Value for money
Distance to city center
Distance to airport
|"Excellent room with Excellent service！."||(in 9 reviews)|
|"Beautiful building, very clean, perfect!"||(in 35 reviews)|
|"The staff was amazing!"||(in 54 reviews)|
|wonderful staff||in 116 reviews|
|beautiful hotel||in 73 reviews|
|room was nice||in 62 reviews|
|great location||in 45 reviews|
|excellent breakfast||in 33 reviews|
|excellent service||in 22 reviews|
|florence||in 15 reviews|
|space common||in 8 reviews|
|upgraded to the suite||in 5 reviews|
|michelin restaurant||in 2 reviews|
Very poor conditions in the rooms. Poor bedding and pillows are very hard. The windows overlook the bustling street, so it is impossible to sleep at night. In the shower is growing mold.
Location, the palace is really nice, fresh nice rooms, nice views on the city and surroundings.
Corridor is noisy ( no carpets in the corridor ).Contemporary furniture in the common rooms is a bit cheap, one would expect a more opulent interior.
Excellent service from an outstanding staff.
We were completely satisfied !
The best hotel in the world!
Staff is not as competent as expected. We asked for several recommendations and weren't directed to good places. We spent 4 nights there; on the last day I asked for a late checkout at 2 pm and was met with resistance. Meanwhile the hotel was relatively empty! For such a reputed establishment, extending the checkout shouldn't be such a big deal. Staff was rather disappointing.
It is an elegant hotel, and nicely located.
Location is very good (center of Florence's historic district, next to Santa Croce). Nice views from our room of Santa Croce. Historic building. Room was quite spacious for Italian standards. Free internet.
Price was a little high. Cost of breakfast (not included) is 25 Euros. You need to walk some dark corridors and go up an elevator to walk from the lobby of the hotel to reception.
The porters were extremely helpful and the decor beautiful.
I paid top dollar for a suite at Relais Santa Croce to make our stay in Florence special for our honeymoon. Although they were made aware it was our honeymoon prior to and upon arrival no effort was made by any of the staff to acknowledge this fact. From a five star hotel I expected at least a congratulations or welcome but felt we were just another guest to make money from.
Excellent staff, lovely clean rooms, very good bed, nice shower too
The staff were friendly. A beautiful building in a good location.
The breakfast at 25 euros is a rip-off!!!! - go somewhere else.
With a stay at Baglioni Relais Santa Croce, Florence, you'll be centrally located in Florence, steps from Basilica of Santa Croce and 8 minutes by foot from Palazzo Vecchio. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).
based on 251 reviews
Value for money
Policies vary by room type and provider.
Baglioni Relais Santa Croce, Florence is located at Via Ghibellina 87 in Centro Storico, 0.7 km from the center of Florence. Basilica di Santa Croce is the closest landmark to Baglioni Relais Santa Croce, Florence.
Check-in time is 14:00 and check-out time is 12:00 at Baglioni Relais Santa Croce, Florence.
Yes, Baglioni Relais Santa Croce, Florence offers free Wi-Fi.
No, Baglioni Relais Santa Croce, Florence does not offer free parking.
No, Baglioni Relais Santa Croce, Florence does not offer free airport shuttle service.
Baglioni Relais Santa Croce, Florence is 6.4 km from Florence Peretola. Baglioni Relais Santa Croce, Florence is 61.9 km from San Dalmazio San Domino Island.
Yes, Baglioni Relais Santa Croce, Florence is a pet-friendly hotel.
No, Baglioni Relais Santa Croce, Florence does not have a pool onsite.