Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times
3 stars
Na Balam Hotel
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
See location+52 998 881 4770Photos of Na Balam Hotel
Overview
Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It offers 4-star accommodation and views of the garden.
The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.
Na Balam Beach Hotel & Villas has 33 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.
The hotel's in-house restaurant, Zazil Ha, is a popular place to have a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar.
Na Balam Beach Hotel & Villas is close to Kokonuts Isla Mujeres and Playa del Norte. Playa Mujeres Golf Club is just an easy drive from the hotel.
Amenities at Na Balam Hotel
- Private beach
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Tile/marble floor
- Pool view
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- 24hr front desk
Things to do
- Eco tourism
- Beach access
- Bicycle rental
- Fishing
- Scuba diving
- Diving
- Snorkeling
Bathroom
- Shower
- Additional bathroom
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Accessibility and suitability
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Kitchen
- Kitchenware
- Refrigerator
- Kitchenette
Dining
- Restaurant
- Bar/Lounge
- Dining table
Pool and spa
- Spa
- Outdoor pool
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Babysitting or child care
Reviews of Na Balam Hotel
8.1
Very good
1066 verified ratings
Wonderful
400
Very good
224
Good
201
Okay
88
Fair
83
Mediocre
28
Poor
42
Summary of reviews
Guests say
Guests appreciated the great location and service of the hotel, highlighting its proximity to the beach and friendly staff. However, several reviews pointed out cleanliness issues, including problems with insects and overall hygiene, which detracted from their experience. Some guests also mentioned outdated facilities and noise disturbances.AI-Generated from customer reviews
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Score by provider
8.1 out of 10
260 reviews
9 out of 10
1 review
All reviews
Location
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo
What's nearby
- Playa del Norte0.4 km
- Aqua Adventures Eco Divers0.6 km
- Isla Mujeres Harbour0.7 km
- Dolphin Discovery3.1 km
- Makax Lagoon3.7 km
- Costa Occidental de Isla Mujeres National Park3.8 km
- El Farito Dune3.9 km
- Tortugranja4.8 km
- Hacienda Mundaca5.2 km
- Playa del Norte Isla Mujeres6.3 km
- Garrafon Natural Reef Park6.9 km
- Punta Sur7.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Na Balam Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Isla MujeresGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 3.1 km |
Nearest Airport | Cancun |
Distance to airport | 28.3 km |
Everything you need to know for your stay in Isla Mujeres
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