|""Very professional, and courteous staff""||(in 69 reviews)|
|"Loved the hot breakfast options."||(in 81 reviews)|
|""Great hotel, awesome location, and nice rooms""||(in 44 reviews)|
|"Room had bad odor."||(in 2 reviews)|
|"My room smelled like mildew."||(in 57 reviews)|
|"I’m extremely disappointed with this hotel."||(in 18 reviews)|
|room was not clean||in 207 reviews|
|breakfast was good||in 191 reviews|
|staff was very friendly||in 140 reviews|
|front desk||in 63 reviews|
|great hotel||in 61 reviews|
|awesome the location||in 47 reviews|
|indoor pool||in 42 reviews|
|hot tub||in 40 reviews|
|happy hour||in 39 reviews|
|free parking||in 32 reviews|
|open bar||in 15 reviews|
|pull out couch||in 14 reviews|
|embassy suites||in 13 reviews|
|mildew smell||in 13 reviews|
|everything was good||in 10 reviews|
|flies flying||in 7 reviews|
|two of the days||in 3 reviews|
Their breakfast and social hours are always a hit. Great food and cocktail with friendly staff.
First, our non-smoking room smelled like stale smoke. It was definitely smoked in previously. I did get a text asking about our stay, and I mentioned the smoke smell. To the front office credit, they did offer to have us move rooms. We were already established in the room and really didn’t want to move...however, at this point we were unaware of the rest of the problems I will discuss below. In hind sight, I wish we had moved. Second, the room temperature was unacceptable. My wife and I struggled to sleep as we keep our home cold at night to sleep. I attempted to cool the room by keeping the windows open, which led to us being kept awake from the sound of the traffic. I asked the front desk about room temperatures, and they said the air was switched off. They were going to switch it back on for our second night and if they did, I’m here to tell you, it didn’t change a thing. We had 2 sleepless nights. Third, the water pressure in the shower continued to fluctuate. It would go from normal pressure to essentially off. It would do that randomly throughout the entire shower time. Fourth, the safe/vault was locked and not usable. I imagine that the previous guest left it locked. I don’t blame the hotel for that; however, we asked for it to be remedied/unlocked at the front desk so that we could use it later. It was not remedied. It is still locked. Fifth, upon check-in we were told about the shuttle that could bring us into downtown. We were excited for that amenity so that we could enjoy your social hour and then catch a ride into town. On the night of the 29th we were told that the driver went home already and the shuttle was not an option for the rest of the evening. Why bother even telling guests about it?
sad and dissapointed
went to relax in indoor pool cause im disabled and could have some fun with family. and for two of the 3 days pool was down. broke my heart and families too only live an hour away but wanted to relieve/relax so pressure off back and actually get to play with kids. paid an incredible amount to stay was basically our vaction for the year cause cant afford another. Pool was down all day on two of the days. All management said you booked 3rd party and its out of our control . well thanks for nothing but heartbreak and depression setting in killing me inside literally. dont know how much longer i have on this earth to spend with my kids and wife,but this is not what i need mentally
Great location and Great breakfast
The Embassy Suites by Hilton Greystone hotel is located in the heart of Columbia, South Carolina, providing premium suites and guest rooms that feature high-tech amenities and creature comforts galore. This hotel is close to the Riverbanks Zoo & Garden, South Carolina State Museum, the Congaree Vista District, and the South Carolina State House and Governor’s Museum. The hotel provides concierge services, including sightseeing assistance, as well as a 24-hour front desk.
All of the 218 guest rooms at Embassy Suites by Hilton Greystone offer flat-screen TVs, separate living areas, an in-room mini-fridge, microwave, and coffee maker, and mp3 alarm clocks along with luxury bedding and modern baths with upgraded fixtures and modern amenities. There are a number of upgraded suites that offer bigger TVs, additional living space, a sofa bed, and a spacious bathroom with separate bath and shower. Suite rooms also include access to complimentary made-to-order breakfast and Evening Reception featuring drinks and snacks.
The hotel offers a number of accessible guest rooms and pet-friendly accommodations. There are smoking and non-smoking rooms for guest convenience, and the hotel also offers a courtesy shuttle for airport transfer and access to destinations within five miles of the hotel. There is an indoor pool and an on site fitness center for guests who want to stay active, as well as a restaurant in the hotel. Terrace Restaurant and Lounge specializes in Lowcountry cuisine. There is also a 24-hour business center available for guests. The hotel offers event and meeting space for various business meetings and events, as well.
based on 658 reviews
Policies vary by room type and provider.
All reservations at Embassy Suites Columbia - Greystone – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites Columbia - Greystone is located at 200 Stoneridge Drive, 4.2 km from the center of Columbia. Riverbanks Zoo and Garden is the closest landmark to Embassy Suites Columbia - Greystone.
Check-in time is 16:00 and check-out time is 12:00 at Embassy Suites Columbia - Greystone.
No, Embassy Suites Columbia - Greystone does not offer free Wi-Fi.
No, Embassy Suites Columbia - Greystone does not offer free parking.
Yes, Embassy Suites Columbia - Greystone offers free airport shuttle service.
Embassy Suites Columbia - Greystone is 9 km from Columbia Metropolitan. Embassy Suites Columbia - Greystone is 108.9 km from Augusta Bush Field.
Yes, Embassy Suites Columbia - Greystone is a pet-friendly hotel.
Yes, Embassy Suites Columbia - Greystone has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.