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|"Most friendly & helpful staff"||(in 269 reviews)|
|"Good location Excellent staff Good breakfast."||(in 218 reviews)|
|"Comfortable bedding, friendly staff, superb location"||(in 125 reviews)|
|"this hotel never fails me"||(in 57 reviews)|
|"Sofa bed is not very comfy."||(in 11 reviews)|
|"Bathrooms in pool area were basic."||(in 39 reviews)|
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Filthy sheets. They don't replace bed linens at all!!!
The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.
Good hotel in city centre.
Executive suit, supportive staff, breakfast and the serving staff
Lifts - non operative and took long time.
It was 15 years ago since my last visit to Shangri-la penang and I'm please to find that Traders png still mantained the original charm from 15 yrs ago along its current modern ammenities of today.
The front desk staff attitude seems to change with every change of shift. When I checked in and requested a stay extension I was 'treated' to a long spiel of fully booked rooms. However another staff breezily extended it fuss free an hour later.
This is a business hotel and most of the guests arre there for work. It is close to the bus if you want to go out georgetown and there isfood and shopping centre close by
It was a bit far away from the main nightlife atreet
Location nearby komtar bus station which makes easily to reach, also no problem in looking for food, exellent
Smoking room :( bad odor, can't sleep even I am a smoker
This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.
Guests can enjoy relaxing or working out in the hotel's swimming pool and gym. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.
The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.
JEN Penang Georgetown by Shangri-La has its own on-site restaurant, ideal for those who wish to eat in. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.
Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. It is just two minute's stroll from Komtar.
based on 3,098 reviews
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Reviews about JEN Penang Georgetown by Shangri-La
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