Pros (+) Room was very clean. No one had been in the room for 48 hours. Close location to the interstate. Staff very helpful.
3 stars
Crystal Inn Hotel & Suites - Great Falls
3701 31st Street Southwest, Great Falls, MT 59404, United States
Great Falls, MT
See location+1 406 727 7788Photos of Crystal Inn Hotel & Suites - Great Falls
Overview
Recently refurbished, Crystal Inn Hotel & Suites - Great Falls offers all modern amenities and boasts a heated pool. It also features a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
Luggage storage, a dry cleaning service and an atm/cash machine are just some of the available services at the hotel. Airport transfers and a laundry service are available on enquiry. The hotel also provides meeting rooms, a safe and laundry facilities.
There are 86 rooms at Crystal Inn Hotel & Suites - Great Falls, each offering all the necessities to ensure a comfortable stay. A refrigerator and wireless internet access can also be found in each.
Crystal Inn Hotel & Suites - Great Falls provides a conveniently located café where guests can unwind with a drink after an action-packed day sightseeing in the property's surrounds.
Latest deals for Crystal Inn Hotel & Suites - Great Falls
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crystal Inn Hotel & Suites - Great Falls
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- Designated smoking area
Dining
- Microwave
- Snack bar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Public bath
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Bedroom
- Alarm clock
Things to do
- Golf
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Crystal Inn Hotel & Suites - Great Falls
8.7
Very good
710 verified ratings
Wonderful
444
Very good
111
Good
88
Okay
23
Fair
21
Mediocre
10
Poor
13
Summary of reviews
Guests say
Guests had mixed experiences at this hotel. While many appreciated the convenient location, cleanliness was a significant concern, particularly with reports of unclean bathroom facilities and maintenance issues. Breakfast offerings were often criticized, though some guests found the breakfast satisfactory, and praised the swimming pool and exercise room. The service received some negative feedback, especially regarding communication issues. Overall, the hotel has strengths in location and amenities, but cleanliness and breakfast quality need improvement.AI-Generated from customer reviews
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Score by provider
8.7 out of 10
3 reviews
8.8 out of 10
5 reviews
All reviews
Pros (+) Convenient location for travel.
Cons (-) Plumbing needed some maintenance as the toilet gurgled.
Pros (+) Every aspect of the hotel is superior! The facilities are beautiful and well cared for, the staff is friendly and helpful, the location is perfect, the breakfast was delicious, the beds were comfortable, and everything was clean.
Cons (-) There was not a single aspect to the hotel that was in any way less than exceptional.
Pros (+) everything was good in my books
Cons (-) the bath room was a little small but no big deal.
Pros (+) Swimming pool and exercise room.
Pros (+) Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good.
Cons (-) Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite worried. I called her on my cell and she related this. I called the manager on duty to complain and was told that she had tried to call me several times, and that she and her assistant had both tried co...
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Location
3701 31st Street Southwest, Great Falls, MT 59404
What's nearby
- Meadow Lark Country Club4 km
- The History Museum5.2 km
- Children's Museum of Montana5.5 km
- Great Falls Convention Center5.5 km
- Chicago Milwaukee and St. Paul Passenger Depot5.6 km
- Four Season Arena5.7 km
- Montana Downs5.8 km
- Holiday Village Mall5.9 km
- Roberts Building6 km
- Gibson Park6.1 km
- Cascade County Courthouse6.1 km
- Masonic Temple6.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crystal Inn Hotel & Suites - Great Falls
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Nearby hotels and places to stay
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See most recommended stays in Great FallsGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 5.5 km |
Nearest Airport | Great Falls |
Distance to airport | 1.5 km |