|"Perfect hotel in a perfect location!"||(in 69 reviews)|
|"Staff excellent, knowledgeable and friendly."||(in 75 reviews)|
|"Great breakfast and friendly staff."||(in 65 reviews)|
|"The bathroom was a bit uncomfortable."||(in 5 reviews)|
|"The room service tray only fit on the bed, because room was too small."||(in 3 reviews)|
|"They gave us the smallest room with one small window facing a wall."||(in 2 reviews)|
Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.
semi-scam at checkin/out
At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).
Excellent customer service
Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.
The hotel is a little old and could probably use a face lift.
For us it was a "new experience" as it was our first time to Cusco. Get to know new place to stay
Given the facilities and location and that it really caters for tourists, very much over priced
Palacio del Inka A Luxury Collection Hotel is situated in Cusco and is within a short walk of local landmarks, including Cathedral of Cusco and Plaza de Armas. It also provides a sauna, a Jacuzzi and a Turkish steam bath.
A wide range of personalised services are available for guests of Palacio del Inka A Luxury Collection Hotel, like 24-hour room service, a concierge and a currency exchange. Staff are available 24 hours a day and can assist with booking tours and tickets. It also offers superb facilities for business meetings and events.
The hotel has 203 rooms and has been recently refurbished. All private bathrooms have a shower.
The hotel offers a convenient on-site café. There is an on-site restaurant where international and local specialities can be savoured. A wide selection of cafés and restaurants can also be found in the surrounding area.
Alejandro Velasco Astete International Airport is around a 15-minute car ride from Palacio del Inka A Luxury Collection Hotel and San Pedro Train Station is within walking distance. Guests will find plenty to see and do in the local area, with Sacsayhuaman a short drive away.
based on 493 reviews
Policies vary by room type and provider.
Guests with existing Palacio del Inka, a Luxury Collection Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Palacio del Inka, a Luxury Collection Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Palacio del Inka, a Luxury Collection Hotel is located at Santo Domingo 259 in Centro Historico, 1.6 km from the center of Cusco. Coricancha is the closest landmark to Palacio del Inka, a Luxury Collection Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Palacio del Inka, a Luxury Collection Hotel.
Yes, Palacio del Inka, a Luxury Collection Hotel offers free Wi-Fi.
No, Palacio del Inka, a Luxury Collection Hotel does not offer free parking.
No, Palacio del Inka, a Luxury Collection Hotel does not offer free airport shuttle service.
Palacio del Inka, a Luxury Collection Hotel is 3.9 km from Cusco Velazco Astete. Palacio del Inka, a Luxury Collection Hotel is 150 km from Andahuaylas.
No, pets are not allowed at Palacio del Inka, a Luxury Collection Hotel.
Yes, Palacio del Inka, a Luxury Collection Hotel has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.