10.0
Staff was polite, and most spoke English - the manager was fluent which is a lot more than I can say about my Hebrew! Car was fine, staff explained all the particulars (they use a security code for the car and set the emergency brake each time the car is parked, which isn't standard in the USA).Reviewed 2023 Nov 17
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10.0
I appreciated the upgraded car that Hodaya provided (a MAZDA 2); we had bad weather (rain) and it was much better to have this model. Thank you very much to the entire staff at the Mamilla Mall location in Jerusalem. R/S, Dan Goodman 050 317 2597 cell phone when in IsraelReviewed 2022 Oct 29
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8.0
Car was great; but it took quite a while for it to be delivered for pickup. Insurance cahrge was very expensive when compared to other dealershipsReviewed 2022 Oct 26
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2.0
Car was comically old and dirty.Reviewed 2022 Oct 20
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10.0
Here’s is an unmet need: Israel has switched to paying for parking with Cello or Pango. Pango only works with Israeli phones. Cello claims not to, but I could not get Cello to send a connection to my phone, so it did not work. If you cannot park, you cannot drive, as a foreigner. Rental companies need to fix this.Reviewed 2022 Aug 19
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8.0
Mohammed and the entire staff were accommodating and very friendly!Reviewed 2022 Aug 13
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6.0
We picked up at Mamilla mall in Jerusalem and while it took awhile at the front desk. Once we got the car we had a great conversation with Joseph. The chat was a highlight for us during our visit to Jerusalem. Get the extra insurance, it’s worth the $246. Drivers and terrain in Israel are tricky to navigate versus the states. I scraped the side of the car pulling into a parking spot and didn’t have to pay anything extra.Reviewed 2022 Jul 01
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6.0
pick up in a dark dirty camped office. line was very long and processing very slow. Car was fine and return was easier and better than pick up.Reviewed 2022 Jun 26
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8.0
it took an hour to finally drive off with the car after checking inReviewed 2022 Jun 19
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5.2
Pros:staff unfriendly and charged CDW which was not booked because covered by credit cardCons:They charged CDW and told that it is compulsory even if covered by credit card, while the reservation explicitly said that CDW not compulsiory, if covered by credit card. -> DishonestReviewed 2020 May 24
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6.0
Cons:Cofusing pricing of insurance led to me paying more than expected. All charges should be clear on internet order and not left tilll pick up when it is too late to go to a cheaper optionReviewed 2020 May 18
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5.6
Pros:Refund of a day when we brought the car one day earlier.Cons:The site. By ordering you can not find the extra cost. You hear it when you collect the car. Hou reserved a small car and get a bigger one. Instead of 1 : 20 you get a car who drives 1 : 12.Reviewed 2020 Jan 31
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