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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning
![Na Balam Beach Hotel & Villas - Isla Mujeres - Pool]()
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![Na Balam Beach Hotel & Villas - Isla Mujeres - Pool]()
Pool (1)
![Na Balam Beach Hotel & Villas - Isla Mujeres - Restaurant]()
Restaurant (1)
![Na Balam Beach Hotel & Villas - Isla Mujeres - Balcony]()
Balcony (1)
![Na Balam Beach Hotel & Villas - Isla Mujeres - Pool]( "Provided by Leonardo")
![Na Balam Beach Hotel & Villas - Isla Mujeres - Restaurant]( "Provided by Leonardo")
![Na Balam Beach Hotel & Villas - Isla Mujeres - Balcony]( "Provided by Leonardo")
Na Balam Beach Hotel & Villas
Calle Zazil Ha No 118, 77400 Isla Mujeres, Quintana Roo, Mexico
+52 998 881 4770
Cheapest
rate per night
7.9
Good
based on 405 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | ₪369 |
| Zenhotels.com | ₪375 |
| Booking.com | ₪384 |
Rooms
Standard Rooms
₪369+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪369
Twin bed
₪375
Double bed
₪386
Double bed
₪386
Double bed
₪453
Double bed
₪503
Reviews
Pros
| "Great location and wonderful ambiance!" | (in 72 reviews) |
|---|---|
| "The staff was super helpful." | (in 33 reviews) |
| "Food and cocktails were delicious" | (in 8 reviews) |
Cons
| "The worst hotel in Mexico!" | (in 14 reviews) |
|---|---|
| "No WIFI on the rooms!" | (in 7 reviews) |
| "Our room was a disaster!" | (in 30 reviews) |
Traveler rating
104
60
20
6
0
Time of year
Traveler type
Show reviews that mention
+
-
ExcellentDec 201610.0
Location, views, service, beautiful water, and inclusive breakfast
Outsiders welcome on beach and kids a little loud at times
-
OkayNov 20106.0
The most perfect location in my opinion on the beach, nice quiet and a great first destination in Mexico
The food in the restaurant was below average and also very expensive for what it was. also found that the staff in the restaurant were quite rude
-
GoodNov 20107.3
I loved being right on the beach. The yoga classes were excellent. The feel of a small hotel in paradise was just right for me.
It was a bit of a walk from the main restaurants and there is no dinner at Na Balam.
-
GoodAug 20107.7
The staff at Na Balam were very accomodating with any and all questions or problems that we ran into while on the island.
-
GoodJul 20108.0
Loved the cozy and informal atmosphere. The rooms were comfortable and the landscaping around the hotel is beautiful. Loved it!
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About
Overview
With a stay at Na Balam Beach Hotel & Villas in Isla Mujeres, you'll be on the beach, steps from Norte Beach and a 3-minute drive from Mujeres Beach. Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Hotels.com
Features
7.9 Good
based on 405 reviews
8.2
Cleanliness
7.8
Comfort
9.2
Facilities
9.3
Location
Check in |
15:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Window
Wedding services
Free Wi-Fi
Babysitting or child care
Internet
Terrace/Patio
Daily housekeeping
Family rooms
Beach towels
Linens
Towels
Fan
Safety deposit box
Currency exchange on-site
Fire extinguisher
Seating area
Laundry facilities
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Free toiletries
Shampoo
Garden view
Room service
Smoke alarms
Shower
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Fishing
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Outdoor pool
Diving
Snorkeling
Key access
Sofa
CCTV outside property
No smoking
Balcony
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Body soap
Bottle of water
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Tile/marble floor
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Safe
Airport shuttle (surcharge)
Delivered food is securely covered
Clothes rack
Trash cans
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Free long-term parking
Conditioner
Upper floors accessible by stairs
Staff follow all safety protocols as directed by local authorities
Pool view
Private beach
Private bathroom
Walk-in shower
Garden
Wardrobe or closet
24hr front desk
Designated smoking area
Private entrance
Shuttle service (additional charge)
FAQs when booking at Na Balam Beach Hotel & Villas
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Photos
All Photos
01 of 03
Reviews about Na Balam Beach Hotel & Villas
“If they had refrigerators and a TV in the room it would be perfect.”
Location
Most Popular Landmarks
- Playa del Norte 0.4 km
- Aqua Adventures Eco Divers 0.7 km
- Isla Mujeres Harbour 0.7 km
- Dolphin Discovery 3.1 km
- Makax Lagoon 3.7 km
- Costa Occidental de Isla Mujeres National Park 3.8 km
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Closest
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Cheapest
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