Novotel Dubai Deira City Centre

Very new excellent location, very helpfull at reception even called manager to compliment the service. very good breafast etc.

A bit overpriced, attitude of one of front desk manageres, can't open windows in rooms and last but not least no free internet which is very rare in Dubai but a must travellers

I have stayed here several times over the years but have the standard is dropping. Housekeeping is very poor.

Staff

Hotel quiet and not noisy.

Staff helpfulness, respect and welcoming attitude is non-existant at check- in. The person doing the checkin-in was extremely rude and disrespectful, to the point they were shouting too. Not caring attitude and the japanese/Filipino lady manager called initially was no better and did not satisfy myself or my family. Later, hotel manager came and apologised and diffuses the situation. never statying at such a low- class hotel as it made the start of the stay in dubai a very poor experience.