Book Budget car rentals in Cleveland

Reviews for Budget in Cleveland

Recent reviews

Traveler rating

Excellent

37

Good

15

Okay

21

Mediocre

31

Poor

6

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car was cleancustomer service

car availablecar smelled

get the carcredit card

returned the carnext day

friendly staffnever rent

pick up and drop

10.0

Only 5 minutes from the airport using the free shuttle bus. Budget pickup is slow. But drop off is very fast.Reviewed 2022 Aug 11

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10.0

It’s was just easy.Reviewed 2022 Aug 04

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10.0

Personnel were great, helpful in discussing vehicle, cleaning a second car when choice was made and gracious.Reviewed 2022 Jul 20

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2.0

When we arrived at our destination, over 20 people in line and 2 (two) workers. Not wishing to wait, I walked over to Enterprise and not only was helped within 10 minutes, the same car was $100.00 cheaper. When I walked back toward the Budget line, it had not moved up by even one person. So seeing my results people jumped off that line and also went to Enterprise. I will most likely never use Budget again.Reviewed 2022 Jul 07

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10.0

Easiest car rental! Thank you!Reviewed 2022 Jun 04

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4.0

The car was not delivered to me, because I do not have a card, but I have a debit card and I am not an American resident, as not everyone has a Kurdish card, and this causes some people to delay, and also when booking through the website, the payment card was accepted, but at the time of receiving the car the employee was rejected The reception and I was treated without any facilities or flexibility, and I hope to amend this point as well as inform the staff of the good treatment and the presence of solutions. Thank youReviewed 2022 May 19

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8.0

there was no one at the counter for 10+ min and no sign with counter hours. very confusing and i almost just went t6o another counter along with others that were waiting.Reviewed 2022 May 16

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10.0

Checking out and checking in were extremely easy.Reviewed 2022 Apr 29

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2.0

When we arrived to pick up our car, the person had “gone home for the day”. Avis helped us. Kind of. They gave us an Avis car, but told us it was in the budget section. So we wandered for 20 minutes trying to find this nonexistent car. I went back inside to ask for help. And security said the Avis person had gone home. And directed me to the correct spot. The car had not been cleaned. It was not the size car I requested. We had to fit 3 adults and 1 year old twins, with car seats, double stroller and all our luggage in this car. It was not a good experience. Do not choose budget. Or Avis for that matter.Reviewed 2022 Apr 09

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2.0

No vehicles were available. The man at the counter was very rude . The systems were down .Reviewed 2022 Mar 09

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2.0

The counter crew in Cleveland were beyond unprofessional. The clerk maybe said 5 words to me the entire transaction. Yet he spent two minutes talking to his coworker about scented candles, before even acknowledging my presence. after giving him my card and license, he then proceeded to talk to his other coworker about makeup. It was almost as if i wasn't there. There was no one else in line or at the counter, and what should have been a quick 5 min max transaction took over 15 minutes. Also, I rented an economy car, with gas milage in mind for my 200 mile trip, and was given a full size pickup that took 18 gallons of gas. Speaking of the truck, the drivers side wiper blade was dangling from the arm when I first tried to use it one hour outside of cleveland when I hit heavy rain. So I had to pull over and wait for the rain to pass. Not like I can stop and get a wiper blade in the middle of nowhere at 7pm on a sunday night. So much for inspecting and maintaining their vehicles. The crew in buffalo were great when I dropped off the vehicle. Understanding and very professional. The total opposite of Cleveland!!! Do Better Budget, Do Better.Reviewed 2022 Mar 03

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2.0

The car key was low on battery so the remote start didn’t work. Also the vehicle wasn’t the right size I requested the vehicle specifically because of the trunk space needed. Also the shuttle was late arriving and I missed my flight home. The driver says I’m sorry it’s my first day.Reviewed 2022 Feb 22

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More

• 7.3 /10Enterprise Car Rentals at Cleveland
• 5.9 /10Avis Car Rentals at Cleveland
• 5.7 /10Dollar Car Rentals at Cleveland
• 5.0 /10Hertz Car Rentals at Cleveland
• 4.3 /10Thrifty Car Rentals at Cleveland
• 8.8 /10Alamo Car Rentals at Cleveland

• What is the most popular rental car from Budget in Cleveland?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Budget in Cleveland.

• How many car rental locations does Budget have in Cleveland?

  Budget has 2 rental locations in Cleveland. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes