Pick-up location | Jerusalem |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Mini, Passenger van, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 22 |
Popular agencies | Sixt, Avis, Europcar |
Economy | ₪119/day |
Compact | ₪123/day |
Intermediate | ₪137/day |
Standard | ₪193/day |
Full-size | ₪225/day |
Mini | ₪118/day |
Premium | ₪797/day |
Passenger van | ₪326/day |
Luxury | ₪538/day |
Compact SUV | ₪151/day |
Supplier choice | ₪267/day |
Intermediate SUV | ₪274/day |
Standard SUV | ₪492/day |
4.9
Okay
61 reviewsCleanliness
5.8
Comfort
5.4
Pick-up/Drop-off
4.7
Value for money
4.3
2 locations in Jerusalem
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Reviews
5.2 Okay
May 2020
Pros:
staff unfriendly and charged CDW which was not booked because covered by credit cardCons:
They charged CDW and told that it is compulsory even if covered by credit card, while the reservation explicitly said that CDW not compulsiory, if covered by credit card. -> Dishonest6.0 Good
May 2020
Cons:
Cofusing pricing of insurance led to me paying more than expected. All charges should be clear on internet order and not left tilll pick up when it is too late to go to a cheaper option5.6 Okay
Jan 2020
Pros:
Refund of a day when we brought the car one day earlier.Cons:
The site. By ordering you can not find the extra cost. You hear it when you collect the car. Hou reserved a small car and get a bigger one. Instead of 1 : 20 you get a car who drives 1 : 12.5.6 Okay
Dec 2019
Cons:
Full disclosure of car rental cost ie required car insurance5.6 Okay
Nov 2019
Pros:
evrything else normal nothing speacialCons:
I thought i was going to get a good deal but they charged exra for the insuurance not a honest company2.8 Mediocre
Sep 2019
Pros:
Drop off was easy, one woman was really nice and one another one was not nice at allCons:
The car was in a really bad shape on the mechanic side, The steering wheel shook the entire ride. And I didn’t get the car that I ordered. Very disappointed!!Hertz
6.1
Good
20 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
5.9
Value for money
5.3
2 locations in Jerusalem
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Reviews
10.0 Excellent
Nov 2021
8.0 Excellent
Feb 2020
Pros:
Drop off quite easy trouble free5.2 Okay
Jun 2019
Pros:
Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.Cons:
EVERYTHING6.4 Good
Mar 2019
Pros:
staff was fine, no lines when i was there car was older and just mediocreCons:
nicer car, better prices4.4 Okay
Mar 2017
Cons:
An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.10.0 Excellent
May 2022
10.0 Excellent
Nov 2021
7.9 Good
Aug 2021
1.9 Horrible
Jul 2021
1.9 Horrible
Jul 2021
8.0 Excellent
Feb 2020
Pros:
Drop off quite easy trouble freeThrifty
6.0
Good
6 reviewsCleanliness
7.6
Comfort
6.9
Pick-up/Drop-off
5.9
Value for money
5.6
One location in Jerusalem
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6.0 Good
Apr 2021
Pros:
Fairly easy pickup.Cons:
They're operating a bait and switch. They lure you in with a low rental cost, then charge you 1.5X more in mandatory insurance than the car costs. I expect they make far more money on the insurance than on the rental fee.8.4 Excellent
Sep 2019
Pros:
The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.Cons:
The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.8.0 Excellent
Sep 2018
Pros:
The service was friendly and fastCons:
I didnt like the car2.0 Mediocre
Jan 2022
10.0 Excellent
Oct 2021
6.0 Good
Apr 2021
Pros:
Fairly easy pickup.Cons:
They're operating a bait and switch. They lure you in with a low rental cost, then charge you 1.5X more in mandatory insurance than the car costs. I expect they make far more money on the insurance than on the rental fee.8.4 Excellent
Sep 2019
Pros:
The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.Cons:
The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.8.0 Excellent
Sep 2018
Pros:
The service was friendly and fastCons:
I didnt like the carEuropcar
5.2
Okay
12 reviewsCleanliness
5.7
Comfort
5.4
Pick-up/Drop-off
4.2
Value for money
6.0
One location in Jerusalem
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Reviews
10.0 Excellent
Sep 2019
Pros:
EverythingCons:
It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel2.0 Mediocre
Sep 2019
Pros:
After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.Cons:
Being honest with the clients.6.4 Good
Aug 2019
Pros:
Took almost 2 hours to get car. Was in line 8 55. Got car 11 amCons:
Shorter wait2.0 Mediocre
Aug 2019
Pros:
Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to meCons:
Couldn't be worse2.0 Mediocre
Aug 2019
Pros:
The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirtyCons:
Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.4.0 Okay
Apr 2019
Pros:
Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.Cons:
Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.4.8
Okay
28 reviewsCleanliness
5.0
Comfort
4.7
Pick-up/Drop-off
4.5
Value for money
5.2
2 locations in Jerusalem
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Reviews
6.0 Good
Dec 2019
Cons:
Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of deposit8.0 Excellent
Aug 2019
Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.6 Good
Aug 2019
Pros:
The price was good. Although it had to be added on third party insurance and VAT.Cons:
Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.7.2 Good
Jul 2019
Cons:
Pick up Gazoil was not full, I waited to refuel2.4 Mediocre
Jul 2019
Cons:
I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.3.6 Mediocre
Apr 2019
Pros:
Unhelpful staff, disorganized and rude.Cons:
Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.Avis
4.4
Okay
13 reviewsCleanliness
4.5
Comfort
4.7
Pick-up/Drop-off
4.1
Value for money
4.1
One location in Jerusalem
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6.0 Good
Feb 2020
Cons:
The drop off at the airport was a complete disaster. I drove around for a very long time - hoping I wouldn't miss my flight. Proper directions for that should be provided.6.8 Good
Nov 2019
Pros:
Drop off was excellent, fast and organizedCons:
Pickup took forever (nearly an hour)2.0 Mediocre
Nov 2019
Cons:
They wanted to force me to buy additional insurance and did not want to give me the car withoit that, even though I have my own international insurance via Allianz.8.0 Excellent
Oct 2019
Pros:
Drop off is at the car rental terminal and not at terminal 1 as the office in jerusalem told us.2.0 Mediocre
Oct 2019
Cons:
The price is 3 times more from your qoute it was super expensive5.2 Okay
Oct 2019
Pros:
Car was roomy and reliable.Cons:
Unable to get car at requested time because Avis computer down, so had to return next day. Personnel at drop off location rude and unfriendly.Dollar
3.6
Mediocre
3 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
3.0
Value for money
4.0
One location in Jerusalem
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2.0 Mediocre
Apr 2021
Cons:
You have to check the price and the local takes and secure, because si arrived to the offices and they told me I have to pay three times what you told me in the reservation. I felt totally cheated5.2 Okay
Aug 2020
Pros:
leaves a lot to be desiredCons:
So far they have charged me more than the reservation, waiting for them to fix2.0 Mediocre
Apr 2021
Cons:
You have to check the price and the local takes and secure, because si arrived to the offices and they told me I have to pay three times what you told me in the reservation. I felt totally cheated5.2 Okay
Aug 2020
Pros:
leaves a lot to be desiredCons:
So far they have charged me more than the reservation, waiting for them to fixSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
5 locations in Jerusalem
CalAuto
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Jerusalem
Eldan
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Jerusalem
Alamo
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jerusalem
Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jerusalem
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Jerusalem
Locations in Jerusalem
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