Xelena Hotel & Suites

5 stars
René Favaloro, 3500 El Calafate, Santa Cruz, Argentina
El Calafate, Argentina
8.6
Very good
based on 1038 reviews
1,038 reviews
Fri 14.11
-
Sat 15.11
1 room, 2 guests
Deals from
₪343
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
₪343
Standard room
₪399
Superior room
₪437
36 more Xelena Hotel & Suites deals
36 more Xelena Hotel & Suites deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets. This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
8.6
Very good rating
Based on 1,038 verified guest reviews

Latest deals for Xelena Hotel & Suites

Fri 14.11
Sat 15.11
Standard room
bed type unknown
₪399
nightly with fees
bed type unknown
₪415
nightly with fees
bed type unknown
₪415
nightly with fees
Superior room
bed type unknown
₪437
nightly with fees
bed type unknown
₪618
nightly with fees
bed type unknown
₪653
nightly with fees
Double room
bed type unknown
₪343
nightly with fees
bed type unknown
₪440
nightly with fees
1 twin bed
₪664
nightly with fees
Deluxe room
bed type unknown
₪1,425
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Xelena Hotel & Suites

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Shuttle service (free)

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Conditioner

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24hr front desk
  • Safety deposit box

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • City view

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Massage
  • Sauna

Things to do

  • Gift shop
  • Casino
  • Board games/puzzles
  • Game room
  • Golf
  • Pool table

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (free)
  • Street parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available

Fitness

  • Fitness center

Reviews of Xelena Hotel & Suites

8.6
Very good
1038 verified ratings
Wonderful
633
Very good
177
Good
91
Okay
38
Fair
34
Mediocre
19
Poor
46

Summary of reviews

Guests say
Guests appreciated the stunning location and views of the lake, as well as the friendly and helpful staff. However, many reviews pointed out that the hotel did not meet the expectations of a 5-star establishment, with issues related to cleanliness, breakfast quality, and value for money. Some guests also mentioned that the amenities were lacking and that the service could be improved.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Room Size8 out of 10
Breakfast2 out of 10
Value for Price1.5 out of 10
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All reviews

2.0
Poor
Anonymous, Dec 2015
Cons (-) absolutely awful and rude front desk service. the coldest people i encountered the entire trip and overall for a long long time.

Location

René Favaloro, 3500 El Calafate, Santa Cruz

What's nearby

  • Laguna Nimez2.6 km
  • El Calafate Regional Museum2.8 km
  • Calafate Mountain Park2.8 km
  • Nimez Lagoon2.9 km
  • Glaciarium3 km
  • Isla Solitaria3.8 km
  • Estancia 25 de Mayo3.9 km
  • Walichu Caves8.5 km
  • Los Glaciares National Park65.8 km
  • Estancia Cristina72 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Xelena Hotel & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Xelena Hotel & Suites

  • How long should you stay at Xelena Hotel & Suites? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Xelena Hotel & Suites

  • Where is Xelena Hotel & Suites located?

    Xelena Hotel & Suites is located at René Favaloro, 2 km from the center of El Calafate. Laguna Nimez is the closest landmark to Xelena Hotel & Suites.

  • When is check-in time and check-out time at Xelena Hotel & Suites?

    Check-in time is 15:00 and check-out time is 11:00 at Xelena Hotel & Suites.

  • Does Xelena Hotel & Suites offer free Wi-Fi?

    Yes, Xelena Hotel & Suites offers free Wi-Fi.

  • Does Xelena Hotel & Suites offer free parking?

    Yes, Xelena Hotel & Suites offers free parking.

  • How far is Xelena Hotel & Suites from the airport?

    Xelena Hotel & Suites is 18.5 km from El Calafate. Xelena Hotel & Suites is 149.3 km from Puerto Natales Teniente J. Gallardo.

  • Does Xelena Hotel & Suites have a pool?

    Yes, Xelena Hotel & Suites has a pool onsite.

  • How does KAYAK find such great Xelena Hotel & Suites hotel deals?

    KAYAK scours the web for all room deals available at Xelena Hotel & Suites in El Calafate and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Xelena Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Xelena Hotel & Suites.

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3-star hotel
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3-star hotel
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4-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.9
2.0 km
El Calafate
18.5 km

Everything you need to know for your stay in El Calafate