Na Balam Hotel

3 stars
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
8.2
Very good
based on 1097 reviews
1,097 reviews
Fri 14.11
-
Sat 15.11
1 room, 2 guests
Deals from
₪510
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
₪510
Standard room
₪511
King room
₪2,105
10 more Na Balam Hotel deals
10 more Na Balam Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It offers 4-star accommodation and views of the garden.

The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

Na Balam Beach Hotel & Villas has 33 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.

The hotel's in-house restaurant, Zazil Ha, is a popular place to have a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar.

Na Balam Beach Hotel & Villas is close to Kokonuts Isla Mujeres and Playa del Norte. Playa Mujeres Golf Club is just an easy drive from the hotel.

8.2
Very good rating
Based on 1,097 verified guest reviews

Latest deals for Na Balam Hotel

Fri 14.11
Sat 15.11
King room
2 king beds
₪2,105
nightly with fees
Double room
bed type unknown
₪510
nightly with fees
2 double beds
₪577
nightly with fees
bed type unknown
₪586
nightly with fees
Standard room
bed type unknown
₪511
nightly with fees
2 double beds
₪596
nightly with fees
bed type unknown
₪680
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Na Balam Hotel

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Delivered food is securely covered

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk

General

  • Family rooms
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • Tile/marble floor
  • Pool view

Bathroom

  • Shower
  • Additional bathroom
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Things to do

  • Eco tourism
  • Bicycle rental
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling

Accessibility and suitability

  • Accessible parking
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Parking and transportation

  • Street parking
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Kitchen

  • Kitchenware
  • Refrigerator
  • Kitchenette

Dining

  • Restaurant
  • Bar/Lounge
  • Dining table

Pool and spa

  • Spa
  • Outdoor pool

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Bedroom

  • Wardrobe or closet

Family friendly

  • Babysitting or child care

Reviews of Na Balam Hotel

8.2
Very good
1097 verified ratings
Wonderful
419
Very good
237
Good
199
Okay
87
Fair
84
Mediocre
29
Poor
42

Summary of reviews

Guests say
Guests generally liked the hotel's excellent location and cleanliness, with many praising the proximity to the beach and the comfort of the rooms. However, there were complaints about the service, particularly regarding breakfast and the responsiveness of the staff. Some guests also noted issues with the pool and the need for renovations in certain areas.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Service2.5 out of 10
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All reviews

10
Wonderful
Anonymous, Dec 2016
Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times

Location

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Playa del Norte0.4 km
  • Aqua Adventures Eco Divers0.6 km
  • Isla Mujeres Harbour0.7 km
  • Dolphin Discovery3.1 km
  • Makax Lagoon3.7 km
  • Costa Occidental de Isla Mujeres National Park3.8 km
  • El Farito Dune3.9 km
  • Tortugranja4.8 km
  • Hacienda Mundaca5.2 km
  • Playa del Norte Isla Mujeres6.3 km
  • Garrafon Natural Reef Park6.9 km
  • Punta Sur7.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Na Balam Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Na Balam Hotel

  • How long should you stay at Na Balam Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Na Balam Hotel

  • Where is Na Balam Hotel located?

    Na Balam Hotel is located at Calle Zazil-ha No. 118, 3.1 km from the center of Isla Mujeres. Playa del Norte is the closest landmark to Na Balam Hotel.

  • When is check-in time and check-out time at Na Balam Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Na Balam Hotel.

  • Does Na Balam Hotel offer free Wi-Fi?

    Yes, Na Balam Hotel offers free Wi-Fi.

  • Does Na Balam Hotel offer free parking?

    Yes, Na Balam Hotel offers free parking.

  • How far is Na Balam Hotel from the airport?

    Na Balam Hotel is 28.3 km from Cancun. Na Balam Hotel is 84.9 km from Cozumel.

  • Does Na Balam Hotel have a pool?

    Yes, Na Balam Hotel has a pool onsite.

  • How does KAYAK find such great Na Balam Hotel hotel deals?

    KAYAK scours the web for all room deals available at Na Balam Hotel in Isla Mujeres and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Na Balam Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Na Balam Hotel.

Nearby hotels and places to stay

Closest

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4-star hotel
Casa del Jaguar Beach Hotel
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3-star hotel
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3-star hotel
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4-star hotel
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Na Balam
0.05 km₪655+

Cheapest

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3-star hotel
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Selina Poc Na Isla Mujeres
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3-star hotel
68% cheaperHotel Bucaneros8 Excellent (921 reviews)0.46 kmRestaurant, Bar/Lounge, Coffee shop₪212+
3-star hotel
65% cheaperXbulu-Ha8.7 Excellent (253 reviews)0.46 kmWi-Fi, Coffee machine, Wi-Fi available in all areas₪232+
2-star hotel
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Most recommended

See most recommended stays in Isla Mujeres
4-star hotel
4% cheaperHotel Secreto8.9 Excellent (433 reviews)0.16 kmPrivate beach, Outdoor pool, Fitness center₪639+
3-star hotel
Ixchel Beach Hotel8.9 Excellent (1,140 reviews)0.3 kmPrivate beach, snorkeling, Outdoor pool₪818+
4-star hotel
Casa del Jaguar Beach Hotel
8.8 Excellent (257 reviews)0.02 kmOutdoor pool, beachfront, Restaurant₪1,572+
3-star hotel
65% cheaperXbulu-Ha8.7 Excellent (253 reviews)0.46 kmWi-Fi, Coffee machine, Wi-Fi available in all areas₪232+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.8
3.1 km
Cancun
28.3 km

Everything you need to know for your stay in Isla Mujeres