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Car rental in Downtown (Cleveland)

Driver's age: 26-65
Thu 23.05
Thu 30.05

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Cheap car rentals in Downtown (Cleveland)

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Economy
Compact
Intermediate
Standard
Full-size
Luxury
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Commercial
Pickup truck

Downtown (Cleveland) car rental reviews and directory

Enterprise Rent-A-Car

8.0

Very good

34 reviews

Cleanliness

7.8

Comfort

8.1

Pick-up/Drop-off

8.0

Value for money

7.7

3 locations in Downtown

Show locations

Locations in Downtown (Cleveland)

1802 Superior Ave E

+1 216 348 0700

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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2285 Warren Road

+1 216 529 1100

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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3200 Mayfield Rd

+1 216 397 7600

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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Reviews

10.0 Wonderful

Apr 2024

KAYAK
This was the easiest and quickest pick up I’ve ever experienced. Craig Eubanks made sure I understood what I was signing when picking up the rental and ensured I was comfortable with the vehicle offered. When returning, Craig made sure the experience was great and offered to make the experience better if it was not what I expected. Great customer service. I will return again.

10.0 Wonderful

May 2021

KAYAK

Pros:

Thank you guys for great customer service. Love it

Cons:

N/A

8.0 Very good

Nov 2020

KAYAK

Pros:

Great staff. Clean car.

Cons:

Car pick up reservation was not at airport. Had to change reservation when I got there and was a higher price.

2.0 Poor

Oct 2020

KAYAK

Cons:

They have to improve the cleaning, they are not disinfecting the cars I found a glass with pee on the door and a used mask in the back of the car

2.0 Poor

Sep 2020

KAYAK

Pros:

Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.

Cons:

Accurately describe the location of the car rental facilities when making the reservation.

2.0 Poor

Sep 2020

KAYAK

Pros:

Didn't end up renting the car because the reservation made note that there was shuttle service to the rental car facility from the Cleveland airport. I was instead booked for a location 24 minutes in the opposite direction of where I needed to be going. I ended up booking directly with Enterprise at the airport.

Cons:

Accurately describe the location of the car rental facilities when making the reservation.

1 out of 8

Hertz

6.9

Best rated

Cleanliness

7.5

Comfort

7.3

Pick-up/Drop-off

6.9

Value for money

6.9

2 locations in Downtown

Show locations

Locations in Downtown (Cleveland)

1701 East 12th Street

+1 216 685 1790

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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5411 Brookpark Road

+1 216 661 5427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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Reviews

8.0 Very good

Apr 2024

KAYAK
Taking a lyft to downtown saved me a lot of money vs renting at the airport, but the downtown facility is in an old building. It wasn't as clean (the building... hertz was cleaned and a step up... but getting to it you walk through some ugly)

6.0 Okay

Dec 2023

KAYAK
A clearer and more defined outline of the fees associated with the car rental. There was no attempt to explain or go over the gold rewards membership which could have saved us money as well. Every single person that witnessed coming in for pickup or drop off had some exorbitant amount of money tacked onto a price that was given in the beginning. With all that confusion you would think they would take some time to explain but their response every time, including when we had questions, was "do you want the car or not?" They had no patience and had no remorse and could not explain where all this verbiage was contractually for us to reference anywhere. I will use Turo any chance I can from here on out.

2.0 Poor

Oct 2022

KAYAK
There are not enough words in this space to explain my horrible and beyond frustrating experience renting a car in Cleveland (airport area) through Hertz. The rental process via Kayak was fine. However, if you ever have a problem with a service booked through Kayak, there is no help from Kayak. Period. This will also be the last time I use Kayak due to their lack of customer service. From the Hertz standpoint, I was told three times by the phone rep that I had to pick up my car at the airport location, which was not near where I thought I had to pick it up (downtown). He insisted. So I went to the airport location to get the car only to be told I had to go downtown. I told them the phone rep insisted I come to the airport even though I was willing, and thought I would go to the downtown location. They said they can't rent a car to me unless I paid a nearly $700 additional fee because I had prepaid for my rental. What does that have to do with anything? Then I was told that I couldn't pick up downtown because their office is in fact closed. I asked why Hertz allowed me to book from an office that wouldn't be open the day I needed to get the car, and confirmed to me it would be available. I was told "It happens all the time and we don't know why." A very long, frustrating time later, and after speaking with two local counter reps and two phone reps, I was able to rent the car from the airport location but told I had to return it to the downtown location and not at the airport. When I returned it to the downtown location as instructed, the first thing out of the counter rep's mouth was "why didn't you just return it at the airport, it would be easier, you can do that you know." He did accept the return at his office and was pleasant. The biggest problem I had was at pick up and return with the phone reps, both who did not have very good English and didn't listen to me, or understand me, and were not willing to assist. No one ever answered a local office number. When I asked to speak to a manager on the national customer service line I was told there is no manager on duty because it was a Saturday. Really? Doubtful. Counter reps push the problem to the national call center, and vice versa. There is also a very big difference in how they treat pre-paid clients with on the spot bookings. Anyway, it was a really horrible experience and never again will I rent from Hertz. They don't know their head from their tail, and have no desire to rectify the problem THEY created, not me.

10.0 Wonderful

May 2021

KAYAK

Pros:

The car was clean and nice

Cons:

Better prices

10.0 Wonderful

May 2021

KAYAK

Pros:

Yes. Did not explain the car very well but very courteous

2.0 Poor

Apr 2021

KAYAK

Pros:

ABSOLUTELY NOTHING

Cons:

Did not get comparable car.... over priced... despicable customer service... inaccurate hours... primary vs secondary driver not clearly defined for payment options or extra fees. Will never rent from Hurtz again and will discourage others from doing so

1 out of 14

Budget

6.6

Cheapest deal
Most popular

Cleanliness

7.0

Comfort

7.4

Pick-up/Drop-off

6.6

Value for money

6.5

Locations in Downtown (Cleveland)

1799 Superior Avenue

+1 216 479 0125

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

6.0 Okay

Oct 2022

KAYAK
My biggest complaint would be the run around I got with the pickup to where I had to go back home and come back cause it wasn’t told to me until I got there that I couldn’t use my debit card and I needed to go thru a credit check before I could rent the vehicle. Good thing it was sorted out with the unfortunate raise in the cost but afterwards everything was fine, even though the time wasted was stressing initially.

4.0 Mediocre

Mar 2021

KAYAK

Cons:

It was actually a bad experience. I inadvertently selected your downtown location. My intent was to utilize your airport location but your airport representative would not allow me to pick the rental car up from the airport without paying a $133 additional fee even though cars were available. Needless to say, that was extremely unfair and inconvenient. Being a traveler from out of state, I know nothing about downtown Cleveland but was forced to go there. In addition, your rental rates have become extremely too high (overall). Nearly $75.00 for a basic car is unacceptable. I feel cheated. Going forward, Budget will be my last choice.

4.0 Mediocre

Feb 2021

KAYAK

Cons:

The location is a bit sketchy and the attendant was unprofessional

10.0 Wonderful

Oct 2020

KAYAK

Cons:

The check-in was so smooth and fast really meant a lot how well they were prepared

2.4 Poor

Sep 2020

KAYAK

Pros:

Front desk staff were friendly

Cons:

I had FOUR different cars. Three smelled so bad of cigarettes (and one of weed). The second one they gave me started to shake uncontrollably when I got on the highway. I feel like I was overcharged. Not happy at all.

4.4 Mediocre

Sep 2020

KAYAK

Cons:

When your company has a issue with your computer system as in crashing you should be able to accommodate your renters at a different location for the same amount as the reservation that was giving on line th

1 out of 18

Avis

6.8

Cleanliness

6.7

Comfort

7.3

Pick-up/Drop-off

6.8

Value for money

6.6

One location in Downtown

Show locations

Locations in Downtown (Cleveland)

1799 Superior Avenue

+1 216 736 4797

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

6.0 Okay

Apr 2021

KAYAK

Cons:

I requested pickup/drop off at the airport and it was booked through the downtown Cleveland location.

3.2 Poor

Sep 2019

KAYAK

Pros:

Pick up was awful. The location where we reserved simply didn't have any cars and the employees did not care AT ALL and made NO attempt to rectify the situation. No manager on site nor did the employees even provide me with a customer service phone number.

Cons:

I did call the national number and they told me there was a car available at the airport location. I then requested to be transferred to customer service and they confirmed this, but I had to insist that they reimburse me for an Uber to the airport ($45)--it was not offered to me.

4.0 Mediocre

Jul 2017

KAYAK

Pros:

The car that I was given was a 2017 Chevy Cruze. The exterior of car was nice and the interior was as well

Cons:

Pick up was so confusing there were no signs to point you in the direction of the building. I requested a pick up time of 12:00pm so I could make it to my destination in a reasonable time frame but I was unable to because when I arrived to Avis there were no cars in the parking lot, I was told to come back in 2 hours because they were waiting on cars to be delivered.

4.0 Mediocre

Jul 2017

KAYAK

Cons:

got a flat tire.

10.0 Wonderful

Jun 2017

KAYAK

Pros:

Ease of driving, responsive, quality

4.0 Mediocre

May 2023

KAYAK
The car had been smoked in. The car also needed a brake job.

1 out of 4

Rent-A-Wreck

2.0

Poor

No reviews available

2 locations in Downtown

Show locations

Locations in Downtown (Cleveland)

10225 Madison Avenue

+1 216 281 7340

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
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8003 Brookpark Road

+1 216 351 1840

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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Filters

No reviews available

Eagle Rent A Car

No score available yet

One location in Downtown

Show locations

Locations in Downtown (Cleveland)

Cleveland Bmw

Opening times not available

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Filters

No reviews available

185 travelers who rented a car in Downtown gave the car agency they used an average rating of 6.9

Car rental locations in or near Downtown (Cleveland)

Good to know

Most popular agency

Hertz

Most popular car type

Intermediate

Average price

₪302/day

Good deal

₪262/day

When to book a rental car in Downtown, Cleveland

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Downtown, Cleveland

  • 25% of our users found rental cars in Downtown for ₪262 or less.
  • Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
  • Economy rental cars in Downtown are around 45% cheaper than other car types, on average.
  • January is typically the cheapest month to rent a car in Downtown, with prices around ₪151/day. June, in contrast, is often the most costly month, with an average of ₪309/day.
  • If you’re looking to save money and don’t mind renting a car in another neighborhood in Cleveland, look for deals in Riverside, where daily prices are around ₪239/day.

FAQs about renting a car in Downtown (Cleveland)

  • How much does it cost to rent a car in Downtown?

    On average a rental car in Downtown costs ₪302 per day.

  • What is the best rental car company in Downtown?

    Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (5.4, 42 reviews).

  • How can I find car rentals near me in Downtown?

    Take a look at our extensive car rental location map to find the best rental cars near you.

  • What is the most popular rental car type in Downtown?

  • How much does a Intermediate car rental cost in Downtown?

  • How much does it cost to rent a car for a week in Downtown?

    On average a rental car in Downtown costs ₪2,115 per week (₪302 per day).

  • How much does it cost to rent a car long term for a month in Downtown?

    On average a rental car in Downtown costs ₪9,063 per month (₪302 per day).