Value for money
Distance to city center
Distance to airport
|"Excellent check in great staff."||(in 16 reviews)|
|"The rooms were very spacious."||(in 4 reviews)|
|"Very Nice enviroment and location."||(in 9 reviews)|
|"No ATM machine in hotel"||(in 5 reviews)|
|breakfast is great||in 41 reviews|
|great staff||in 34 reviews|
|good service||in 24 reviews|
|good location||in 23 reviews|
|hotel had good||in 21 reviews|
|loved our room||in 9 reviews|
|dinner and one lunch||in 3 reviews|
|dire need||in 3 reviews|
|rwanda||in 3 reviews|
|chain hotels||in 2 reviews|
|proven||in 2 reviews|
|religions||in 2 reviews|
Expensive but Excellent
Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.
Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.
A Pleasant Visit
The hotel is comfortable and in a good location
The cost is high for the value. Some of the staff is better than others in terms of service
Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the citys pre-eminent meeting place for diplomats and businessmen. The Hotel is situated only 10 km from Kigali International Airport.Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art.Relaxed yet elegant, the hotel features an Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Caf offers inside and outside poolside seating.Regarded by many as Kigalis natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.
based on 144 reviews
Value for money
Policies vary by room type and provider.
Kigali Serena Hotel is located at Boulevard De La Revolution, 3.3 km from the center of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.
Yes, Kigali Serena Hotel offers free Wi-Fi.
Yes, Kigali Serena Hotel offers free parking.
No, Kigali Serena Hotel does not offer free airport shuttle service.
Kigali Serena Hotel is 8.1 km from Kigali Intl. Kigali Serena Hotel is 96.8 km from Goma.
No, pets are not allowed at Kigali Serena Hotel.
Yes, Kigali Serena Hotel has a pool onsite.