Book Dollar car rentals in Cleveland

Reviews for Dollar in Cleveland

Recent reviews

Traveler rating

Wonderful

3

Very good

5

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

9

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friendly staffpick up and drop

great price

2.0

Staff rude and not helpful. Made no effort to resolve problem. Willing to leave hanging two eighty year olds out of town on a technicalityReviewed 2023 Jul 19

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10.0

Very easyReviewed 2023 Jul 15

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2.0

I was charged 77 bucks for a more expensive vehicle when they ran out of the model I had already paid for. I then waited for 1.5 hours for them to provide me with the car.Reviewed 2023 Jul 05

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2.0

Car start with problems in the border with Canada. I called roadside assistance. Start a claim, call get disconnected. I've to go all the way back to USA the closest location for a rental exchange. They said nothing was on file. I tried to call roadside again. No luck. I've to cameback to my city. For my good luck nothing else happenedReviewed 2023 Apr 06

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2.0

I left a pair of sunglasses in the rental and after realizing it 15 minutes after drop off and returning to the Hertz drop off to retrieve my sunglasses, customer service was extremely terrible and that I had to wait 30 minutes only to be told that they could not retrieve my sunglasses as they were unable to locate them. Knowing with 100% certainty that they were in fact in the vehicle and given how the events unfolded after the fact, I will never book with hertz or dollar again. I am a frequent traveler, and I will not support these companies. I feel so bothered by this incident that I actually took the time to fill this out when generally, I never write anything as I’ve always had pleasant experiences with other rental agencies. This speaks volumes to me.Reviewed 2023 Feb 14

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8.0

All was good.Reviewed 2023 Feb 08

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2.0

People at desk are not great. Tried to mislead with upgrade charges. They also made me wait 30 minutes to get the car when no one else was in line.Reviewed 2022 Jun 23

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8.0

The check in line for dollar was much shorter and moved quicker than the budget line so that was nice. But then we were sent to a spot with no car, then directed to a car with no keys, third car had a dead battery. Fourth car brought up for us by a very friendly hertz employee. Checkout was easy. I left the car. No one was around. I assume I left it in the right spot.Reviewed 2022 Apr 25

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2.0

The gate staff at check-out were good. On a critical note, I was cheated two different ways. First, they gave me the car at 7/8 tank of gas, I returned it with the same, and they charged me $9.99/gal. to top off the tank. Second, they charged me $4.00 for an upgrade I didn't request. It has been beyond difficult trying to resolve these overcharges, they basically are happy to overcharge me but unwilling to make up for it in an honest manner. Very frustrating, and I don't like being robbed.Reviewed 2022 Apr 05

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2.0

The lady on the pick up counter was misleading and I ended up paying more money while renting in the name of vehicle upgrade, However I got the same vehicle which I rented online. At the end they just want to milk us.Reviewed 2022 Mar 01

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10.0

Great car friendly efficient staffReviewed 2021 Sep 20

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3.9

My husband picked up the car in Cleveland and we dropped it off in New York. We had to drive with the windows down the whole time because it smelled so bad inside from smoke. I have no idea what someone did in there because it wasn't a mild old smell. It was so bad that our clothing smelled like we had been smoking when we got out of the car. It was the worst part of the trip.Reviewed 2021 Aug 19

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• How much does it cost to rent a car from Dollar in Cleveland?

  On average a rental car from Dollar in Cleveland costs ₪167 per day.

• What is the most popular rental car from Dollar in Cleveland?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Dollar in Cleveland.

• How many car rental locations does Dollar have in Cleveland?

  Dollar has 1 rental location in Cleveland. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes