Pros (+) Excellent service oriented staff. Beautifully appointed rooms. Amazing views, great location.
5 stars
Island Shangri-La, Hong Kong
Pacific Place, Supreme Court Road, Hong Kong, Hong Kong
Hong Kong, Hong Kong
See location+852 2877 3838Photos of Island Shangri-La, Hong Kong
Overview
Situated less than a 10-minute stroll from Admiralty Station, Island Shangri-La Hong Kong offers guests a sauna, free Wi-Fi and a swimming pool. It also offers private parking on site and is a short car trip from Victoria Harbour and Nam Koo Terrace.
On arrival, guests can admire views of Victoria Harbour and Victoria Peak, then organise sightseeing trips with assistance from the hotel's friendly tour desk staff. Convenient services include an express check-in/check-out feature and a luggage storage facility. The hotel also features a well-equipped fitness centre.
There are 209 rooms at Island Shangri-La Hong Kong, each providing all the essentials to ensure a comfortable stay. The hotel also has several connecting rooms to accommodate families.
Serving Japanese cuisine, Summer Palace Cantonese Restaurant provides an award-winning setting for an enjoyable meal. Each evening, guests are invited to relax in the comfortable lounge bar. A variety of dining options are also found in the area.
Island Shangri-La Hong Kong is situated amongst the area's popular sightseeing attractions, including The Hong Kong Academy for Performing Arts, Lan Kwai Fong and HSBC Main Building, which are within walking distance. Guests can also easily visit Pacific Place.
Latest deals for Island Shangri-La, Hong Kong
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Island Shangri-La, Hong Kong
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Internet
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Mountain view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Parking (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- 24-hour security
- Guest accommodation is disinfected between stays
- Safe
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Library
- TV
Things to do
- Gift shop
- Shops (on site)
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' club
Workspace
- Fax/photocopying
- Fax
- Desk
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Island Shangri-La, Hong Kong
9.0
Wonderful
965 verified ratings
Wonderful
650
Very good
139
Good
97
Okay
27
Fair
28
Mediocre
11
Poor
13
Summary of reviews
Guests say
Guests appreciate the excellent location and beautiful views of the hotel, but many express disappointment with the service quality and cleanliness, citing issues with staff responsiveness and outdated facilities. Some guests enjoyed the comfortable beds and amenities, while others faced challenges during their stay, leading to mixed experiences overall.AI-Generated from customer reviews
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Score by provider
9 out of 10
8 reviews
9.4 out of 10
2 reviews
All reviews
Pros (+) Location and service are great; staff is always helpful and responsive
Cons (-) Facilities are a little dated and need some modernizing. Furniture in rooms is not in great shape. Missing many amenities that hotel in this range should have
Location
Pacific Place, Supreme Court Road, Hong Kong
What's nearby
- Central Plaza1 km
- Hong Kong Convention and Exhibition Centre1 km
- Victoria Harbour1 km
- International Finance Centre1.2 km
- Macau Ferry Terminal1.8 km
- Avenue of Stars2 km
- Nathan Road2.3 km
- Chungking Mansions2.3 km
- Tsim Sha Tsui Station2.4 km
- The Harbourside2.9 km
- Tin Hau Temple3 km
- Sorrento3.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Island Shangri-La, Hong Kong
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 8.3 |
|---|---|
Distance to city center | 5.5 km |
Nearest Airport | Hong Kong Intl |
Distance to airport | 25.5 km |