Staff unhelpful and rude. Kettle and lamp on room broken. Power switches not working. Very noisy rattling aircon
3 stars
Hotel Soleil
Photos of Hotel Soleil
Overview
This Bukit Bintang hotel is located in an area popular with tourists and is about a 10-minute walk from Sungei Wang Plaza. It offers an outdoor pool, on-site parking and Wi-Fi access. This 3-star hotel provides a 24-hour reception, meeting rooms and a concierge. Additionally, the multilingual staff are on hand to provide assistance. A helpful tour desk is in-house and Bukit Bintang Monorail Station is within walking distance, making it convenient for guests to discover the local area and its attractions. The rooms are air conditioned and feature a desk and bottled water. The hotel also has several connecting rooms to accommodate families. Hotel Soleil provides a conveniently located on-site café. Alternatively, there are a choice of eating options just a short walk away. Local tourist attractions close to Hotel Soleil include Pavilion Kuala Lumpur, Kuala Lumpur Tower and Fahrenheit 88 Mall. The surrounding neighbourhood is also famous for its shopping.
Amenities at Hotel Soleil
- Outdoor pool
- Fitness center
- Room service
- Tea/coffee maker
- Coffee shop
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
Services and conveniences
- Conference rooms
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Basics
- Wi-Fi (surcharge)
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
General
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Multi-lingual staff
- Accessible by elevator
- No smoking
- Pets not allowed
- Designated smoking area
Kitchen
- Electric kettle
- Tea/coffee maker
- Refrigerator
- Kitchenette
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Laptop safe
- Desk
Dining
- Coffee shop
- Dining table
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Bedroom
- Wardrobe or closet
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hotel Soleil
7.8
Good
1065 verified ratings
Wonderful
120
Very good
96
Good
155
Okay
138
Fair
198
Mediocre
150
Poor
221
Summary of reviews
Guests say
Guests have expressed significant disappointment regarding the hotel's cleanliness, noting issues like dirty rooms and even pests, leading some to change hotels entirely. While the location has received positive remarks, making it convenient and strategic, the service aspect garnered negative feedback, with complaints about lack of communication regarding renovations and unhelpful staff. Overall, while the location is praised, the hotel's poor cleanliness and service have left guests feeling unhappy.AI-Generated from customer reviews
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Score by provider
7.8 out of 10
25 reviews
All reviews
Location
51A, Changkat, Kuala Lumpur 50200
What's nearby
- Jalan Alor155 m
- Berjaya Times Square0.6 km
- Kuala Lumpur Tower0.8 km
- Aquaria KLCC0.9 km
- Petaling Street1.2 km
- Petronas Towers1.2 km
- Sri Mahamariamman Temple1.4 km
- Central Market1.4 km
- Sultan Abdul Samad Building1.5 km
- Merdeka Square1.6 km
- Kuala Lumpur City Gallery1.7 km
- National Mosque of Malaysia1.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Soleil
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Soleil
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kuala LumpurGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.5 km |
Nearest Airport | Kuala Lumpur Subang |
Distance to airport | 17.2 km |