Car rental at Akron/Canton Airport

Car rental at Akron/Canton Airport

Search hundreds of travel sites at once for airport car rental deals at Akron/Canton Airport (CAK)

Akron, OH, United States - Akron/Canton
7 Dec — 14 Dec
Same drop-off
Akron, OH, United States - Akron/Canton
Tue 07.12
Noon
Tue 14.12
Noon
Driver's age:

Akron/Canton Airport car rental reviews and directory

Rated #1
Alamo
Best rated
9 Excellent (91 reviews)
1 location in Akron/Canton Airport
Alamo
Locations in Akron/Canton Airport
  • 9.2
  • 9
  • 8.9
  • 9.1
  • 8.8
Recent reviews
10.0 Excellent2021 Sep 19
Friendly, straight forward with all the information I needed for the rental, quick and easy. Would recommend Alamo.
6.4 Good2020 Nov 01
Vehicle was cleaned, No wait.Have the vehicle full of gas, let people know there’s a 300 hold fee on top of your rental fee that will be held on your credit card. Went booking on kayak, provide additional insurance information if selected.
10.0 Excellent2020 Jun 03
When I arrived for pick-up, there was a little delay, which is understandable considering there was only one cleaner doing all the cars due to the outbreak. The staff communicated with me throughout the wait to assure me they didn’t forget about me. Afterwards, they gave me a free upgrade to a JAGUAR!!! Will definitely go back to Alamo @ CAK.Hire more staff (if it’s possible in today’s climate)
9.6 Excellent2019 Dec 24
Car was ready when I arrived... was in and out quickly. Check out was a breeze.Cheaper rates?
8.4 Excellent2019 May 30
QuickDon’t try to up sell anything! I’m just renting a car.
8.4 Excellent2019 Mar 16
I purchased the third party insurance for the car, and Alamo advised me that it is worthless. That policy doesn’t cover the car, and they would have to go through my car insurance if something happened. If I had just paid Alamo directly, it would have been covered bumper to bumper . Scam.
6.8 Good2019 Jan 13
Car continuously stalled when I tried to get a new one they said I had to go to a dealer and that they were closed on Saturdays So I could not get it delivered to me
10.0 Excellent2018 Nov 27
Both the pick up and drop up were professional, knowledgeable and friendlyNa
10.0 Excellent2018 Feb 22
Everything was greatNothing
10.0 Excellent2018 Feb 20
Knowable and friendly service!
Rated #2
Enterprise
8.9 Excellent (30 reviews)
1 location in Akron/Canton Airport
Enterprise
Locations in Akron/Canton Airport
  • 8.8
  • 9
  • 9.1
  • 8.7
  • 8.9
Recent reviews
7.9 Good2021 Jul 25
It was a nice rental van. Everything was fine except that I returned it on Saturday at 4:00 pm but because there was no one at the desk, I was charged for a full extra day. Thanks, Mark Rhinehart.
7.6 Good2020 Aug 31
steven tried hard but they needed more help.Faster, needed
10.0 Excellent2020 Jul 20
Everything went smoothlyNo issues at all
2.0 Mediocre2019 Nov 25
We attempted to pick up the rental at the airport. Employee at the counter was extremely rude. We weren’t able to rent the car due to a policy for adding an additional driver, but the way we were treated was unacceptable.
10.0 Excellent2019 Apr 01
Staff was friendly for both pick up and drop off.
7.6 Good2019 Feb 18
When I arrived to pick up my car the Enterprise desk was closed and I had to go to the National desk to pick up my car. If there wasn’t other people around I would not have known that this is what I should do.
8.0 Excellent2018 Nov 05
They were not super outgoing, but still got the job done.
10.0 Excellent2018 Apr 26
Quick, Convenient, Courteous DropoffTagline says it all.Nothing - all good!
8.4 Excellent2018 Apr 16
The drop off was in the back of the parking lot. During my drop off, it was pouring rain. I had to run through the parking lot with my bags in the pouring rain. Airport needs to come up with a better drop plan. Flying all day soaking wet is miserable.
10.0 Excellent2018 Apr 10
Easy ReturnService desk is fast and efficient; parking lot attendants are excellent as well.Navigating the airport was a bit tricky, even though it's very small.
Rated #3
Hertz
8 Excellent (48 reviews)
1 location in Akron/Canton Airport
Hertz
Locations in Akron/Canton Airport
  • 8.5
  • 8.1
  • 7.7
  • 7.9
  • 7.5
Recent reviews
10.0 Excellent2021 Oct 18
The cleanliness of the vehicle the customer service of the rental agent was professional and friendly
10.0 Excellent2021 Sep 09
Would have liked a larger car but this Ford mini drove surprisingly well and got outstanding gas mileage - about 40 mpg.
10.0 Excellent2021 Jun 28
Yes.everything was perfect...my first time renting went perfectly!Nothing...they were great!
10.0 Excellent2021 Jan 11
Great price, staff was niceLimited hours and not open on Saturdays
6.0 Good2020 Sep 29
Drop-off was way better than pickup. He listened and was knowledgeable and professional, even though he was training a new employee. And super fast.There was a clean sticker on the door jam and the inside looked cleaned but doubt it was sanitized (due to other behavior). The windows had a lot of spray water spots (not dried after car wash) so visibility was hampered by car lights and sunshine. Had to stop and clean them. The rental agent wanted to charge extra for listing spouse, which we questioned, and then she said oh maybe we don't. There could be more transparency on fees, insurance, charges, customer service and information. Seems shady and like trying to pad the bill tactics. Just have clear and trustworthy info spelled out. Tire tread was very low and we had rain during most of the drive. Concerning. Reserved an intermediate car and could not see anything on the display screen like Auto Android or Google maps or Waze. This is 2020! Sheesh. And we could not get a simple answer on insurance, or the benefits or things to consider or why to choose your insurance. Very strange like we should not get Hertz ins. We will not rent from Hertz again. And it was $6+ more than the online reservation amount and no reason given when we asked.
2.0 Mediocre2020 Aug 31
The location was CLOSED for the entire day I booked for pickup. I couldn't pick up my car!!! I had to rebook with Avis.Getting a car I guess
10.0 Excellent2018 Apr 24
Very convenient.
6.8 Good2018 Mar 21
Nice care. Terrible servicesThe convineince of the rental place being right by the baggage claim and the ease of dropping off the rental.The customer service was horrible, and I got a better deal by going on kayak.com right in front of the counter and booking a car through them. Then, I was told the insurance I purchased through kayak “didn’t work”. No other explanation. Then I was charged 200 dollars extra that I was told I would get back after I returned the car. I have never seen this, and why is a credit check needed to rent a car?
2.0 Mediocre2018 Feb 12
You didnt tell usYou never told us that we had to have a Credit Card to rent the car, we don't have credit cards now we lost all that money for nothing we could not use the car, thanks for nothing kayak
3.6 Mediocre2018 Feb 05
last car was nice . everything worked.The first car had problems had to take it back to another hertz dealer. The second car had a problem with the heat that manage to fix it self. Then there was the price. because I have the flu and it was 15hrs. late I was charged 119.00 extra. And another thing the charge was alot because it was picked up in one state and dropped off in another. I had a car rented from Almo and cancelled it to drive my own car but after hitting a deer we had to rent this car. NEVER AGAIN. I WILL ALWAYS USE ALMO
Rated #4
Budget
7.1 Good (42 reviews)
1 location in Akron/Canton Airport
Budget
Locations in Akron/Canton Airport
  • 7
  • 7.3
  • 7
  • 6.8
  • 6.8
Recent reviews
10.0 Excellent2021 Nov 02
1. Pickup and dropoff were super efficient right at baggage claim. 2. Car was clean, drove well, and got good mileage.
10.0 Excellent2021 Oct 10
The representative was friendly and efficient. Due in part to COVID, service hours were limited and prices were much higher.
1.9 Horrible2021 Sep 19
I got there to pick up the car and they said they didn’t have one for me. I had to Uber
10.0 Excellent2021 Aug 13
Everything about the pick up and the car itself was just fine. They made things very easy. The only tiny hitch was in returning the car we were not sure where to park and nobody is in the parking lot to direct you or greet you. Certainly not a dealbreaker, just cause a few moments confusion.
6.0 Good2021 May 04
Would of been better if the car type rented was there
10.0 Excellent2020 Jan 01
Staff was excellent.Car had a bit of a smoky smell.
5.6 Okay2019 Oct 07
The car was filthy. I had to clean the car before we could leave on our trip.
9.6 Excellent2019 Aug 14
great staff easy drop off
10.0 Excellent2018 Nov 15
Drop off and pick up were very simple at the Akron airport. The staff was friendly.
10.0 Excellent2018 Feb 13
Great priceThe vehicle was nice, clean, and comfortable.Miscommunication about parking spot number during pickup
Rated #5
National
9.3 Excellent (4 reviews)
1 location in Akron/Canton Airport
National
Locations in Akron/Canton Airport
  • 8.5
  • 9.5
  • 9.5
  • 9.5
  • 9.5
Recent reviews
8.0 Excellent2016 Aug 21
I switched yo sister company enterprise because easier drop offf
9.2 Excellent2016 Jun 26
Extremely quick service. Loved it!!
10.0 Excellent2016 Apr 18
Car RentalPrice was right, choice of car, car was new, in and out, easy drop-off.Nothing
Rated #6
Thrifty
8.2 Excellent (19 reviews)
1 location in Akron/Canton Airport
Thrifty
Locations in Akron/Canton Airport
  • 8.4
  • 8.2
  • 8.5
  • 8.3
  • 7.8
Recent reviews
9.2 Excellent2020 Oct 10
Everything was great; especially loved being able to rent a GPS system.Costs could be lower: $180 for a one-day, one-way rental is ridiculous.
2.4 Mediocre2020 Jun 24
Staff could have noticed me of $100 car was fee. I would have washed it my self for that ammount
10.0 Excellent2020 Jan 23
Everything was super easy and the staff were very friendly!I don't think Thrifty could have done anything better other than let me know that there were no gas stations near the airport. It's not their fault that there aren't any nearby but it wasn't something I thought of because normally there are gas stations near the airports I fly in and out of. It was too close to my flight time for me to drive the extra 12 minutes back out of the airport to find a gas station, fill up, and then drive 12 minutes back. Again, I should have thought of it before, but if they would have informed me ahead of time it would have been less of an annoyance.
6.8 Good2019 Nov 29
The car was dinged up a lot. I had to take photos at 11 pm in a storm to make sure I wasn’t held accountable. Very expensive for a subcompact.
9.6 Excellent2019 Apr 20
They were excellent and when my flight got cancelled held my carLower rates
2.0 Mediocre2019 Apr 10
Drop off charged $40. for a small chip on window that looked like a spec of dust and the check in man scraped out what appeared to me was a previous patch. So I got charged for someone else's chip and the check out man was real discourteous. Will never rent through Thirfty again and will tell all-
10.0 Excellent2019 Feb 25
It was very easy.Weather.
10.0 Excellent2018 Aug 21
very nice serviceodd pick up area to get picked up when dropping off car.
4.0 Okay2018 Feb 07
Agent MisinformedSeemed friendly and willing to accomodateHe inputed information just to get the right price which turned out to be wrong--I ended up being charged for an extra day when I returned even when my original reservation had included that extra day.
8.4 Excellent2017 Sep 17
Did not like to have to have a credit card. I only use debit cards.
Rated #7
Avis
8 Excellent (14 reviews)
1 location in Akron/Canton Airport
Avis
Locations in Akron/Canton Airport
  • 8.2
  • 8.1
  • 8.2
  • 7.8
  • 7.8
Recent reviews
5.9 Okay2021 Sep 25
The girl at the counter was great, There were no cars available for our reservation or for the guy before us,
10.0 Excellent2019 Sep 05
Drop off was a piece of cake.
10.0 Excellent2018 Apr 12
Quick, easy, great car, no problemsCar was clean, service was friendly, it only took momentsReally expensive for a one-way rental!
2.0 Mediocre2017 Sep 18
Ended Up Renting from a Different CompanyWaited almost 2 hours for desk to open. Woman working was not interested in doing anything to help shorten the wait. We went to another company's desk and were helped immediately. We were on the road 45 minutes sooner to begin a 5 hour drive,
6.4 Good2017 Jun 12
Return issuesCheck out was fast and extremely courteous!!I returned the car an hour and a half early. When I landed several hours later there was a charge on my Amex that I kept the car five hours past the reservation return time. I was already in ft lauderdale by then
8.0 Excellent2017 May 25
The older gentlemen checking us in was great
9.2 Excellent2017 May 01
Very courteous staff. Car in excellent conditionConvenience of pick up was nice with very polite staff. Overall great experience. Great value.The car had an overwhelming smell, as if the interior was just scrubbed, which is odd given that the car only had 1100 miles on it. Returning the car not as convenient as pick up...have to drop-off the car to an attendant further from the counter and walk to the counter to complete drop-off. This was necessary even though rental was pre-paid and the rental duration was just as contracted.
8.0 Excellent2016 Jul 11
Little slow to start but ended well.Great customer service, good selection of vehicles at a fair price.There were problems with using the same card I used to reserve the vehicle for some unknown reason. This caused check in to be a bit longer than what I would have liked.
Rated #8
Dollar
7.8 Good (28 reviews)
1 location in Akron/Canton Airport
Dollar
Locations in Akron/Canton Airport
  • 7.9
  • 7.7
  • 7.5
  • 7.7
  • 8.1
Recent reviews
10.0 Excellent2021 May 11
Convenient and close to homeWas told the car only had AM-FM radio, so I upgraded to Sirius XM . Found out it had a CD player , and I would not have needed the upgrade. Money wasted
2.0 Mediocre2021 Feb 01
Got charges applied that should not have been charged so got to fight for that.
2.0 Mediocre2020 Dec 01
The staff, Toni, could not have been better. She was approved to stay about an hour and a half after they closed to to be sure that we received our car as Dollar closed at 5pm and our plane didn't land until 6:15pm. Worse, I rented a separate car for my wife, Kayak withdrew the $155.00 rental fee, and I never received a confirmation or rental information for her car that I knew of. I called Dollar and they couldn't find the reservation either so I was out $155.00 (and actually more because it cost me more to rent a new car then the original. Really irritating. I've had they issue in the past as well but it was such a hassle to try and get reimbursement that I gave it up. Again, Toni at Dollar deserves accolades beyond imagination. She is a lovely person dedicated to customer service. Thank you Toni.Frustrating I was charged the $155.00 without a car. Sadly, most car rental services that are discount companies like Dollar perform the same way. Similar with Alamo. Avis was great but then you pay more. In the end, it may be worth it.
10.0 Excellent2018 Apr 23
Easy least!The girls at the counter were so nice and so helpful. Nice vehicle as well!!!We rented a soul not enough trunk space but that was my fault! I chose the soul and I had other cars to pick from! It drove really nice though!
10.0 Excellent2017 Sep 25
The short time it took to complete the paperwork, the great fuel prepay option
10.0 Excellent2017 Aug 05
lightning fast pickup process, no nonsense & no pushy sales reps!
8.0 Excellent2017 Jul 03
PriceLocation to pick the car
4.4 Okay2017 Feb 05
Worst service EVERDaily was was a good value after finding coupon on line in addition to kayak rate. The walk up rate was doubled.The service was horrible. No attempt to accommodate when I called in and got and off shore agent who had no idea what customer service means. I was able to get a part of my issue resolved once reaching an agent at the airport of origin for the rental.
2.0 Mediocre2016 Sep 21
nothingdollar rental addes a 300 dollar deposit to the initial rental cost
7.6 Good2016 Sep 10
Ended up with a decent car that was nice it was clean the people were friendlyOnline I just signed up for the special value and the icon picture showed a Chrysler 200 a five passenger car but when I got to pick up my rental car it was a Chevrolet Spark which is not a midsize five passenger car. I'm 6'5" tall and a Chevrolet Spark is not nearly large Enough for me. I ended up having to upgrade to a Hyundai Sonata which of course costing me extra money
Easirent
1 location in Akron/Canton Airport
Easirent
Locations in Akron/Canton Airport
Recent reviews
Sunnycars
1 location in Akron/Canton Airport
Sunnycars
Locations in Akron/Canton Airport
Recent reviews
276 travelers who rented a car in Akron/Canton Airport gave the car agency they used an average rating of 8.3

Car rental locations at Akron/Canton Airport

Good to know

Most popular car type

Intermediate

Top tips for renting a car at Akron/Canton Airport

  • While Akron/Canton Airport provides arriving travelers with both public and private transportation options to both Akron and Canton, rental cars are the best alternatives, especially for those looking to explore all the sites in both cities conveniently. Since the public buses either go to Akron or Canton, driving yourself will give you the flexibility to travel to both cities. Taxis are convenient but are relatively less economical options for those who want to explore multiple destinations in and around each city. After a long flight, you also get to travel directly to your destination without having to worry about connecting with other transportation means and bulky luggage.
  • On average, it takes less than 10min for travelers to get their rental car, although this may vary depending on the arrival time. Fortunately, travelers do not need to travel far to get to the rental counters since they are all situated within the terminal. Travelers will be able to spot the counters from the baggage claim carousel. You also do not need to worry about bringing the car back later than the agreed-upon time since some rental agencies allow after-hours returns.
  • Ensure you make a mental note of the exact pick-up location of whichever car rental at Akron/Canton Airport you rent since the return location is in the same area. To make finding the return area less challenging, the airport has marked signs overhead leading to the return lot location from the entrance to the airport. Those returning vehicles after office hours should leave the keys and the rental contract at the rental desk, where they will find a dropbox.
  • An ideal time to pick up a car rental at Akron/Canton Airport is during off-peak hours at around noon. Travelers are more likely to have a wide variety of vehicles during this time since passenger traffic is less. It will also take a relatively shorter time to pick up a pre-booked car at mid-day than the morning or evening hours. Travelers can save on pick-up time by booking a rental before arriving at the bustling airport. You are likely to get stuck in slow-moving traffic if you bring back a rental anywhere between 3 pm and 6 pm when the roads leading to the airport, especially Interstate 77, are congested.
  • Book your rental car at Akron/Canton Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Akron/Canton Airport