General
Services and conveniences
Basics
Bathroom
Pool and spa
Accessibility and suitability
Dining
Kitchen
Laundry
Bedroom
Parking and transportation
Media and entertainment
Family friendly
Workspace
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is located right at the heart of shopping malls, shops, and restaurants, with the train station very close by. It is also directly connected to one of the major shopping centers in Guangzhou, making shopping and eating very convenient.
How is the cleanliness and spaciousness of the rooms?
The rooms are described as very clean and spacious, with a nice view of the city. The bathroom is also noted to be immaculate with great water pressure, and there are plenty of plugs to charge phones.
What are the dining options like at the hotel?
The hotel offers a large range of food for breakfast, from traditional Chinese to western style buffet breakfast, with fresh and varied options. Guests also appreciate the incredible breakfast choices, including vegan and vegetarian options.
How is the hotel's customer service and staff?
The staff is described as wonderful, very warm, helpful, and attentive. However, some guests have mentioned that the staff's English proficiency can be hit and miss, and that there is a need for more English-speaking staff at the reception.
What are the transportation and nearby amenities like?
The hotel is very conveniently located, with direct access to the metro and several shopping malls. Additionally, the hotel provides an airport shuttle service and free parking, making transportation easy for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the sports stadium, as it offers a pleasant and spacious ambiance.
Consider Room Upgrade for Better Sleep
Some guests found the pillows too soft, impacting their sleep quality. Consider requesting firmer pillows or upgrading to a room with more comfortable bedding.
Explore Nearby Attractions
The hotel's location in the heart of the Tian He district provides easy access to shopping malls, restaurants, and the subway station, making it convenient for guests to explore the area.
Be Mindful of Breakfast Costs
Some guests were surprised by additional charges for breakfast not specified during booking. It's advisable to clarify breakfast inclusions and any additional costs upon arrival.
Take Advantage of the Hotel's Connectivity
The hotel's direct access to the metro and proximity to shopping malls make it an excellent choice for travelers looking for convenience and accessibility to various amenities.
Check for Language Proficiency
While some guests praised the staff's warmth and helpfulness, others mentioned encountering language barriers. It's advisable to confirm the staff's proficiency in English for smoother communication.
Consider Club Facilities
Guests recommended the club facilities for a comfortable and enjoyable stay, highlighting the spacious rooms, comfortable amenities, and inclusive services such as breakfast and evening offerings.
Plan for Long Check-Out Times
Some guests experienced extended check-out processes, so it's advisable to allocate extra time for this procedure to avoid any inconvenience.
Utilize the Hotel's Transportation Services
The hotel offers shuttle services and valet parking, making it convenient for guests to explore the city and access transportation to and from the airport.
Be Mindful of Breakfast Variety
While guests appreciated the breakfast spread, some mentioned the limited variety and repetitive options. It's advisable to consider this when planning a longer stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Sheraton Guangzhou Hotel is located at 208 Tianhe Road in Tianhe, 5.4 km from the center of Guangzhou. Tianhe Stadium is the closest landmark to Sheraton Guangzhou Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Guangzhou Hotel.
Yes, Sheraton Guangzhou Hotel offers free Wi-Fi.
Yes, Sheraton Guangzhou Hotel offers free parking.
Sheraton Guangzhou Hotel is 26.3 km from Foshan Shadi. Sheraton Guangzhou Hotel is 28.5 km from Guangzhou Baiyun.
Yes, Sheraton Guangzhou Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Sheraton Guangzhou Hotel in Guangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Guangzhou Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Guangzhou Hotel.
Value for money | 8.4 |
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Distance to city center | 5.4 km |
Nearest Airport | Foshan Shadi |
Distance to airport | 26.0 km |