Kigali Serena Hotel

Kigali Serena Hotel

Boulevard De La Revolution, Kigali 250, Rwanda
+250 252 597 100

rate per night


based on 184 reviews

Kigali Serena Hotel
Thu 28.10
Fri 29.10
ProviderNightly total₪464₪572₪646

About Kigali Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Kigali Serena Hotel is situated in Kigali and offers newly renovated rooms and complimentary Wi-Fi. It also features a Jacuzzi, an outdoor pool and a sauna.

There are a range of facilities on offer to guests of Serena Hotel Kigali, such as a ballroom, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by guests wishing to keep up their exercise regimes while away.

Rooms at the hotel are equipped with refrigerators, mini bars and cable/satellite channels. Each comes with free tea and coffee making facilities as well as a private bathroom.

Guests staying at Kigali Serena Hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close for a meal. Those looking to relax with a drink can do so in the in-house bar.

For those wishing to dine out during their stay at Serena Hotel Kigali, there are a variety of restaurants located close by. Kigali International Airport is within a 20-minute drive and the hotel offers a shuttle service.

Photos of Kigali Serena Hotel

Rooms available at Kigali Serena Hotel

Thu 28.10
Fri 29.10
Show deals with
Standard Rooms(₪464 - ₪1,968)
Standard room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


bed type unknown
bed type unknown



Amenities at Kigali Serena Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Safe

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Electric kettle
  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator


  • Hardwood or parquet floors
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • Carpeted
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Trash cans

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Evening entertainment
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV


  • Garden
  • Terrace/Patio
  • Grill
  • Balcony


  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness center

Reviews of Kigali Serena Hotel

GreatBased on 184 verified guest reviews

Time of Year:
Show reviews that mention
Sort by:
Newest first
8.8 Great
Pros:Large well furnished rooms. Get poolside. Excellent service. Sometimes too attentive. Well equipped gym, spa, and business center. Superb breakfast. Good and varied menu for other meals.

Cons:Staff sometimes too attentive and rather strict and Curt about rule of no coffee service in lobby. No city maps available.

8.5 Great
Pros:The hotel is comfortable and in a good location

Cons:The cost is high for the value. Some of the staff is better than others in terms of service

1 out of 1


Boulevard De La Revolution, Kigali 250

What's nearby

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4.1 km
  • Stade Amahoro5.7 km
  • Akagera National Park67.3 km



Check in anytime after 14:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Kigali Serena Hotel

  • Kigali Serena Hotel is located at Boulevard De La Revolution, 3.3 km from the center of Kigali. Kigali Genocide Memorial Centre is the closest landmark to Kigali Serena Hotel.

  • Check-in time is 14:00 and check-out time is 12:00 at Kigali Serena Hotel.

  • Yes, Kigali Serena Hotel offers free Wi-Fi.

  • Yes, Kigali Serena Hotel offers free parking.

  • No, Kigali Serena Hotel does not offer free airport shuttle service.

  • Kigali Serena Hotel is 8.1 km from Kigali Intl. Kigali Serena Hotel is 96.8 km from Goma.

  • Yes, Kigali Serena Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

3.3 km

Location rating


Nearest Airport

Kigali Intl

Distance to airport

8.1 km