There were three standout staff members Timothy, Monica and the chef went out of their way to make me feel welcome.
3 stars
Hilton Garden Inn Jacksonville
1016 Jacksonville Parkway, Jacksonville, NC 28546, United States
Jacksonville, NC
See location+1 910 346 2400Photos of Hilton Garden Inn Jacksonville
Overview
Situated just off Western Blvd. in Jacksonville, NC, the Hilton Garden Inn Jacksonville hotel is centrally located for shops, restaurants and entertainment options. Marine Corps Base Camp Lejeune is just 15 minutes from our inviting Jacksonville hotel. Enjoy easy access to stunning beaches and popular attractions including Beirut Memorial and Mike’s Farm. Our comfortable and spacious guest rooms and suites offer everything you need to feel at home, including WiFi, a flat-screen TV, and a plush bed with premium linens. Our hotel boasts a 5,000 sq. ft. ballroom - the largest function space in the area - ideal for successful conferences, conventions and social events. Stay productive with useful services including printing and faxing in the complimentary 24-hour business center. Energize with contemporary cardio, resistance and weights equipment in the complimentary fitness center, or refresh in the sparkling indoor swimming pool. Take advantage of good weather on one of our two outdoor patios. Unwind with a cocktail in our welcoming bar, and sample an array of delicious dishes in our Tapas Restaurant.
Latest deals for Hilton Garden Inn Jacksonville
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Garden Inn Jacksonville
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Minibar
- Refrigerator
- Special diet menus (on request)
- Microwave
- Snack bar
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Bathroom
- Hairdryer
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hilton Garden Inn Jacksonville
8.5
Very good
402 verified ratings
Wonderful
253
Very good
55
Good
33
Okay
15
Fair
16
Mediocre
8
Poor
22
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the ideal location of the hotel. However, many reviews pointed out issues with the service, including unfriendly staff and confusion regarding breakfast policies. Overall, while the hotel has its strengths, there are significant areas for improvement, especially in customer service.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
331 reviews
8.3 out of 10
44 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) It is clean.
Cons (-) The dirty towels were not picked up on our 4th day. Trash was not picked up on the fourth day. They don’t have complimentary breakfast. Breakfast is $9.95 regardless if you only have tooast and/or omelet.
Location
1016 Jacksonville Parkway, Jacksonville, NC 28546
What's nearby
- Jacksonville Mall3.7 km
- Beirut Memorial4.8 km
- Lejeune Memorial Gardens4.9 km
- Pelletier House4.9 km
- Wilson Bay Park5.6 km
- Northeast Creek Park6.6 km
- Lynnwood Park Zoo8.2 km
- Coastal Plains Raceway and Dragway8.8 km
- Naval Medical Center Camp Lejeune8.9 km
- Marine Corps Air Station New River9.2 km
- Camp Lejeune Main Gate and Visitor Center9.2 km
- Onslow Pines Park9.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Jacksonville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Garden Inn Jacksonville
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 4.6 km |
Nearest Airport | Jacksonville Albert J Ellis |
Distance to airport | 18.6 km |
Everything you need to know for your stay in Jacksonville
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