Car rental at Detroit Metropolitan Wayne County Airport

Car rental at Detroit Metropolitan Wayne County Airport

Search hundreds of travel sites at once for car rental deals at Detroit Metropolitan Wayne County Airport (DTW)

Same drop-off
Fri 09.06
Noon
Fri 16.06
Noon
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Cheap car rentals at Detroit Metro Airport

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Economy
Compact
Intermediate
Standard
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Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Detroit Metropolitan Wayne County Airport car rental reviews and directory

Alamo

8.8

Very good

151 reviews

Cleanliness

8.8

Comfort

9.3

Pick-up/Drop-off

9.3

Value for money

8.6

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

338 Lucas Dr

+1 844 934 1086

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

6.0 Okay

May 2021

KAYAK

Pros:

Staff was helpful and friendly!

Cons:

The minivan I rented was not clean, there was crackers and crumbs in the rear seats and under the middle seats, it looks like they wiped down the front two seats but you rent a minivan because you need to seat a lot of people and we had to clean it up before anyone would sit in the rear seats. I was highly disappointed.

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

A upfront message stating CLEARLY that I cannot rent a car at metro airport with a visa debit card

8.0 Very good

May 2021

KAYAK

Pros:

For the 1st time ever in Detroit the Shuttle driver helped with bags. Service at counter and in yard was good

Cons:

They could’ve actually had a Chevrolet suburban that I reserved we ended up with a foreign car but at least it had nicefeatures on it it’s kind of sad to go to Detroit and have to drive a foreign car

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Shuttle service was great. Process at Rental Agency was quick and easy. Car selection was simple.

8.0 Very good

Jan 2021

KAYAK

Pros:

perfect

Cons:

the ability to introduce and additional form of payment when the need arises due to extending the contract.

10.0 Wonderful

Jan 2021

KAYAK

Cons:

Nothing

1 out of 29

Thrifty

Cheapest deal

Cleanliness

8.3

Comfort

8.2

Pick-up/Drop-off

7.5

Value for money

8.0

One location in Detroit Metropolitan Wayne County Airport

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from ₪145/day

Locations in Detroit Metropolitan Wayne County Airport

289 Lucas Drive

+1 877 283 0898

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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10.0 Wonderful

Feb 2020

KAYAK

Pros:

Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!

7.2 Good

Dec 2020

KAYAK

Pros:

2019 Camry was a great car.

Cons:

$13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.

3.6 Poor

Dec 2019

KAYAK

Cons:

Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.

7.2 Good

Dec 2019

KAYAK

Pros:

The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.

Cons:

The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!

7.2 Good

Dec 2019

KAYAK

Pros:

The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.

Cons:

The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car

5.2 Fair

Nov 2019

KAYAK

Pros:

Staff was friendly

Cons:

The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.

1 out of 33

Dollar

Best rated
Most popular

Cleanliness

7.7

Comfort

7.5

Pick-up/Drop-off

6.9

Value for money

6.6

One location in Detroit Metropolitan Wayne County Airport

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from ₪182/day

Locations in Detroit Metropolitan Wayne County Airport

289 Lucas Drive

+1 866 434 2226

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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3.6 Poor

Feb 2019

KAYAK

Cons:

Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.

10.0 Wonderful

Apr 2018

KAYAK

Pros:

Terrific service at the counter - easy pick up process, great car, no problems at all. Renting from them again this week!

6.0 Okay

Mar 2018

KAYAK

Pros:

Staff very pleasant and helpful

Cons:

limited selection

2.4 Poor

Feb 2018

KAYAK

Cons:

Poor customer service, agent was very aggressive with insurance and with overt judgment and comments. Poor car condition, lots of dings and scratches on car. No one came to assist with car in lot. Car had brake issues and transmission issues.

8.0 Very good

Feb 2018

KAYAK

Pros:

Good customer service, in and out.

5.2 Fair

Feb 2018

KAYAK

Cons:

The price was too high

1 out of 51

Payless

Cleanliness

6.9

Comfort

6.9

Pick-up/Drop-off

6.0

Value for money

6.5

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

Building 287 Lucas Drive

+1 734 941 0719

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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Reviews

2.0 Poor

Jul 2020

KAYAK

Pros:

Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!

2.0 Poor

Jul 2020

KAYAK

Pros:

The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S

Cons:

HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!

6.4 Okay

Jan 2020

KAYAK

Pros:

Car was nice, new, and clean.

Cons:

No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.

3.6 Poor

Dec 2019

KAYAK

Cons:

Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.

10.0 Wonderful

Nov 2019

KAYAK

Pros:

Friendly staff, easy pick up, and drop off.

Cons:

N/A

10.0 Wonderful

Aug 2019

KAYAK

Pros:

Wonderful staff!

1 out of 43

Budget

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

5.9

Value for money

6.0

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

Building 287 Lucas Drive

+1 734 941 3632

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Oct 2022

KAYAK
No signage at airport indicating where to pick up Vehicle

2.0 Poor

Oct 2022

KAYAK
Why do I have a survey from Kayak yet no receipt from Budget yet? No one was on site to see me drop the car at CMH. Did it even get checked in?

10.0 Wonderful

Oct 2022

KAYAK
Not sure what you can do about the long lines checking in to get your car.

6.0 Okay

Oct 2022

KAYAK
Car class I picked was not what was given

10.0 Wonderful

Oct 2022

KAYAK
I really liked the car we drove. Fun to drive, plenty of room, comfortable!

10.0 Wonderful

Oct 2022

KAYAK
Had to pay an entire extra day when returning a couple hours later. Would be nice to prorate, but maybe this is common practice.

1 out of 72

Enterprise Rent-A-Car

8.0

Very good

52 reviews

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

8.5

Value for money

7.4

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

330 Lucas Dr

+1 844 934 1085

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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Reviews

10.0 Wonderful

Jan 2021

KAYAK

Pros:

Yes staff were friendly, and Truck was warm when we picked it up.

Cons:

Nothing it was fine.

10.0 Wonderful

Nov 2020

KAYAK

Pros:

Friendly and accommodating staff. Helped us change our car with no hassle at all.

Cons:

Cleaning of the vehicle. Front was still had a lot of bugs and it looked like there had been something spilled on the inside of the rear ds door, that had only been partially wiped up.

9.6 Wonderful

Aug 2020

KAYAK

Cons:

It had a few dents but you were great!

4.0 Mediocre

Jul 2020

KAYAK

Pros:

The customer service was great!

Cons:

The rental car was filthy.

10.0 Wonderful

Apr 2017

KAYAK

Pros:

staff, they were great

10.0 Wonderful

Mar 2017

KAYAK

Pros:

They were even a few dollars more than the other rental companies this time around but I like enterprise so much that I used them

1 out of 11

Avis

6.0

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

5.9

Value for money

5.8

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

Building 295 Lucas Drive

+1 734 942 3450

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

3.6 Poor

Aug 2020

KAYAK

Pros:

Drop off was easy

Cons:

Waited almost 2 hrs in line to get car.. only one person working behind the desk.. with no sense of urgency to move people along.. the mist unorganized ever experienced!

5.6 Fair

Oct 2019

KAYAK

Pros:

Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crew

Cons:

Communication

10.0 Wonderful

Apr 2019

KAYAK

Pros:

Buses were easy to find, rental desk was fast, car was fine.

3.2 Poor

Apr 2019

KAYAK

Cons:

2 hrs to pick up reserved vehicle Same as flight time

2.8 Poor

Feb 2019

KAYAK

Pros:

Nothing

Cons:

The check in process took about 30 minutes. The car smelled like marijuana........it was so bad that my clothes smelled like it when I went to my meetings. I had a couple clients comment about it.......

10.0 Wonderful

Sep 2018

KAYAK

Pros:

So easy! Everyone was very friendly and fast. That was my best big city airport rental experience ever!

1 out of 10

Priceless

9.2

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

6.0

Value for money

10.0

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

29111 Wick Rd.

+1 734 413 8300

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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9.2 Wonderful

Sep 2019

KAYAK

Pros:

The staff was friendly and very helpful

Cons:

They don't rent to locals. Kayak should have known that before allowing me to book a nonrefundable rental!

1 out of 1

National

7.7

Cleanliness

8.2

Comfort

8.2

Pick-up/Drop-off

7.7

Value for money

7.7

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

338 Lucas Dr

+1 844 934 1087

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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10.0 Wonderful

May 2017

KAYAK

Pros:

I overslept after international travel and returned the car late...it felt so good not to be dinged for that!

10.0 Wonderful

Oct 2016

KAYAK

Pros:

Great car, great price and great service.

2.0 Poor

Aug 2016

KAYAK

Cons:

Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE

4.4 Mediocre

Jul 2016

KAYAK

Pros:

The car was great and drop off was quick and easy.

Cons:

The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.

6.0 Okay

Sep 2022

KAYAK
Everything was excellent except for one thing; the amount charged on my credit card was way higher than my rental agreement and the final amount upon return. The National car rental location was Detroit, Mi Airport and returned to Brownsville,Tx airport. Something happened in the transition and hopefully National can correct the problem! I have a dispute reference number and I am waiting for the call from National at this time.

10.0 Wonderful

Jul 2022

KAYAK
I really like this rental car my family enjoy it

1 out of 3

Hertz

No score available yet

One location in Detroit Metropolitan Wayne County Airport

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from ₪391/day

Locations in Detroit Metropolitan Wayne County Airport

289b Lucas Drive

+1 734 941 4747

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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7.2 Good

Jun 2017

KAYAK

Pros:

Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.

Cons:

Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.

10.0 Wonderful

May 2017

KAYAK

Pros:

I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.

10.0 Wonderful

Apr 2017

KAYAK

Pros:

I appreciated the quick service once I arrived. In addition, the car was in excellent condition.

Cons:

Nothing - it was a great experience.

10.0 Wonderful

Mar 2017

KAYAK

Pros:

I was able to choose a Camry which I love. Pick up and drop off were super fast.

Cons:

The car was not clean; especially the windows so I had to wash it myself.

10.0 Wonderful

Mar 2017

KAYAK

Pros:

low low cost

Cons:

line at the counter/not enough registers open

10.0 Wonderful

Mar 2017

KAYAK

Pros:

The car was excellent and the price was even better!

1 out of 10

ACO Rent A Car

No score available yet

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

338 Lucas Dr

+1 586 576 7818

Opening times not available

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No reviews available

American Rent-A-Car

No score available yet

One location in Detroit Metropolitan Wayne County Airport

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Locations in Detroit Metropolitan Wayne County Airport

29111 Wick Road

+1 734 494 2444

Opening times not available

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No reviews available

Easirent

No score available yet

One location in Detroit Metropolitan Wayne County Airport

Locations in Detroit Metropolitan Wayne County Airport

Detroit Metropolitan Wayne County Airport

Opening times not available

Filters

No reviews available

Michigan Van Rental

No score available yet

One location in Detroit Metropolitan Wayne County Airport

Locations in Detroit Metropolitan Wayne County Airport

2830 Beech Daly Road

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Detroit Metropolitan Wayne County Airport

Locations in Detroit Metropolitan Wayne County Airport

Bldg. 338, Lucas Drive

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

One location in Detroit Metropolitan Wayne County Airport

Locations in Detroit Metropolitan Wayne County Airport

338 Lucas Dr, Detroit, , USA Michigan

+1 914 368 0091

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

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1344 travelers who rented a car in Detroit Metropolitan Wayne County Airport gave the car agency they used an average rating of 6.7

Car rental locations at Detroit Metropolitan Wayne County Airport

Good to know

Most popular agency

Dollar

Most popular car type

Economy

Average price

₪266/day

Good deal

₪236/day

Top tips for renting a car at Detroit Metro Airport

  • A car rental at Detroit Metropolitan Wayne County Airport (DTW) gives you absolute freedom to drive yourself to your destination. The car also allows you to explore the city at your own pace and without hurry. With your rental car, you can visit various tourist spots, spend some time in a museum or pay homage to the zoo. From the comfort of your car rental and behind a set of wheels, you can make your trip to Detroit a convenient and more memorable one.
  • You must be 25 years old and above to drive a car belonging to the Specialty/Signature or Cool Car categories as per the Detroit Metropolitan Wayne County Airport car rental requirements. However, you may still rent a vehicle in the above-mentioned classes if you’re 18 years old and in possession of the acceptable corporate number. Alternatively, you can settle for other car classes when you present a major charge card to one of the car rental agencies at the airport. Bear in mind that you'll be charged a surcharge fee per day if you’re aged between 18 and 20 years and a different amount of the same surcharge fee if you are 21 to 24 years old.
  • During the car rental drop-off or return, make sure to drive straight to the airport’s car rental lots found at the northeast corner along Lucas Drive. Look for your rental car company and hand over the car keys. A shuttle bus will drop you at the Ground Transportation Center within the terminal. For the after-hours returns, ensure that you park and lock the car then place the keys and the completed car rental contract in the drop box situated in the Car Returns area before catching your flight.
  • To save time and be ahead of the crowd, car rental at Detroit Metropolitan Wayne County Airport services demand that you make your car reservation in advance. Once you get to DTW airport you will only have to contact the car agency and you’ll be directed to the rental car desks located outside the terminals.
  • 25% of our users found rental cars at Detroit Metro Airport for ₪239 or less
  • Book your rental car at Detroit Metro Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Detroit Metro Airport