rented a car in Cleveland gave the car agency they used an average rating of 7.7

Car rental locations in or near Cleveland

Good to know

Most popular agency

Thrifty

Most popular car type

Intermediate

Average price

₪119/day

Good deal

₪104/day

When to book a rental car in Cleveland

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Cleveland

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Cleveland car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Cleveland.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Cleveland car rental.

Top tips for renting a car in Cleveland

  • 25% of our users found rental cars in Cleveland for ₪104 or less
  • Book your rental car in Cleveland at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Cleveland are around 5% cheaper than other car types, on average

FAQs about renting a car in Cleveland

  • One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Thrifty

  • On average a rental car in Cleveland costs ₪119 per day.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Cleveland are Alamo (8.6, 313 reviews), Enterprise (8.1, 172 reviews), and Thrifty (7.8, 118 reviews).

  • The average gas price in Cleveland is ₪11.62 per gallon over the past 30 days. Filling up a gas tank costs between ₪139 and ₪186, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type in Cleveland.

  • The only car rental company onsite at Hopkins Intl airport is Thrifty.

  • The only car rental company that offers shuttle or pick-up services from Hopkins Intl airport to off-airport locations is Thrifty.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Cleveland costs ₪168 per day, on average.

  • A Economy car rental in Cleveland costs ₪154 per day, on average.

  • A Compact car rental in Cleveland costs ₪151 per day, on average.

  • In Cleveland, cars are most frequently rented at Alamo 19601 Maplewood Ave (14 km from city center ).

  • On average a rental car in Cleveland costs ₪831 per week (₪119 per day).

  • On average a rental car in Cleveland costs ₪3,560 per month (₪119 per day).