3 stars
Collection O Phoenix Hotel
28, St.28 C, Community 118, Nakheel Area, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4 252 2000Photos of Collection O Phoenix Hotel
Overview
Hotel with a 24-hour front desk, a short walk to Al Ghurair Centre A restaurant, a meeting room, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite. Collection O Phoenix Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Latest deals for Collection O Phoenix Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Collection O Phoenix Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Tile/marble floor
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Kitchen
- Refrigerator
- Kitchenette
Dining
- Minibar
- Restaurant
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Spa
- Spa
Reviews of Collection O Phoenix Hotel
6.0
Okay
1070 verified ratings
Wonderful
201
Very good
84
Good
155
Okay
84
Fair
113
Mediocre
93
Poor
340
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness, citing issues such as dirty rooms and pest problems. Service has also been a major concern, with many reviews mentioning unfriendly staff and poor customer service experiences. However, some guests appreciated the hotel's location and the helpfulness of certain staff members, highlighting a mix of positive and negative experiences during their stay.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
6 out of 10
3 reviews
Location
28, St.28 C, Community 118, Nakheel Area, Dubai
What's nearby
- Dubai City Centre1.7 km
- Al Karama2.7 km
- Oud Metha3.7 km
- Port Saeed3.7 km
- Trade Centre 16.3 km
- Dubai Creek6.3 km
- Dubai Festival City6.5 km
- Dubai International Financial Centre7.2 km
- Jumeirah Beach7.9 km
- Sheikh Zayed Road8.4 km
- Dubai Mall9 km
- Burj Khalifa9.2 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Collection O Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Collection O Phoenix Hotel
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See most recommended stays in DubaiGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.6 | 9.2 km | Dubai Intl | 5.5 km |
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