Book Budget car rentals in Cleveland

• Where are the best pick-up locations for Budget car rentals in Cleveland?

  One of the best pick-up locations for Budget in Cleveland is at Cleveland Hopkins International Airport (CLE). If you have a flight that will be landing at this transportation hub, all you have to do is head to the Arrivals terminal to find Budget’s desk, fill out your paperwork, and then get on the road after receiving your vehicle. Another popular pick-up location is the one located on Superior Avenue, as it is convenient for those that will not be flying and it is centrally located within the city.

• Am I able to pick my own Budget car rentals in Cleveland, or will I be assigned a vehicle by the company?

  When you first make your reservation with Budget, you will be asked to select the specific car model that you would like to receive. It’s important to keep in mind that you are not guaranteed to receive this model, as this will entirely depend on the availability of the fleet for the specific branch that you choose to rent from in Cleveland. If the branch cannot provide you with the vehicle that you have requested, you will be provided with a similar vehicle instead. However, it may not be a vehicle from the same auto manufacturer that you had first chosen.

• Is it possible for me to have Budget car rentals in Cleveland delivered directly to me?

  Budget does not offer a service that allows individuals to have their rental car delivered directly to their personal residence, office, or hotel. To receive your vehicle, you will instead need to physically go to a branch of your choice in Cleveland. However, if you are struggling to find a way to travel to your branch of choice, you can benefit from the free shuttle service that Budget offers. A shuttle can come and pick you up from any address within the Cleveland region and bring you to your specific rental branch. 

• What is the most popular rental car from Budget in Cleveland?

  Small rental cars (Hyundai Kona or similar) are the most frequently booked rental car types from Budget in Cleveland.

• How many car rental locations does Budget have in Cleveland?

  Budget has 2 rental locations in Cleveland. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes

Reviews for Budget in Cleveland

Recent reviews

Traveler rating

Wonderful

22

Very good

11

Good

0

Okay

5

Fair

0

Mediocre

0

Poor

24

2.0

1.5 hour line to pick up the car - it was awfulReviewed 2026 Aug 19

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2.0

Got to the budget counter, 200 people in line, two people working behind counter, frustrating for the customers and the employeesReviewed 2026 Jul 16

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2.0

We waited in line for over an hour... there was 1 customer service agent and about 30 people in line. We reserved an intermediate SUV but were given a compact SUV, then told the compact SUV was in the same category as the intermediate. The reason I reserved the intermediate SUV is because I need a blindspot indicator and that is something that has always come standard with an intermediate SUV. The compact SUV category does not have this. Anyway, I tried to get a different car and they refused. The customer service agents were unhelpful. I called Avis, who acquired Budget and they basically told me to get lost over the phone. It was a disappointing experience to say the least so I won't be renting from Budget/Avis again if I can help it.Reviewed 2026 May 13

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2.0

Did not have the car I prepaid forReviewed 2026 May 04

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2.0

I requested a van, and upon arrival, was told that they didn’t have any.😡Reviewed 2026 Apr 27

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2.0

While I called Budget the day before pickup to make sure a car would be waiting since I was on a tight schedule, and was assured a car would be ready by 8am, when I got there not only was there no car but I was told there is no guarantee there would be a car at anytime that day. Nor were there cars at other lots in Cleveland. I had to wait three hours for a car by which time it was too late to get to the drop off in DC, my destination. I will now have to drop off the car next morning without the benefit of having my friend pick me up as I had arranged the night before, and instead have to take the metro and a 40 minute walk to get where I'm going. The reason I put value as the only high mark is because I was told I would receive a discount after the car was returned. We'll see if Budget actually keeps is word. Now I have a question: are these comments actually read and do they mean anything?Reviewed 2026 Apr 23

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4.0

The RAV4 was apoor car. Not much in the way of featuresReviewed 2025 Dec 25

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10.0

Nice staffReviewed 2025 Nov 12

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8.0

The customer counter gave me wrong lot number of the car location when I picked up. But otherwise overall good experince.Reviewed 2025 Sept 04

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2.0

Went through 4 different cars before I was able to leave with my customers. One was filled with smoke, one looked like it’s had gone through crash test, one I drove off with and had to turn around because it had a flat time and the last one worked and was filthy but I had to get to a meeting and my customers where standing on the heat while I moved cars.Reviewed 2025 Aug 18

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8.0

Don't like, that at the moment of pick up the vehicle wasn't available.Reviewed 2025 Aug 08

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2.0

Car smelled like smoke, wasn’t clean.Reviewed 2025 Jul 17

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