Value for money
Distance to city center
Distance to airport
|"Free coffee and kind staff."||(in 4 reviews)|
|"Friendly and helpful staff."||(in 18 reviews)|
|"Clean and good breakfast."||(in 8 reviews)|
|"This was a terrible hotel."||(in 5 reviews)|
|"The room was not so cleaned."||(in 11 reviews)|
|central station||in 44 reviews|
|dirty rooms||in 40 reviews|
|staff was helpful||in 38 reviews|
|great location||in 37 reviews|
|nice hotel||in 32 reviews|
|hotel by walk||in 27 reviews|
|free coffee||in 24 reviews|
|near the city center||in 23 reviews|
|walking distance||in 18 reviews|
|smelled like smoke||in 13 reviews|
|good breakfast||in 12 reviews|
|windows open||in 11 reviews|
|good value||in 8 reviews|
|dusseldorf||in 6 reviews|
|wifi code||in 3 reviews|
|powerbank||in 2 reviews|
|veel||in 2 reviews|
Noisy and room smelled of cigarette, staff unhelpf
Location is OK. Not too far from where stuff happens (main station mainly), but not a particularly nice area by itself.
The room we were given smelled very strongly of cigarette. We immediately complained but the only member of staff there at the time told us the hotel was fully booked for the night so we couldn't switch rooms. He said he'd get back to me once he spoke with the owner, but he never contacted me, neither by phone or by knocking on our room. We ended up sleeping with the windows open, but the smell was still there throughout the night. The air in the hall was much cleaner than that of the room. You get what you pay, I guess.
Almost very good, except...
Quiet, very clean, coffee available in the corridor, nice greeting staff, affordable... bottle opener in the room :)
When we booked, we were not asked if we wanted a breakfast included. In every single hotel we were the days before, all breakfasts were included, so we forgot that in this one it wasn't the case. The asian girl in charge of cleaning the dining room waited for us to start our breakfast to ask for our "breakfast card". Obviously we didn't have it. So she became VERY UNFRIENDLY, asked for our room keycard and went to the reception desk. When she went back, she just gave us our keycard back, without a word or even a smile. We would have appreciated a request for this breakfast card BEFORE we entered the room. We felt like we were trapped, after feeling that we committed a crime. Too bad, so far it had been a very pleasant stay.
I arrived at 9PM, and I got the key for the last and in the morning booked/confirmed room. When I arrived at the room the door was open, the bed used, and the towels on the floor. Becuase this was the last room the very friendly recepcionist applogysed a couple of times, and called for a roommate (who was already at her home). 50 minutes later I room was fixed. I hope not to have this delay in check in (anywhere) often, but at least they solved it as good they can. And hey, wrere people work, mistakes can happen. If you dont work, you dont make mistakes.
Quickk and simple procedure.
It was a nice one night stay. A clean and welcoming hotel, friendly staff, very good breakfast. I recommend it!
Everything was fine...
It was very good
very close to bus link stop from weeze airport , breakfast ok , very good shower , allowed to leave bags safely in hotel after stay until traveling home ,hotel about 20mins walk to main bars and restaraunts
bit noisy at night outside with windows open
the location and the breakfast were ok
the misleading from the staff about the telephone conversation cost - it cost me a fortune and it was really very disappointing! Especially with the explanation at my check-out - sorry we can`t do anything for you nevermind that you received wrong information!!!
location, TV not working, Breakfast awful
staff was helpful and friendly
the fan was to small to be effective in warm nights and days. Pricey room night. Very noisy outside over night
The helpfulness of the staff.
Very good location in the city centre. Breakfast is also very good.
With a stay at Hotel Residenz Düsseldorf, you'll be centrally located in Düsseldorf, within a 15-minute drive of Konigsallee and Duesseldorf-Hafen. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
based on 548 reviews
Value for money
Policies vary by room type and provider.
Hotel Residenz Düsseldorf is located at Worringer Straße 88 in Stadtmitte, 0.9 km from the center of Düsseldorf. Goethe-Museum is the closest landmark to Hotel Residenz Düsseldorf.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Residenz Düsseldorf.
Yes, Hotel Residenz Düsseldorf offers free Wi-Fi.
No, Hotel Residenz Düsseldorf does not offer free parking.
No, Hotel Residenz Düsseldorf does not offer free airport shuttle service.
Hotel Residenz Düsseldorf is 6.5 km from Duesseldorf Intl. Hotel Residenz Düsseldorf is 46.1 km from Cologne Köln/Bonn.
No, pets are not allowed at Hotel Residenz Düsseldorf.
No, Hotel Residenz Düsseldorf does not have a pool onsite.