Aqua Palms Waikiki

1850 Ala Moana Boulevard, Honolulu, O'ahu, HI 96815, United States
+1 808 947 7256

Cheapest
rate per night

7.0

Good
based on 635 reviews
Aqua Palms Waikiki - Honolulu, O'ahu, HI, United States
19.09 Sat
-
20.09 Sun
Compare vs. KAYAK |

Provider Nightly total
HomeAway ₪340
Vrbo ₪344
Roomer ₪403
HomeAway
Vrbo
Roomer

Good to know

Value for money

7.4

Distance to city center

3.5 km

Location rating

8.2

Nearest Airport

Honolulu

Distance to airport

10.2 km

Rooms

19.09 Sat
20.09 Sun

Double Rooms

₪448+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪448

Standard Rooms

₪459+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪459

Reviews

Pros

Cons

Traveler rating

203
165
76
22
3

Time of year

Traveler type

Show reviews that mention

+
great location in 228 reviews
room was nice in 211 reviews
friendly staff in 188 reviews
hotel was right in the middle in 112 reviews
comfortable hotel in 90 reviews
close to the beach in 80 reviews
comfortable bed in 78 reviews
expensive parking in 55 reviews
free shuttle in 54 reviews
waikiki beach in 44 reviews
hot water in 33 reviews
moana shopping in 23 reviews
resort fee in 19 reviews
shopping and restaurants in 19 reviews
ala moana in 16 reviews
need updating in 12 reviews
middle of town in 11 reviews
pool small in 10 reviews
coffee in the lobby in 7 reviews
early check in 7 reviews
  • Good
    Nov 2016
    7.1

    Not bad except for...

    The power cut out on us. We didn't have power for the last night of our stay. Since the power was out we didn't have hot water either. The hotel is planning to issue a refund for the last night.

  • Excellent
    Aug 2016
    8.5

    Solid place as a homebase

    Friendly front desk, better rate than surrounding hotels, clean and easy. stayed for one night, barely spent time at the hotel proper, but room got really dark and we were able to sleep in till 11am after a late night, no problem. Pool looked small but nice, never got to use it.

    Bellman was slightly odd helping me with my bags to the car (it was waiting just beyond the boundary of the hotel) but he still did it! Couldn't tell if he was joking or not (afraid not). Front desk said it would be no problem, though, so that was another plus on the service.

  • Good
    Dec 2015
    7.1

    Friendly staff

    The friendly staff and very helpful.

    Parking fee is way too high. The parking entrance way is steep. It was kind of scare because my rental car almost did make it up all the way. It would be nice if it's a little lower.

  • Okay
    Nov 2015
    5.4

    location is nice

    additional fees was not readily include in pricing, so the cost advertised is not cost charged.

  • Okay
    Oct 2015
    4.5

    No A/C and terrible customer service at the front

    The location was good and the hotel was nice overall. Despite it's size, the room was pretty nicely laid out.

    The room was very small. The A/C had failed. I knew something was up because the check in process was painful and there were lots of other upset customers. What really made me angry was the way the clerk checked us in completely without mentioning the problem. After she handed us our keys she casually mentioned that there wasn't any AC and it would not be fixed anytime soon. There was no offer to compensate for this. Later we approached another clerk with a complaint and were were told that they were attempting to place customers at other Aqua properties. It seemed that they only did this if you were very persistent. At that point we ended up stuck with the room because they never followed up on our request. The thing that really upset me the most was indifferent nasty attitude displayed by the first clerk. I might have had a different experience on a another day, but this time turned me off completely. There a lot of other fine places to stay in this price range. I won't risk coming back to this chain.

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About

Overview

A stay at Aqua Palms Waikiki places you in the heart of Honolulu, within a 15-minute walk of Hawaii Convention Center and Royal Hawaiian Center. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.0 Good

based on 635 reviews

7.7

Cleanliness

7.8

Comfort

8.4

Staff

7.4

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Increased accessibility
ATM on-site
Business center
Internet
Wi-Fi
Cribs available
Laundry facilities
Laundry service
Smoke alarms
Golf
Outdoor pool
No smoking
Restaurant
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Grill
Elevator
Massage
Accessible by elevator
Adapted bath
Adapter
Alarm clock
Baby safety gates
Balcony
Bathtub
Blu-ray player
Body soap
Carpeted
CD player
Children's television networks
City view
Clothes rack
Coffee machine
Conditioner
Desk
Dining area
Dining table
DVD player
Electric kettle
Entire unit wheelchair accessible
Fan
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Hypoallergenic
Hypoallergenic pillow
Key card access
Kitchenware
Landmark view
Laptop safe
Newspapers
Non-feather pillow
Outdoor dining area
Outdoor furniture
Pants press
Pool towels
Pool view
Pool with a view
Private bathroom
Private parking
Radio
Raised toilet
Roll-in shower
Safety deposit box
Shampoo
Shower
Shower cap
Shower chair
Socket near the bed
Sofa bed
Stovetop
Telephone
Toaster
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Trash cans
TV
Upper floors accessible by elevator
Vending machine (drinks)
Vending machine (snacks)
Walk-in shower
Wardrobe or closet
Wine glasses
Fax/photocopying
Ironing service
Tour desk
Books, DVDs, music for children
PS3 (gaming console)
Video games
Bathrobe
Kitchen
Shuttle service (additional charge)
Beach towels
First-aid kit
Physical distancing rules
Property is cleaned by professional cleaning companies
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Concierge service
Pets not allowed
Parking (surcharge)
Rooftop
Daily housekeeping
Safe

FAQs when booking at Aqua Palms Waikiki

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Does Aqua Palms Waikiki offer free parking?

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Does Aqua Palms Waikiki have a pool?

Photos

All Photos (8)
Bedroom (1)
Pool (1)
Lobby (2)
Balcony (1)

Location

Most Popular Landmarks

  • Fort DeRussy 0.7 km
  • U.S. Army Museum 0.7 km
  • Magic Island 1 km
  • Kuhio Beach Park 1.8 km
  • St. Augustine by-the-sea 1.9 km
  • Honolulu Museum of Art 2.5 km

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