Jen Penang Georgetown By Shangri-La

4 stars
8.5
Very good
based on 3586 reviews
3,586 reviews
Magazine Road, George Town 10300, Malaysia
Magazine Road, George Town
+60 4262 2622
Sat 08.08
-
Sun 09.08
2 guests, 1 room
Lobby
Bathroom
Lobby
Lobby
Bedroom
Restaurant
Bedroom
Bedroom
Living room
Living room
Bedroom
Restaurant
Bathroom
Living room
Living room
Conference room
Living room
Restaurant
Bathroom
Restaurant
Lobby
Living room
Gym
Bedroom
Bedroom
Gym
Bathroom
Bedroom
Bedroom
Bedroom
Lobby
Bathroom
Bathroom
Other
Bar
Bathroom
Restaurant
Outdoors view
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.

Just a minute away from Komtar, this 4-star hotel has a swimming pool. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.

The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.

During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which offers a menu including international and Asian specialties. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.

Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. Guests can also visit Khoo Kongsi and Arulmigu Sri Mahamariamman Temple.

8.5
Very good
3586 reviews

Latest deals for Jen Penang Georgetown By Shangri-La

Sat 08.08
-
Sun 09.08
Deluxe room, bed type unknown
₪237
nightly with fees
Executive room, bed type unknown
₪744
nightly with fees
Deluxe room, bed type unknown
₪256
nightly with fees
King room, 1 king bed
₪379
nightly with fees
Deluxe room, bed type unknown
₪268
nightly with fees
King room, 1 king bed
₪368
nightly with fees
Deluxe room, bed type unknown
₪270
nightly with fees
Deluxe room, 1 twin bed
₪275
nightly with fees
Deluxe room, 2 twin beds
₪277
nightly with fees
King room, 1 king bed
₪345
nightly with fees
Deluxe room, bed type unknown
₪281
nightly with fees
Deluxe room, bed type unknown
₪281
nightly with fees
King room, 1 king bed
₪367
nightly with fees
Standard room, bed type unknown
₪284
nightly with fees
Deluxe room, 1 king bed
₪290
nightly with fees
Deluxe room, 1 king bed
₪290
nightly with fees
King room, 1 king bed
₪337
nightly with fees
Deluxe room, bed type unknown
₪293
nightly with fees
Deluxe room, 1 twin bed
₪295
nightly with fees
King room, 1 king bed
₪819
nightly with fees
Deluxe room, bed type unknown
₪300
nightly with fees
Executive room, bed type unknown
₪916
nightly with fees
Deluxe room, bed type unknown
₪325
nightly with fees
Deluxe room, bed type unknown
₪330
nightly with fees
King room, 1 king bed
₪466
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Jen Penang Georgetown By Shangri-La

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Higher-level toilet
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Steam room
  • Sauna

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Children's high chair

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Beauty salon
  • Table tennis
  • Pool table

Outdoor

  • Garden
  • Beach chairs

Fitness

  • Fitness center
  • Gym

Reviews of Jen Penang Georgetown By Shangri-La

8.5
Very good
3586 verified ratings
Wonderful
1934
Very good
798
Good
511
Okay
145
Fair
110
Mediocre
44
Poor
44

Summary of reviews

Guests say
Guests consistently praised the hotel's central location, making it easy to access tourist spots, food, and shopping. The service was highlighted as friendly and attentive, with several mentions of helpful staff and smooth check-in experiences. Cleanliness was generally appreciated, with rooms described as clean and well-maintained. Room size and breakfast received mixed feedback, with some finding rooms spacious and breakfast enjoyable, while others noted small rooms or average food. Overall, the positives outweighed the negatives, and many guests expressed willingness to return.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Room Size5 out of 10
Breakfast4 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

3.1
Poor
Anonymous, Aug 2017
Pros (+) Location
Cons (-) The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Location

Magazine Road, George Town 10300

What's nearby

  • KOMTAR Tower137 m
  • Khoo Kongsi Temple0.8 km
  • Batik Painting Museum Penang0.8 km
  • Arulmigu Sri Mahamariamman Temple1 km
  • Cheong Fatt Tze Mansion1 km
  • Pinang Peranakan Mansion1.3 km
  • Penang Ferry Terminal1.4 km
  • Penang Jetty1.5 km
  • Penang City Hall1.6 km
  • Fort Cornwallis1.7 km
  • Stadium Bandaraya Pulau Pinang1.7 km
  • Gurney Drive3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Jen Penang Georgetown By Shangri-La

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Jen Penang Georgetown By Shangri-La

  • Where is Jen Penang Georgetown By Shangri-La located?

    Jen Penang Georgetown By Shangri-La is located at Magazine Road, 0.5 km from the center of George Town. KOMTAR Tower is the closest landmark to Jen Penang Georgetown By Shangri-La.

  • When is check-in time and check-out time at Jen Penang Georgetown By Shangri-La?

    Check-in time is 15:00 and check-out time is 12:00 at Jen Penang Georgetown By Shangri-La.

  • Does Jen Penang Georgetown By Shangri-La offer free Wi-Fi?

    Yes, Jen Penang Georgetown By Shangri-La offers free Wi-Fi.

  • Does Jen Penang Georgetown By Shangri-La offer free parking?

    Yes, Jen Penang Georgetown By Shangri-La offers free parking.

  • How far is Jen Penang Georgetown By Shangri-La from the airport?

    Jen Penang Georgetown By Shangri-La is 14.2 km from Penang Intl. Jen Penang Georgetown By Shangri-La is 86.8 km from Alor Setar.

  • Does Jen Penang Georgetown By Shangri-La have a pool?

    Yes, Jen Penang Georgetown By Shangri-La has a pool onsite.

  • How does KAYAK find such great Jen Penang Georgetown By Shangri-La hotel deals?

    KAYAK scours the web for all room deals available at Jen Penang Georgetown By Shangri-La in George Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Jen Penang Georgetown By Shangri-La and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Jen Penang Georgetown By Shangri-La.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Magazine Vista Hotel Managed by The Ascott Limited
8.6 Excellent (382 reviews)0.04 kmWi-Fi, Flat-screen TV, Free toiletries₪347+
4-star hotel
26% cheaperSt. Giles Wembley Penang8.7 Excellent (4,187 reviews)0.04 kmOutdoor pool, Fitness center, Restaurant₪196+
3-star hotel
56% cheaperCititel Express Penang8.3 Excellent (4,273 reviews)0.12 kmWi-Fi, Tea/coffee maker, Coffee machine₪117+
3-star hotel
67% cheaper
White Mansion Penang
7.8 Good (705 reviews)0.15 kmWi-Fi, Coffee machine, Flat-screen TV₪86+

Cheapest

See cheapest stays in George Town
1-star hotel
85% cheaper
A Cozy Place Penang
8.3 Excellent (137 reviews)0.52 kmAdults only, Free Wi-Fi, Tea/coffee maker₪40+
2-star hotel
81% cheaper
Old Penang Hotel - Penang Times Square
5.8 Okay (1,161 reviews)0.36 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areas₪49+
2-star hotel
79% cheaper
G99 Hotel
5.8 Okay (58 reviews)0.35 kmWi-Fi₪55+
2-star hotel
76% cheaper118 Hotel7 Good (80 reviews)0.33 kmWi-Fi, Flat-screen TV, Cable or satellite TV₪65+

Most recommended

See most recommended stays in George Town
3-star hotel
Noordin Mews9.6 Excellent (1,628 reviews)0.24 kmOutdoor pool, Bar/Lounge, Room service₪431+
3-star hotel
12% cheaper
Citadines Connect Bertam Georgetown Penang
9 Excellent (359 reviews)0.26 kmOutdoor pool, Fitness center, Restaurant₪233+
3-star hotel
39% cheaper
Areca Hotel Penang
9 Excellent (3,406 reviews)0.47 kmRestaurant, Free Wi-Fi, Tea/coffee maker₪161+
3-star hotel
42% cheaper
Macalister Terraces Hotel
8.9 Excellent (817 reviews)0.38 kmWi-Fi, Tea/coffee maker, Coffee machine₪153+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
0.5 km
Penang Intl
14.2 km

Everything you need to know for your stay in George Town

Complete your trip to George Town

Car rentals in George Town
Hotels in George Town