Kigali Serena Hotel

Boulevard De La Revolution, Kigali 250, Rwanda
+250 252 597 100

Cheapest
rate per night

8.6

Excellent
based on 144 reviews
Kigali Serena Hotel - Kigali, Rwanda
23.10 Fri
-
24.10 Sat
Compare vs. KAYAK |

Provider Nightly total
Agoda.com ₪414
₪606
Hotels.com ₪775
Agoda.com
TravelCLICK
Hotels.com

Good to know

Value for money

8.0

Distance to city center

3.3 km

Location rating

8.8

Nearest Airport

Kigali Intl

Distance to airport

8.1 km

Rooms

23.10 Fri
24.10 Sat

Standard Rooms

₪414+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪414
Unknown
₪775
Unknown
₪1,059

Reviews

Pros

Cons

Traveler rating

64
30
5
1
1

Time of year

Traveler type

Show reviews that mention

+
breakfast is great in 41 reviews
great staff in 34 reviews
good service in 24 reviews
good location in 23 reviews
hotel had good in 21 reviews
loved our room in 9 reviews
dinner and one lunch in 3 reviews
dire need in 3 reviews
rwanda in 3 reviews
chain hotels in 2 reviews
proven in 2 reviews
religions in 2 reviews
  • Excellent
    Feb 2017
    8.8

    Expensive but Excellent

    Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.

    Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.

  • Excellent
    Oct 2015
    8.5

    A Pleasant Visit

    The hotel is comfortable and in a good location

    The cost is high for the value. Some of the staff is better than others in terms of service

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About

Overview

Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the citys pre-eminent meeting place for diplomats and businessmen. The Hotel is situated only 10 km from Kigali International Airport.Ideally located on one of Kigali's most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art.Relaxed yet elegant, the hotel features an Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Caf offers inside and outside poolside seating.Regarded by many as Kigalis natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.6 Excellent

based on 144 reviews

9.1

Cleanliness

9.0

Comfort

8.8

Staff

8.0

Value for money

Check in

14:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Golf
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Towels
Grill
Elevator
Massage
Allergy-free room
Balcony
Bathtub
Breakfast in the room
Bridal suite
Carpeted
Clothes rack
Desk
Drying rack for clothing
Electric kettle
Fire extinguisher
Flat-screen TV
Free toiletries
Hardwood or parquet floors
Heating
Kids meals
Kid-friendly buffet
Newspapers
Pants press
Private bathroom
Private check-in/check-out
Private parking
Private pool
Safety deposit box
Seating area
Shared lounge/TV area
Shower
Slippers
Snack bar
Soundproof rooms
Tea/coffee maker
Telephone
Toilet
Trash cans
Tumble dryer
TV
Valet parking
VIP room facilities
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Evening entertainment
Bathrobe
Garden
Spa and wellness center
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Aerobics
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Spa
Coffee shop
Safe
Babysitting/child services (surcharge)
Pets not allowed
Wedding services

FAQs when booking at Kigali Serena Hotel

Where is Kigali Serena Hotel located?

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Does Kigali Serena Hotel offer free Wi-Fi?

Does Kigali Serena Hotel offer free parking?

Does Kigali Serena Hotel offer free airport shuttle service?

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Does Kigali Serena Hotel have a pool?

Photos

All Photos (32)
Building (6)
Bedroom (3)
Pool (3)
Restaurant (4)

Location

Most Popular Landmarks

  • Kigali Genocide Memorial Centre 2.8 km
  • Old Parliament 4.1 km
  • Stade Amahoro 5.7 km
  • Akagera National Park 67.3 km

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