Ko Phi Phi resorts

Cons: When we made the booking, we wanted a nice place in a quiet area with a nice pool and on the beach. We have a 6 year old daughter and we made the reservation with 2 adults and 1 child. When we got there at check in, we were forced to pay a "child fee". Nowhere on the Web site was there any mention of the child fee, and they cited "hotel policy". If I had known this up front I would have considered this as the total cost of the hotel. Also, if you want to go into town, there are only 2 options. 1) walk about 2 hours through the woods. Or 2) pay for a private water taxi to get you there. If you have a problem with mosquitos this place is not for you. It's full of mosquitos, but bug spray is available in the minibar and a fogger is available for free to kill them in your room.

Cons: The boat ride to get to the resort was 200 baht per person. We felt that this should have been included since the only way to get there is by boat. We loved the village in back of the resort but this would not be a place to stay if someone wanted access to the bars/restaurants at Tonsai Bay at night. There is a longboat that goes there twice a day though (10am and 3pm).

Cons: More information on how to get to the city and back . Because it’s a little distant. But very friendly and beautiful location

Cons: You can't flush toilet paper, because of the plumbing. Their customer service is questionable - their network was down during our check-out and we still had expenses to pay. Since their network was down, our credit card could not be run, so they said we need to go the port, take money out of the ATM and pay them that way. We would've been charged a 5% fee for withdrawals, if not more so I told them that and that I refuse to pay that way. The front desk lady said they get charged 3% for processing credit cards, which isn't and should never be the guests problem. I suggested she take my credit card number and keep it for later until power was restored, but I think she did not understand me or didn't trust that I wouldn't cancel the card or something. Regardless, we negotiated the exchange rate with them so we could pay cash (they wanted to exchange $1USD = 31 Baht, but we got them to do $1USD = 34 Baht) We traveled to other locations in Thailand and the customer service was lacking pretty much everywhere.

Cons: we planned on booking online upon arrival ( so we could view the rooms first). Upon arrival there were 3 employees at the front desk. I inquired about the room price and they were quick to say there were no rooms available. I explained that The website showed availability. After 3 minutes of arguing, they finally realized I was going to book online. At this time they tried to get me to pay cash at a higher rate so they could pocket some extra. WIFI WAS UNUSABLE. After contacting the front desk with the problem, they simply dismissed my claim. In order for room to be cleaned, we needed to visit reception to make a special request despite the " please clean room" sign on our door the entire time. Shower was disgusting with an awful smell that overwhelmed the entire room! The only good experience we had at this hotel was checking out. Don't let the photos fool you and don't waste your time here. There are a considerable amount of hotels available at the same price which offer a much much better guest experience.

Cons: Really veri good place to acgomodate oneself for anybody. They are helpful, everything is near, good beach, good foood and nearly luxurious

Cons: Staff on reception were very poor and had limited English. Room was meant to be superior but in comparison to other hotels that we stayed in Thailand was far from it and expensive for what it was. Soap dish in the wet room was hanging off and very limited furniture. The photos implied a couple of chairs and table but certainly not in our room. No boat transfer when you arrive. Expensive for what it is and have stayed in better hostels around the world when I was younger.

Cons: Bed bugs ate us alive