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|"Very helpful and friendly staff."||(in 179 reviews)|
|"Excellent evening meal and breakfast."||(in 7 reviews)|
|"Breakfast had an excellent choice."||(in 127 reviews)|
|"Suspect electrical fittings standard in room"||(in 76 reviews)|
|"Double bed not big enough"||(in 14 reviews)|
|"Evening meal only mediocre."||(in 5 reviews)|
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The attitude and manner of the Operations manager Andrea Eldenbridge
I book a delux room for our 30th Wedding annaversary. When we arrived we were told the online system had double booked so we didn't get a delux room. We were assigned a down grade (between standard and delux), a disable room, after unpacking we found the lavatory didn't flush properly. We were then moved to a standard room. which was a disappointment. However the staff tried to compensate, we got a fruit platter with icecream, though we were going out for a meal (which we had to go off site for because the restuarant could not accommadate us at the time our friends wanted to eat), and I got some Priority Card points to soften the blow. The staff tried to compensate, but a milestone anniversary was marred by this visit.
The hotels bar was friendly and there was a good variety of snacks offered. The breakfast was an excellent standard. The room was comfortable and clean.
the staff were friendly and very welcoming. hotel was very clean.
Staff very friendly and efficent, room very clean and modern, excellent breakfast. Ideally situated for shopping in Gloucester or Cheltenham, ample parking and would definately stay here again.
Leisure facilities appeared a bit tired and jaded. Pool area in particular could do with a re-vamp.
It was convenient for a short break in the Cotswolds
Children running around playing hide and seek, so was very noisy upstairs. Christmas Party noise in dining room encroached into bar, it would be a good idea to have a bi-folding divide which could reduce party noise on other guests who just want a quiet drink
Holiday Inn Gloucester / Cheltenham is situated in Gloucester and is close to Cotswolds. It also provides a sauna, an indoor pool and a beauty centre.
There are a range of facilities at the hotel that guests can enjoy, such as a 24-hour reception, laundry facilities and a gym. Additionally, the multilingual staff are available to offer assistance.
Rooms at Holiday Inn Gloucester / Cheltenham feature tea and coffee making facilities, cable/satellite channels and hair dryers. Also included are ironing facilities, wireless internet access and a radio.
The hotel's on-site restaurant is a convenient option for those preferring to dine in. Guests can enjoy a drink on the bar's terrace.
Holiday Inn Gloucester / Cheltenham is within walking distance of Barnwood. Gloucester Cathedral is also a quick drive away.
based on 827 reviews
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Reviews about Holiday Inn Gloucester - Cheltenham
Most Popular Landmarks
- Hucclecote Meadows 2.1 km
- Kingsholm Stadium 3.4 km
- City Museum 3.5 km
- National Waterways Museum 3.6 km
- Innsworth Meadow 3.6 km
- Gloucester Cathedral 3.6 km