Dubai resorts

Pros: The beach and the wonderful breakfast

Pros: Dear Gentle, Hotel.com This is our second letter to you Please find below three confirmations for the same reservation which we received and the reservation number of hotel.com and the confirmation from the hotel is attached. 1) The first confirmation from Kayak 2) The second confirmation from Hotel.com 3) The third confirmation from the hotel in Dubai - United Arab Emirates --- confirmed to us in written that the reservation is available. Hope to receive from you soon. ------------- To : Hotel.Com To : KAYAK Expedia URGENT -- URGENT -- URGENT DEAR GENTLE, We done the below reservation throw your site - One bedroom ocean suite - in Jumeirah Mina A Salam – Madinat Jumeirah - Dubai – United Arab Emirates check in 26th Oct. 2017 - check out 28th Oct. 2017 - and you deducted the full amount $4388.9 from our credit card - and we received a confirmation from Jumeirah Mina A Salam – Madinat Jumeirah – Dubai for our reservation under the reference number 68947233 and we spoke to the hotel and they confirmed to us by phone that the reservation is available and confirmed. The reservation under the name of our group of companies chairman - Mr. Mahmoud M Al-Toukhi. Unfortunately today when they reached the hotel they found no reservation in Jumeirah Mina A Salam – Madinat Jumeirah without any reason – and they took the guests to another hotel without any apologizing or anything in written for changing the hotel. The guests available in Dubai to attend a marriage party in Jumeirah Mina A Salam – Madinat Jumeirah and would like to stay in the same hotel and for that we done the reservation and paid a big amount for one room $4389.9 and changing the hotel is not acceptable by any way for us, but now we are using the new room because we have no other choice. And the hotel not the same and the location. Now, we are putting the matter under your hand in order to return all the amount to our credit card account because we not found what you deducted the amount for. We are waiting to hear from you as soon as possible otherwise we will arise a claim and announce in the media about this problem and explain what happened with us.

Pros: It was very relaxing and the staff tried hard to make us comfortable

Pros: Bed was very comfortable////

Pros: Everything

Pros: The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.

Pros: The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant

Pros: every thing was very nice

Pros: the resort experience

Pros: the services and the place

Pros: the quality of location

Pros: The location of the property together with quality of service.

Pros: The rooms are large and the summerhouses are very discrete and private. Perfect for staying at the Madinat Jumeirah.

Pros: Beautifiul, great hotel!

Pros: i laterally loved everything about dar almasyaf , the villa, the staff , the private swimming pool , the beach, the spa and the food. It was soo great I will surly come again. They really made my anniversary something to remember.

Pros: Everything was perfect. Staff very nice especially with children

Pros: The hotel was very nice and the staff were excellent. Good food, beautiful grounds and excellent access to Dubai hot spots.

Pros: Facilities, no. Of staff

Pros: You can not fault this hotel

Pros: the rooms, service, entertainment.

Pros: Everything it was amazing

Pros: the location, the resort and the beach side

Pros: The total experience was relaxing and luxurious. The staff were always helpful and considerate. My mother is disabled and they great care of her by the poolside. A fantastic resort - somedays i felt like were in Cannes.

Pros: Friendly staff, with bad exceptions

Pros: The best hotel, we ever have visited. It's worth to came. Everythin was perfect. A litlle far from Bubai city centrum, but taxi is very cheap.

Pros: the land scaping was perfect, and the nos. of rist urants. The clean beach and clean swiming pools

Pros: Location and the facilities in the hotel.

Pros: Quiteness.

Pros: Comfortable and easy to relax, excellent facilities. All staff were very pleasant and helpful and all that was asked was done politely with a smile on their face. The hotel was spotless everywhere visited and the pools and gardens are immaculate. If you can't relax and enjoy yourself here it would be hard to find somewhere were you can.

Pros: i liked the beach and the pool. The spa was good too.

Pros: 1- size of the room. 2- Facilities in the room 3-Location of the hotel

Pros: The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.

Pros: If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold

Pros: VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.

Pros: Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background.

Pros: the beaches, resturants, and the view are among the best i have seen

Pros: I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.

Pros: building , luxury,international and family hotel

Pros: Amazing hotel and brilliant staff, pricey but worth it!!

Pros: A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.

Pros: Everything from the waterpark to the dolphin bay to the amazing staff!

Pros: Very relaxing place, and im amaze with great facilities and staff

Pros: This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there.

Pros: I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in,

Pros: Its good for family with kids

Pros: Perfect Hotel to explore Dubai or just hang out at the pool. Can recommend to everybody!

Pros: Customer service is very good. Travelled during Ramadan so lots of attractions were not busy but also meant some eatery stores were not open at the Dubai Resort Park. Getting around using the free shuttle bus into main Dubai area was convenient but a first come first serve basis. Spent extra paying for taxis were prices were reasonable. Pools onsite were perfect for all ages. Beach was OK a step up to a Mediterranean beach but not Paradise.

Pros: Hotel in very good location, in Dubai Marina at few meters from "The wolk". Beatiful pools, the beach and I loved the spa . Breackfast with buffet very good. Staff very friendly and efficient. In the hotel there is the possibility to boock excursions and a service of shutlle and taxi very efficient. I had a lot of funny in the party in the pool on tuesday evening!

Pros: The location is very good and the staff was showing good level of hospitality

Pros: luxury

Pros: Excellent restaurants

Pros: MAny facilities. Good gym and rstaurants

Pros: Beautiful hotel, very clean has a great location on the beach and has great facilities. Exellent food at the hotel's restaurants and not too expensive.

Pros: Very elegant hotel, quite nice room specifically the bathroom

Pros: Love the beach and pool area. The restaurants were amazing.

Pros: Good stay! Got a great rate bc it's the hottest time of the year, super friendly staff.

Pros: Good Private Seafront Location and pool

Pros: the location was very good

Pros: The location is the best thing about this hotel. The beach and the pool is also very good.

Pros: We liked the grass area of the hotel going to the beach. The rooms are not as old as it is mentioned on the web comments. Sure, you don't get the new 5 star hotel feel but it is still clean and comfortable to sleep in. The staff is very friendly and nice ( they are exceptionally nice everywhere in Dubai!)

Pros: i did not like any thing becz of the Mngr

Pros: Room Service

Pros: The pool and the beach

Pros: Location is great, on The Walk, great beach.

Pros: best location

Pros: Nothing worth mentioning.