Hakata Excel Hotel Tokyu

4-6-7 Nakasu, Fukuoka 810-0801, Japan
+81 922 620 109

rate per night


based on 888 reviews
Hakata Excel Hotel Tokyu - Fukuoka, Japan
03.08 Tue
04.08 Wed
Compare vs. KAYAK |

Provider Nightly total
Orbitz ₪186
Agoda.com ₪208

Good to know

Value for money


Distance to city center

1.3 km

Location rating


Nearest Airport


Distance to airport

3.9 km

Rooms available at Hakata Excel Hotel Tokyu

03.08 Tue
04.08 Wed

Double Rooms


Bed type
Total stay + taxes & fees
Double bed

Reviews of Hakata Excel Hotel Tokyu



Traveler rating


Time of year

Traveler type

Show reviews that mention

perfect location in 96 reviews
room has a small in 77 reviews
smoking room in 70 reviews
room is too hot in 68 reviews
location is good in 62 reviews
friendly staff in 45 reviews
nice hotel in 41 reviews
breakfast good in 31 reviews
close to city center in 18 reviews
yatai in 18 reviews
cigarette smell in 17 reviews
nice view in 15 reviews
good size in 14 reviews
convenience stores nearby in 13 reviews
couple mins walk in 12 reviews
check out process in 9 reviews
centrally located in 6 reviews
excel in 6 reviews
open windows in 5 reviews
  • Okay
    Jan 2020

    Hotel's location is excellent. This is the reason why I stayed at this hotel. The breakfast buffet was also quite tasty with good selection of both Japanese and western cuisine.

    It was my third time staying at this hotel. This time however, the staff were not friendly at all and the room I stayed was old and smelly. Internet connection was horrible. The signal keeps get disconnected every minute or so. I informed this to one of the staff at the lobby, but the issue was never resolved.

  • Good
    Mar 2016

    Close to canal city it is a good place to stay to visit hakata by foot.

    Lack of choices for breakfast

  • Okay
    Nov 2015


    The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.

    I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!

  • Good
    Aug 2015

    Clean, typical business size room

    The room was contemporary and clean. The best thing about this hotel is the location right near a subway station and across the canal from two parks and the symphony hall building, which is a great attraction alone because of its green-covered pyramid that you can climb. In the evening, several yatai food stalls set up down the street. It's a great Japanese summer pastime to stroll the canal and get some yakitori. Great location for that.

    It seems slightly overpriced but not extreme.

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About Hakata Excel Hotel Tokyu


Located in Fukuoka (Hakata-ku), Hakata Excel Hotel Tokyu is within a 10-minute walk of Canal City Hakata and Fukuoka Anpanman Children's Museum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.




Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air Conditioning

8.2 Excellent

based on 888 reviews









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Policies vary by room type and provider.

Amenities at Hakata Excel Hotel Tokyu

Conference rooms
Free Wi-Fi
Car rental
Wake-up service
Non-smoking rooms available
Wi-Fi available in all areas
Daily housekeeping
Increased accessibility
Family rooms
Safety deposit box
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Room service
Smoke alarms
Contactless check-in/check-out
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Alarm clock
CCTV in common areas
CCTV outside property
Kid-friendly buffet
Body soap
Bottle of water
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air purifiers
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
City view
Pants press
Trash cans
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Vending machine (drinks)
Dining area
Wardrobe or closet
24hr front desk
Designated smoking area
Storage available

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Photos of Hakata Excel Hotel Tokyu

Hakata Excel Hotel Tokyu - Fukuoka - Building
All Photos (24)
Hakata Excel Hotel Tokyu - Fukuoka - Building
Building (1)
Hakata Excel Hotel Tokyu - Fukuoka - Bedroom
Bedroom (10)
Hakata Excel Hotel Tokyu - Fukuoka - Lobby
Lobby (2)
Hakata Excel Hotel Tokyu - Fukuoka - Restaurant
Restaurant (2)


Most Popular Landmarks

  • Fukuoka Asian Art Museum288 m
  • ACROS Fukuoka353 m
  • Kushida Shrine0.5 km
  • Hakata Machiya Folk Museum0.6 km
  • Tenjin Underground City0.6 km
  • Fukuoka Prefectural Museum of Art0.8 km

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