Merchant Hotel

3 stars
7.6
Good
based on 3285 reviews
3,285 reviews
55, Jalan Penang, George Town 10000, Malaysia
55, Jalan Penang, George Town
+60 4263 2828
Sun 09.08
-
Mon 10.08
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in the UNESCO World Heritage Site of George Town, Merchant Hotel offers accommodations in Penang. The hotel features a sun terrace with views of the sea. Free WiFi is available throughout the property. Air-conditioned rooms are fitted with a flat-screen satellite TV. Certain rooms have a seating area and open up to views of the city. The en suite bathroom includes a bath or shower, a hairdryer and free toiletries. Guests can enjoy meals at the in-house restaurant. The 24-hour front desk and luggage storage service are available for guests. Merchant Hotel is situated 280 metres from both the Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion. It is also 450 metres from the culturally-rich Chinatown and 1.5 km from the Wonderfood Museum, Little India and Fort Cornwallis. The nearest airport is Penang International Airport, 18.2 km from the property.
7.6
Good
3285 reviews

Latest deals for Merchant Hotel

Sun 09.08
-
Mon 10.08
Deluxe room, bed type unknown
₪96
nightly with fees
Deluxe room, bed type unknown
₪111
nightly with fees
Deluxe room, bed type unknown
₪169
nightly with fees
Deluxe room, bed type unknown
₪171
nightly with fees
Deluxe room, bed type unknown
₪209
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Merchant Hotel

  • Restaurant
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Mini-market on site
  • Key card access
  • 24hr front desk

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Tea/coffee maker

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Terrace/Patio

Laundry

  • Iron and ironing board

Things to do

  • Bicycle rental

Family friendly

  • Cribs available

Reviews of Merchant Hotel

7.6
Good
3285 verified ratings
Wonderful
1054
Very good
715
Good
687
Okay
313
Fair
221
Mediocre
132
Poor
163

Summary of reviews

Guests say
Guests consistently praise the hotel's central location, making it easy to access local attractions and restaurants. The staff is frequently described as friendly and accommodating, with several guests appreciating early check-in and helpful service. Cleanliness is generally rated positively, especially for the bedrooms and bathrooms, though a few reviews mention occasional lapses. Many guests find the rooms spacious and comfortable, and the hotel is often considered good value for the price. Some negative feedback includes issues with noise, maintenance, and occasional lapses in communication or amenities, but overall, the positives outweigh the negatives.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Value for Price7.5 out of 10
Room Size7.5 out of 10
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All reviews

7.1
Good
Yann, Oct 2017
Pros (+) Staff very helfull
Cons (-) Fair price but after adding: 10% service charge 6% vat 10rm city tax 2rm gouv. Tax It came out not worth to come there. Its not the hotel, but really feel like scammed by malaysia by all this laws. One day they will understand but it will be too late, tourism in malaysia and penang will drop down very fast

Location

55, Jalan Penang, George Town 10000

What's nearby

  • Cheong Fatt Tze Mansion165 m
  • Arulmigu Sri Mahamariamman Temple0.7 km
  • KOMTAR Tower0.8 km
  • Batik Painting Museum Penang0.8 km
  • Khoo Kongsi Temple0.8 km
  • Penang City Hall0.9 km
  • Pinang Peranakan Mansion0.9 km
  • Fort Cornwallis1.2 km
  • Penang Ferry Terminal1.4 km
  • Penang Jetty1.4 km
  • Stadium Bandaraya Pulau Pinang2.3 km
  • Gurney Drive2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Merchant Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Merchant Hotel

  • Where is Merchant Hotel located?

    Merchant Hotel is located at 55, Jalan Penang, 0.6 km from the center of George Town. Cheong Fatt Tze Mansion is the closest landmark to Merchant Hotel.

  • When is check-in time and check-out time at Merchant Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Merchant Hotel.

  • Does Merchant Hotel offer free Wi-Fi?

    Yes, Merchant Hotel offers free Wi-Fi.

  • Does Merchant Hotel offer free parking?

    Yes, Merchant Hotel offers free parking.

  • How far is Merchant Hotel from the airport?

    Merchant Hotel is 15.1 km from Penang Intl. Merchant Hotel is 85.9 km from Alor Setar.

  • How does KAYAK find such great Merchant Hotel hotel deals?

    KAYAK scours the web for all room deals available at Merchant Hotel in George Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Merchant Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Merchant Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Cititel Penang8.9 Excellent (4,261 reviews)0.03 kmIndoor pool, Fitness center, Restaurant₪169+
2-star hotel
56% cheaperSwing & Pillows @ Grand Inn George Town Penang8 Excellent (1,280 reviews)0.09 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas₪46+
2-star hotel
29% cheaper
Oriental Hotel
7.5 Good (198 reviews)0.11 kmBar/Lounge, Free Wi-Fi₪74+
3-star hotel
38% cheaper
Island City Hotel
0.14 km₪65+

Cheapest

See cheapest stays in George Town
2-star hotel
68% cheaper
Swing & Pillows @ 75 Chulia St, Georgetown Penang
8.1 Excellent (379 reviews)0.24 kmWi-Fi, Wi-Fi available in all areas₪34+
2-star hotel
59% cheaper
Swing & Pillows @ Penang Road, Georgetown Penang
8.1 Excellent (448 reviews)0.24 kmWi-Fi₪43+
2-star hotel
59% cheaper
Mypintu
8.7 Excellent (28 reviews)0.25 kmWi-Fi₪43+
2-star hotel
56% cheaperSwing & Pillows @ Grand Inn George Town Penang8 Excellent (1,280 reviews)0.09 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas₪46+

Most recommended

See most recommended stays in George Town
4-star hotel
Cheong Fatt Tze - The Blue Mansion9.4 Excellent (1,938 reviews)0.18 kmOutdoor pool, Restaurant, Bar/Lounge₪508+
4-star hotel
The Edison George Town9.2 Excellent (860 reviews)0.14 km₪407+
2-star hotel
47% cheaper
Weluv Travel Guesthouse
9.2 Excellent (1,210 reviews)0.23 kmRoom service, Free Wi-Fi₪55+
4-star hotel
Cheong Fatt Tze - The Qing Suites
9.1 Excellent (1 review)0.19 kmOutdoor pool, Restaurant, Bar/Lounge₪608+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.7
0.6 km
Penang Intl
15.1 km

Everything you need to know for your stay in George Town

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