Value for money
Distance to city center
Distance to airport
|"Amazing breakfast and very helpful staff."||(in 106 reviews)|
|"Excellent breakfast, friendly helpful staff."||(in 161 reviews)|
|"Breakfast buffet delicious with good variety."||(in 9 reviews)|
|"Very small room not worth the money."||(in 36 reviews)|
|"No air conditioning on so difficulty sleeping"||(in 8 reviews)|
|"The bed was very hard and uncomfortable."||(in 16 reviews)|
|good breakfast||in 316 reviews|
|friendly staff||in 220 reviews|
|great location||in 160 reviews|
|small room||in 159 reviews|
|nice hotel||in 134 reviews|
|central station||in 100 reviews|
|coffee machine||in 48 reviews|
|short walk||in 46 reviews|
|bed was very hard||in 45 reviews|
|walking distance||in 38 reviews|
|machine in room||in 34 reviews|
|good value||in 31 reviews|
|air conditioning||in 30 reviews|
|good parking||in 29 reviews|
|bottle of water||in 28 reviews|
|mattress topper||in 16 reviews|
|good selection||in 12 reviews|
|clean friendly||in 6 reviews|
|close to metro||in 1 review|
|comfortable room||in 1 review|
|little oasis||in 1 review|
|nice staff||in 1 review|
|pool area||in 1 review|
|quest||in 1 review|
|rigga metro station||in 1 review|
|room was small||in 1 review|
|savoy||in 1 review|
|standard room||in 1 review|
The friendliness and helpfulness of the staff was exception. The best I have experienced anywhere. I would go back there again for this aspect alone. 10/10 for the staff. One lady in patrticular went out of her way to be extra helpful - sorry I can't remember her name but she had very dark curly hair.
Nothing to complain about.
The hotel is only a 10 min walk from hauptbahnhoff but my room was oh so small. Yes it was a single room and I was only 1 person but afraid that if I stay in other hotels in Cologne I will get a much bigger room than this. Nothing wrong with the hotel, it is clean, modern and nice but I wouldn't want to stay in a room that small again.
The room was comfortable clean and quiet . Staff were friendly and helpful .
The only problem was that if you turned up for breakfast in the last hour . There was hardly anything left .
Reception very helpful and genuinly friendly; close to railway station but out of range of train noise. 5 minutes to cathedral (just the other side of bahnhof). Rooms are a good size; aircon and radiator heating in bedrooms and bathrooms, so very comfortable to sleep in rooms and warm bathroom in the morning.
Hotel car park is small, and "tight", on street parking is a matter of luck. Bedroom corridor lighting is a little unusual. Breakfast, which was good, could be "tweaked" to improve further. In reality there is very little to dislike or to complain about.
very clean, very friendly staff whose serivice go beyond expecation, great location, everything is great except that there are some pictures hanging on the wall that may not be appropriate for younger children
Good helpful staff, central location. Clean and light rooms.
The receptionist was extremely welcoming and helpful in providing advice for our short stay.The breakfast choice was good and the staff efficient but friendly. Rooms were smart, modern and clean. Great location fo a short city visit.
Staff very friendly and helpful
Was very satiisfied: sorry i only stayed 1 night
A stay at Hotel Santo places you in the heart of Cologne, within a 15-minute walk of Cologne Cathedral and Musical Dome. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 3,339 reviews
Value for money
Policies vary by room type and provider.
Hotel Santo is located at Dagobertstr. 22-26 in Altstadt, 1 km from the center of Cologne. Stadtmauer Köln is the closest landmark to Hotel Santo.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Santo.
Yes, Hotel Santo offers free Wi-Fi.
No, Hotel Santo does not offer free parking.
No, Hotel Santo does not offer free airport shuttle service.
Hotel Santo is 15.4 km from Cologne Köln/Bonn. Hotel Santo is 39.3 km from Duesseldorf Intl.
No, pets are not allowed at Hotel Santo.
No, Hotel Santo does not have a pool onsite.