Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

14 Palm Boulevard, Umhlanga Ridge, 4320 Umhlanga, KwaZulu-Natal, South Africa
+27 315 826 000

Cheapest
rate per night

8.3

Excellent
based on 652 reviews
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge - Umhlanga, South Africa
28.10 Wed
-
29.10 Thu
Compare vs. KAYAK |

Provider Nightly total
Booking.com ₪183
MARRIOTTDERBYSOFT ₪214
Hotels.com ₪304
Booking.com
MARRIOTTDERBYSOFT
Hotels.com

Good to know

Value for money

8.0

Distance to city center

1.9 km

Location rating

9.0

Nearest Airport

Durban King Shaka Intl

Distance to airport

13.8 km

Rooms

28.10 Wed
29.10 Thu

Standard Rooms

₪183+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪183

Double Rooms

₪405+

Bed type
Provider
Total stay + taxes & fees
Double bed
₪405
Double bed
₪405

King Rooms

₪214+

Bed type
Provider
Total stay + taxes & fees
King bed
₪214
King bed
₪304

Reviews

Pros

Cons

Traveler rating

211
127
43
10
3

Time of year

Traveler type

Show reviews that mention

+
staff was friendly in 135 reviews
great location in 122 reviews
great hotel in 70 reviews
worst hotel in 68 reviews
complimentary breakfast in 66 reviews
gateway shopping in 44 reviews
shopping mall in 38 reviews
service was good in 31 reviews
clean room in 30 reviews
reception in 28 reviews
parking was not included in 27 reviews
hotel is a bit awkward in 20 reviews
took a long time in 19 reviews
fridge in the room in 18 reviews
tv channels in 16 reviews
comfortable bed in 13 reviews
good value in 10 reviews
reconfigured in 2 reviews
  • Good
    Aug 2010
    6.3

    centally located. near gateway( wife loved location)

    not really

  • Okay
    Aug 2010
    5.7

    Close proximity to the Gateway

    For some reason I found the staff a bit rude at check-in. All my details were completely misspelled on the registration card. I also didnt like the fact that they charged my credit card shorlty after my booking was made, considering that I had a flexible rate and could still cancel it.

  • Okay
    Jul 2010
    5.3

    Staff handled problems encountered correctly. We were moved to a different room due to airconditioning problem and we were not charged for the substantial upgrade implied in the moving of the room.

    Airconditioning was not working satisfactory at all times, which resulted in being moved to a different room. Airconditioning gave problems one night in the new room as well. The new room had problems with the drainage of the main shower. This took more than 24 hours to fix. There was no hairdryer, which was promptly fixed by the chamber maid. The mini-bar was not stocked. It was explained that the tower room where we were moved to was marketed as an appartment and not as a suite. However in my opinion there is no way that the price level at which the tower room is marketed warrants not stocking the mini-bar. None of this is mentioned as a complaint, staff handled/solved all problems correctly. It reflect on the state of the hotel systems.

  • Okay
    Jul 2010
    5.7

    The rooms are good and the staff have positive and helpful attitude.

    Efficiency of check out was poor. The front office staff did not a float to refund the balance of cash deposit I had made at check in and kept me waiting so that I almost missed my flight. They eventually paid me from their own money which is not appropraite for a hotel of this standing

  • Good
    May 2010
    7.0

    The access from the freeway as well as onto the premises is great. The rooms are fantastic and comfortable.

    I feel you should look at the cost of the breakfast, I think it is a bit high.

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About

Overview

It’s always summer at Protea Hotel Fire & Ice! by Marriott Durban uMhlanga Ridge! Just a short drive from Moses Mabhida Stadium and sunny uMhlanga Beach, north of Durban – you won’t have to go far to feel the sand between your toes and the ocean breeze on your skin. Our 60s surf inspired hotel with its nostalgic undertones makes for an idyllic uMhlanga escape. The sun-drenched deck area is the ultimate hot spot to meet up and chill out. Our trendy restaurant, serves up delicious dishes for breakfast, lunch and dinner – not to mention killer cocktails and coffees. Bright, breezy and ultra-modern rooms are ideal for unwinding after a big day out, while complimentary uncapped Wi-Fi keeps you connected. Get down to business in our versatile meeting and event venues perfectly catered by our switched-on team. The hotel is just a few steps away from the buzzing Gateway Theatre of Shopping with its range of retail outlets and entertainment areas. Stay fit in our gym and refresh in our sparkling pool.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.3 Excellent

based on 652 reviews

8.7

Cleanliness

8.5

Comfort

8.7

Staff

8.0

Value for money

Check in

14:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wake-up service
Concierge service
Dining table
Upper floors accessible by stairs
Internet
TV
Desk
Business center
Trash cans
Babysitting or child care
Toilet with grab rails
Toilet paper
Toilet
Children's television networks
Telephone
Tea/coffee maker
Safe
Breakfast in the room
Bottle of water
Body soap
Bathtub
Sofa
Balcony
Socket near the bed
Additional toilet
Additional bathroom
Shower chair
Adapter
Shower cap
Shower
Accessible by elevator
Shampoo
Beach towels
Seating area
Safety deposit box
Elevator
Roll-in shower
Rooftop
Towels
Shuttle service (additional charge)
Raised toilet
Kitchenette
Linens
Increased accessibility
Garden
Staff follow all safety protocols as directed by local authorities
Terrace/Patio
Private parking
Guests can opt-out of accommodation cleaning service
Water park
Food can be delivered to guest accommodation
Free Wi-Fi
Private bathroom
Storage available
All plates, cutlery, glasses and other tableware have been sanitized
Designated smoking area
Guest accommodation is disinfected between stays
Night club
24-hour security
Use of cleaning chemicals that are effective against coronavirus
24hr front desk
Pants press
Parking (surcharge)
Pets not allowed
Outdoor furniture
Hand sanitizer in guest accommodation and key areas
Non-feather pillow
Airport shuttle (surcharge)
Newspapers
CCTV outside property
Lowered sink
CCTV in common areas
Laptop safe
Landmark view
Air-conditioned
Fitness center
Physical distancing rules
Physical distancing in dining areas
Cable or satellite TV
Kids meals
Tennis
Key card access
Key access
Hairdryer
Express check out
Beauty salon
Bar/Lounge
Inner courtyard view
Restaurant
No smoking
Shops (on site)
Heating
Outdoor pool
Hardwood or parquet floors
Child pool
Ironing service
Golf
Free toiletries
Flat-screen TV
Fax/photocopying
Daily housekeeping
Fire extinguisher
Wi-Fi available in all areas
Feather pillow
Smoke alarms
Room service
Family rooms
Extra-long beds (> 2 meters)
Wine glasses
Window
Entire unit wheelchair accessible
Wardrobe or closet
Meeting/Banquet facilities
Laundry service
Electric kettle
Laundry facilities
Walk-in shower
Gift shop
Currency exchange on-site
Cribs available

FAQs when booking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have special cancellation policies due to coronavirus (COVID-19)?

Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located?

When is check-in time and check-out time at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free Wi-Fi?

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free parking?

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offer free airport shuttle service?

How far is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge from the airport?

Can you bring pets to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Photos

All Photos (35)
Building (2)
Bedroom (14)
Bar (1)
Pool (1)

Location

Most Popular Landmarks

  • Gateway Shopping Centre 310 m
  • Umhlanga Lighthouse 1.9 km
  • Umhlanga Rocks Beach 2.3 km
  • Umhlanga Lagoon Nature Trail 2.6 km
  • Moses Mabhida Stadium 12.2 km

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Hotels Africa South Africa Umhlanga Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge