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The manager does NOT know how to use conservative measures in having normal healthy dialogue with customers. He made me pay a 200 cash deposit and said “it was the rules” while he didn’t make another group of Asian guys pay a deposit. Picking and choosing who he “trusts” based off perception is very problematic especially for a manager. In a respectful manner I asked if they had spray disinfectant to wipe down my room due to COVID and his response was “WHaT Do YoU WAnt “ in a very impatient manner . Later After I asked him if everyone had to pay a 200 deposit He started raising his voice getting hostile saying “ don’t worry abiut how I deal with other customers , just worry about yourself” . I assured him that yelling is not the way to go about it .. he then said “since you don’t like it here , instead of two days you leave tomorrow” The rooms had flies in the bathroom, the back of the remote was missing so the batteries kept falling out. Pillows didn’t match the bed . GREAT location , horrible service . Argumentative manager especially when the transaction is supposed to be pretty straight forward
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Hollywood Palms Inns & Suites?
The pros of staying at Hollywood Palms Inns & Suites include great rooms, nice staff, free and plentiful parking, and a great location close to Hollywood attractions and transportation.
What are the cons of staying at Hollywood Palms Inns & Suites?
The cons of staying at Hollywood Palms Inns & Suites include dirty bed sheets, rude staff, dirty and dusty rooms, broken amenities, and a policy of no visitors.
What practical information should I know about the rooms at Hollywood Palms Inns & Suites?
The rooms at Hollywood Palms Inns & Suites may have issues with cleanliness, noise from thin walls, and a lack of toiletries. Some rooms may also have broken amenities and a musty smell.
What are the best features of the location of Hollywood Palms Inns & Suites?
The best features of the location of Hollywood Palms Inns & Suites include its proximity to Hollywood attractions, a nice coffee shop nearby, and being within walking distance to many places.
What practical information should I know about the amenities at Hollywood Palms Inns & Suites?
The amenities at Hollywood Palms Inns & Suites include free and plentiful parking, but guests may encounter issues with cleanliness, noise, and broken amenities in the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Bring Your Own Toiletries
Some guests suggested bringing your own toiletries as the provided ones were not up to standard.
Consider Noise Levels
Several guests noted that the walls were thin, and noise from neighboring rooms could be heard. Light sleepers may want to bring earplugs.
Check Room Amenities
Some guests reported discrepancies between the amenities listed and what was actually available in the rooms. It's advisable to confirm specific amenities with the hotel before booking.
Be Mindful of Check-in Time
The hotel strictly enforces a check-in time after 3:00 PM, which may be inconvenient for some guests. Plan your arrival accordingly.
Parking Considerations
While the hotel offers free parking, the parking lot is small, and maneuvering into it can be challenging, especially for larger vehicles.
Verify Room Cleanliness
Several guests reported cleanliness issues, including dirty bed sheets and a musty smell in the rooms. It's advisable to check the room upon arrival and request a change if necessary.
Be Prepared for Security Deposit
The hotel requires a cash-only security deposit, which may not be mentioned during the booking process. Guests should be prepared for this additional expense.
Location Convenience
The hotel's location was praised by many guests for its proximity to Hollywood attractions and public transportation. It's a convenient base for exploring the area.
Consider Bringing Your Own Entertainment
Some guests mentioned that the TV channels were limited, so bringing your own entertainment options might be a good idea.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hollywood Palms Inns & Suites is located at 6055 West Sunset Boulevard in Hollywood, 5 km from the center of Los Angeles. Hollywood Boulevard is the closest landmark to Hollywood Palms Inns & Suites.
Check-in time is 15:00 and check-out time is 11:00 at Hollywood Palms Inns & Suites.
Yes, Hollywood Palms Inns & Suites offers free Wi-Fi.
Yes, Hollywood Palms Inns & Suites offers free parking.
Hollywood Palms Inns & Suites is 12 km from Burbank Bob Hope. Hollywood Palms Inns & Suites is 15.5 km from Santa Monica.
KAYAK scours the web for all room deals available at Hollywood Palms Inns & Suites in Los Angeles and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hollywood Palms Inns & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hollywood Palms Inns & Suites.
Value for money | 6.4 |
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Distance to city center | 5.0 km |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 11.9 km |