Value for money
Distance to city center
|Kuala Lumpur Intl|
Distance to airport
|"Fantastic location and friendly staff."||(in 286 reviews)|
|"Very cool n friendly staff."||(in 181 reviews)|
|"Nice and fast room service."||(in 30 reviews)|
|"worst from 2 star hotel"||(in 83 reviews)|
|"Unbalance of water shower."||(in 42 reviews)|
|"Bad service and staffs are no manners."||(in 27 reviews)|
|great location||in 867 reviews|
|clean room||in 497 reviews|
|staff were friendly||in 447 reviews|
|shopping malls||in 303 reviews|
|friendly hotel||in 264 reviews|
|good breakfast||in 201 reviews|
|swimming pool||in 153 reviews|
|bed was comfortable||in 141 reviews|
|hot water||in 106 reviews|
|room with view||in 92 reviews|
|room service||in 90 reviews|
|valet parking||in 73 reviews|
|times square||in 52 reviews|
|monorail station||in 47 reviews|
|kuala lumpur||in 27 reviews|
|heart of bukit bintang||in 20 reviews|
|kl tower||in 15 reviews|
location -- close to malls, stores and city
old run down rooms, not well equipped.
Only the location.
Room is smelly. Rate us expensive per night but not worth paying high, cause the hotel is small and all item in the room looks old style.. It says its a 4 star hotel but I shud say it looks like a 1 star hotel. Will not come back to this hotel anymore
I like the location of the hote. It is very close to the city shopping centres. I love their breakfast and the staff are really nice. I will stay again next time.
good location for shopping
poor customer service who attended to us, poor condition of furnitures
It in the center of city and neer to train station
Water comes from selling from light
We did not get our non-smoking room, instead a guy came around (when we complained) with a can of air freshner, to freshen up the room and left... what a joke. Prior to that we were checked into a room that was assigned to another couple, five minutes ahead of us! Both of us were issued with the same key card to an identical room. How could that have happen? Fortunately there were no unpleasant encounter between us. What a hassle it was after a long journey for us...
great location, friendly and helpful staff
I stayed there twice. The hotel is in an area that is relatively safe and a covenient area for shopping and eating. It's also really close to a monorail station. The vast majority of the staff were friendly, helpful and efficient. The front office Assistant Manager was particularly helpful with resolving initial problems and ensured that my return stay was welcoming and trouble free. I stayed in a "Summit" room each time and even had a PC in my room. I obviously liked the hotel.
The 1st time there were a few problems with things not working in my room. Common in Malaysia. Second stay 10 days later problem free. Sadly the only downside for me was the composition and behaviour of the the other hotel patrons. I was unaware that there is a peak period for Saudi (&? other Arab) tourists which extends for 3-4 months, basically over their hot summer time holiday period. They flock (mostly in family groups) to Malaysia in huge numbers and were the majority in every place I stayed. I wouldn't have foreseen any problem with that anyway. However, parenting often totally lacked the provision of any sort of supervision, discipline or behavioural limits. Kids ran amuk day & night and were rude and hostile. Avoid June - Sept
Central to the main areas of KL
None. supposed to be staying for 4 nights but due to the unprofessional and incompetence staf i only stayed for one night to avoid cancellation and fees and checked out.
unprofessional and incompetence staff
Hotel Royal Kuala Lumpur is set amongst Kuala Lumpur's well-known restaurants, just a short walk from Bukit Bintang Monorail Station. It provides complimentary Wi-Fi, an indoor pool and a sauna.
A variety of premium services are available for guests of Hotel Royal Kuala Lumpur, like valet parking, 24-hour room service and 24-hour security. Staff are available 24/7 and can help with booking tours and tickets.
This hotel features rooms with an en suite bathroom, air conditioning and a TV. They all have slippers, bottled water and blackout curtains.
Hotel Royal's in-house eatery provides an ideal option for those preferring to dine in. Each evening, guests can enjoy a drink in the comfortable lounge bar.
Hotel Royal Kuala Lumpur is situated amongst the area's tourist attractions, including Kuala Lumpur Convention Centre, Pavilion Kuala Lumpur and Aquaria KLCC, which are within walking distance. Sungei Wang Plaza, plus Imbi Monorail Station, are within a 10-minute walk.
based on 1,846 reviews
Value for money
Policies vary by room type and provider.
Hotel Royal Kuala Lumpur is located at Jalan Walter Grenier in Golden Triangle, 2.9 km from the center of Kuala Lumpur. Jalan Alor is the closest landmark to Hotel Royal Kuala Lumpur.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Royal Kuala Lumpur.
Yes, Hotel Royal Kuala Lumpur offers free Wi-Fi.
No, Hotel Royal Kuala Lumpur does not offer free parking.
No, Hotel Royal Kuala Lumpur does not offer free airport shuttle service.
Hotel Royal Kuala Lumpur is 17.6 km from Kuala Lumpur Abdul Aziz Shah. Hotel Royal Kuala Lumpur is 45.2 km from Kuala Lumpur Intl.
No, pets are not allowed at Hotel Royal Kuala Lumpur.
Yes, Hotel Royal Kuala Lumpur has a pool onsite.