Value for money
Distance to city center
|Knoxville McGhee Tyson|
Distance to airport
|"Very clean and comfortable rooms!"||(in 8 reviews)|
|"Located in cute, quaint downtown Knoxville!"||(in 16 reviews)|
|"Great hotel in amazing downtown location!"||(in 42 reviews)|
|"Most awful experience in a hotel room."||(in 13 reviews)|
|"Parking was not waived"||(in 19 reviews)|
|"Our room didn’t get cleaned."||(in 24 reviews)|
|staff was friendly||in 119 reviews|
|downtown location||in 108 reviews|
|room floor||in 78 reviews|
|valet parking||in 60 reviews|
|great hotel||in 45 reviews|
|parking fee||in 45 reviews|
|downtown knoxville||in 26 reviews|
|comfortable beds||in 24 reviews|
|walking distance||in 24 reviews|
|expensive breakfast||in 22 reviews|
|room service||in 20 reviews|
|convention center||in 18 reviews|
|starbucks in the lobby||in 15 reviews|
|complimentary water||in 13 reviews|
|hotel and walk||in 13 reviews|
|market square||in 10 reviews|
|great room||in 8 reviews|
We went to check in and was told that our payment was declined and we had to go to a different hotel.
Solid hotel experience
Location, price and value make the Hilton Knoxville a good choice.
Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
Overbooking policy, which resulted in cancellation of our confirmed reservation.
Don't Stay Here!
They had a Starbucks in the building.
The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
Comfy beds, thoughtful room service.
Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.
Great night out!
It was in a great location, and the staff was very helpful. We stayed during the week and it was very nice to be able to get a glass of wine in the bar after everything was closed.
It would have been nice to have a refrigerator standard in the room. We didn't have anywhere to keep our leftovers from dinner.
The lobby was comfortable and inviting. The staff was kind and helpful. The pillows and beds were my favorite part.
complimentary breakfast, boo
The eggs were disgusting and there was not a lot of options for hot food. For the cost you would think that they could have had a waffle maker.
Cleanliness, comfort and friendly staff. Rooms very spacious and comfortable.
Room temperature very inconsistent. Air wouldn't cool room down
Step into the warm and inviting charm of East Tennessee hospitality at the Hilton Knoxville. The Hilton Knoxville hotel is situated in the heart of downtown, the gateway to scenic East Tennessee. With a covered sky bridge to the Knoxville Convention Center, a short walk to the University of Tennessee campus, views of the Tennessee River & Neyland Stadium, and perfectly situated in the downtown business district, the Hilton Knoxville is convenient to it all. To better serve the needs of our guests, the Hilton Knoxville offers: *Downtown Knoxville's only full-service Starbucks, located on the lobby level *New Cyber Cafe - complimentary to guests! *Marty's Bistro, The Market Cafe; & Orange Martini for relaxing good times *All-new spacious guest rooms offering contemporary decor *24-hour Valet Parking available *Complimentary High-Speed Wireless Internet access in each guest room and throughout hotel *Curved shower rods and granite guest baths *Complimentary USA Today delivered to guest room *Crabtree & Evelyn amenities, coffee makers, iron & board, and hair dryers in each guest room *Newly-expanded exercise facility for the exercise enthusiast *Outdoor swimming pool and sundeck *Hilton HHonors Concierge Level & Lounge offering Breakfast & Hors D'oeuvres Over 14,000 sq. ft of newly-renovated contemporary meeting space Each of our spacious Hilton guest rooms offers the finest in modern amenities, as well as contemporary decor and spectacular views of the Great Smoky Mountains. The Hilton Knoxville offers two restaurants - The Market Cafe, serving breakfast and lunch, and Marty's Bistro, open for dinner Monday through Saturday. The Market Cafe offers the finest of American Cuisine in a casually elegant atmosphere, along with a full breakfast buffet each morning. Marty's Bistro concentrates on regional ingredients and classical presentation. Guests can also unwind with a cocktail or specialty martini in our lounge, The Orange Martini. The Hilton hotel in Knoxville, Tennessee is just a 45-minute drive from Dollywood, Dolly's Splash Country, Sevierville, Gatlinburg, and the Great Smoky Mountains National Park. The avid golfer will enjoy being positioned within 30 minutes of 16 beautifully maintained golf courses. Water skiing, snow skiing and boating are available within a 30-minute drive. The Hilton Knoxville is within a short walking distance of the federal and state government buildings, TVA, Alcoa, Kimberly-Clark, Brunswick Boat Group, First Tennessee Bank, Market Square, the University of Tennessee and only one block from the site of the 1982 World's Fair. The Hilton Knoxville - the best in Tennessee hospitality and comfort, in the heart of the action. Travel should take you places.
based on 357 reviews
Value for money
Policies vary by room type and provider.
All reservations at Hilton Knoxville – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Knoxville is located at 501 West Church Avenue, 0.2 km from the center of Knoxville. East Tennessee Historical Society is the closest landmark to Hilton Knoxville.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Knoxville.
Yes, Hilton Knoxville offers free Wi-Fi.
No, Hilton Knoxville does not offer free parking.
No, Hilton Knoxville does not offer free airport shuttle service.
Hilton Knoxville is 18.5 km from Knoxville McGhee Tyson. Hilton Knoxville is 137.6 km from Asheville Regional.
Yes, Hilton Knoxville is a pet-friendly hotel.
Yes, Hilton Knoxville has a pool onsite.