Xelena Hotel & Suites

René Favaloro 3548, 9405 El Calafate, Santa Cruz, Argentina
+54 290 249 6201

Cheapest
rate per night

8.7

Excellent
based on 216 reviews
Xelena Hotel & Suites - El Calafate, Argentina
29.10 Thu
-
30.10 Fri
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Good to know

Value for money

 8.2

Distance to city center

 2.0 km

Location rating

 8.4

Nearest Airport

 El Calafate

Distance to airport

 18.5 km

Rooms

29.10 Thu
–
30.10 Fri
Enter your desired dates in the search form directly above to see room rates for this hotel.

Reviews

Pros

Cons

Traveler rating

41
21
9
2
1

Time of year

Traveler type

Show reviews that mention

+
staff were friendly in 64 reviews
nice hotel in 38 reviews
lake view in 27 reviews
swimming pool in 27 reviews
shuttle to the town in 23 reviews
nice breakfast in 21 reviews
good food in 13 reviews
dated and tired in 11 reviews
little bit in 7 reviews
comfortable room in 6 reviews
far from town in 4 reviews
spa area in 4 reviews
el calafate in 3 reviews
band aid in 2 reviews
good breakfast in 2 reviews
room was big in 1 review
  • Poor
    Dec 2015
    2.0

    absolutely awful and rude front desk service. the coldest people i encountered the entire trip and overall for a long long time.

  • Good
    Sep 2015
    7.7

    Nice hotel but nothing special

    The indoor-outdoor pool is very cool. The breakfast is pretty good, and you can even order a lunch to go (have to do it the night before) if you're taking a trip that day, which is a very nice feature. You also get a welcome drink when you check in.

    For a "deluxe suite" the rooms are average. The location isn't great, but the hotel shuttle is very dependable. If you take the bus from the airport, you'll be one of the last dropped off (and one of the first picked up on your way back). On the plus side, if you're heading to the glacier, you're be one of the last on and first off.

  • Okay
    Nov 2010
    4.3

    bread at the dinner, big window in the room, bathtub with hydromassage

    view is not like on pictures, we see no wonderfull lake but dirty pool; for ordinary good pillow you need to pay extra; long waiting time at restraung; brekfast is frugal; absence of internet in the room because of wrong network settings and in lobby it working rarely

  • Good
    Apr 2010
    7.7

    The friendly staff and the Hotel facilities.

  • Good
    Mar 2010
    6.7

    Very nice and new hotel a bit far from the down town but there is a shulttle service every hour. Wide bathroom with jacuzzi

    Some little problems with plumbing in bathroom - the check out at ten o'clock in the morning

more reviews
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About

Overview

A stay at Xelena Hotel & Suites places you in the heart of El Calafate, just a 4-minute walk from Bahia Redonda and within a 5-minute drive of Anfiteatro Del Bosque. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.7 Excellent

based on 216 reviews

9.3

Cleanliness

9.0

Comfort

9.0

Staff

8.2

Value for money

Check in

 14:00

Check out

 11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Private parking
Pool table
Private entrance
Ticket service
Spa and wellness center
Private bathroom
Shuttle service (free)
Free parking
Pets not allowed
Pool with a view
Garden
Bathrobe
Air-conditioned
Cable or satellite TV
Table tennis
Hairdryer
Express check out
Staff follow all safety protocols as directed by local authorities
Bar/Lounge
Restaurant
Non-feather pillow
Fitness center
Public bath
No smoking
Guests can opt-out of accommodation cleaning service
Food can be delivered to guest accommodation
Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Lockers
Guest accommodation sealed after cleaning
Indoor pool
Indoor play area
Laptop safe
Hot tub
Guest accommodation is disinfected between stays
Spa
Lake view
Golf
Game room
24-hour security
Use of cleaning chemicals that are effective against coronavirus
Key card access
Smoke alarms
Room service
Interconnected room(s) available
Hand sanitizer in guest accommodation and key areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Meeting/Banquet facilities
Laundry service
Laundry facilities
Board games/puzzles
Gift shop
Heating
Hardwood or parquet floors
Currency exchange on-site
Cribs available
Concierge service
Physical distancing rules
Heated pool
Tour desk
Physical distancing in dining areas
Special diet menus (on request)
Internet
Face masks for guests available
Free toiletries
Car rental
Business center
Flat-screen TV
Babysitting or child care
Shops (on site)
Contactless check-in/check-out
Fire extinguisher
Packed lunches
Wake-up service
Family rooms
Ironing service
Extra-long beds (> 2 meters)
Entire unit wheelchair accessible
Entire unit located on ground floor
Fax/photocopying
Daily housekeeping
Wi-Fi available in all areas
Dining table
Dining area
Desk
Wardrobe or closet
Conditioner
Sauna
Safe
Upper floors accessible by elevator
City view
TV
Children's television networks
Toilet paper
Bridal suite
Toilet
Breakfast in the room
Body soap
Telephone
Tea/coffee maker
Bidet
Bathtub
Balcony
Allergy-free room
Spa bath
Additional toilet
Soundproof rooms
Additional bathroom
Adapter
Socket near the bed
Adapted bath
Snack bar
Accessible by elevator
Shower chair
First-aid kit
Massage
Shared lounge/TV area
Elevator
Shampoo
Seating area
Increased accessibility
Terrace/Patio
Safety deposit box
24hr front desk
Free Wi-Fi
Storage available
Coffee shop
Beach towels

FAQs when booking at Xelena Hotel & Suites

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Photos

 All Photos (12)
Bedroom (4)
Pool (2)
Lobby (1)
Lounge (1)
All Photos
All Photos
Bedroom
Building
Living room
Lobby
Lounge
Outdoors
Pool
01 of 12

Reviews about Xelena Hotel & Suites

“Lovely hotel. Good shuttle service”
“The staff was very nice. The café had good food.”
“Personnel was perfect. Perfect managment. Everywere fluent in English and ready to accomodate to our needs. Very nice breakfast.”
“Clean. Nice breakfast. The view does not look like the pictures”
“Great hotel, nice views on the lake, a little bit out of town but they have free shuttles so it's convenient. Lots to do on site (pool, ping pong table, spa). Highly recommended.”

Location

Most Popular Landmarks

  • Laguna Nimez 2.6 km
  • El Calafate Regional Museum 2.8 km
  • Glaciarium 3 km
  • Isla Solitaria 3.8 km

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