Value for money
Distance to city center
|Kuala Lumpur Intl|
Distance to airport
|"Excellent service and friendly staff."||(in 143 reviews)|
|"great location & everything was superb."||(in 186 reviews)|
|"staff very helpful excellent and fast"||(in 142 reviews)|
|"The car park is hell ."||(in 11 reviews)|
|"very funny 5 star hotel."||(in 54 reviews)|
|"Chargeable for a late check out."||(in 23 reviews)|
|hotel location||in 532 reviews|
|location was convenient||in 493 reviews|
|spacious room||in 332 reviews|
|staff were helpful||in 251 reviews|
|friendly staff||in 247 reviews|
|mega mall||in 217 reviews|
|stay in this hotel||in 193 reviews|
|shopping centre||in 170 reviews|
|bed is very comfortable||in 125 reviews|
|apartment clean||in 84 reviews|
|mid valley||in 74 reviews|
|late check||in 71 reviews|
|bit dated||in 46 reviews|
|room service||in 45 reviews|
|variety of food||in 28 reviews|
|car park||in 21 reviews|
|breakfast spread||in 13 reviews|
|young children||in 12 reviews|
This hotel is in the best place near all my relatives and friends.
Excellent and convenience without going far for foods, shopping and friendly services staff in this hotel. Gardens Hotel at Mid- Velley is my number one Hotel for the year2017
The perfect location!
Location is great but the jam is a big headache.
Room had a fab view of the city and the bed was comfy. We liked the breakfast too.
When we went to the room it smelled of smoke (despite having asked for a non smoking room due to asthma). We had to swop rooms but I feel this should have been checked beforehand, particularly as we booked into an executive room. It is a non smoking hotel and they do ask people not to smoke but sadly individuals appeared to continually flout the non smoking laws in Malaysia and I regularly saw people smoking under non smoking signs! It is a pity as the hotel was quite good otherwise. The hotel should charge people who smoke in the room.
1) The long walk from the residence to the restaurant which is situated at the hotel, 2) The smell coming from the toilet in the restaurant.
The best is the location of the hotel. Good restaurants and variety of food in food courts.Different levels of shopping ranging from budget to exclusive.Also the use of executive lounge by staying at the residence.
I thought that Booking.com does not charge till check out. But on checking in, I was told 1 night has been deducted from my card.
my stay was fabulous. i was in an executive flr, and the room was more than what we expected. i liked the servive of the staff. gym n pool were good although it would be nicer if they can extend their pool timings later than 7pm. overall gardens was excellent. i will highly recommend this hotel..
New furniture and amenities. Room nicely designed and comfirtable.
The bathroom was made of transparent glass. Everybody in the room can see the person who is taking a bath.
Convenient location for shopping
The first impression was horrible ! Valet service service was totally unprofessional and made the first and parking your vehicle is a nightmare in this place. None of the staff can give proper directions to the parking and valet is the only way you don't have to walk around the shopping mall finding your way to the hotel. I find it a shame that while some staff did present themselves as employees working in a 5 star establishment the frontliners at the lobby entrance totally destroyed this image and failed to attend to a customers needs. If you have to drive I seriously do not recommend you stay here
Indoor connection between Mega Mall and Gardens Galleria
It's not fully completed; the surrounding area of the pool was still in construction. A couple of rooms on my floor were still under decoration and there was some drilling and hammering going on during my stay.
its cleanliness,proximity to shopping and transport. Staff are friendly and courteous, breakfast and coffee-house environment are soothing and relax.
water pressure is low and sound proofing can be improved.
With a stay at The Gardens – A St. Giles Hotel & Residences in Kuala Lumpur (Mid Valley City), you'll be a 2-minute drive from Mid Valley Mega Mall and 7 minutes from Masjid India. Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
based on 1,411 reviews
Value for money
Policies vary by room type and provider.
The Gardens - A St Giles Signature Hotel & Residences is located at Mid Valley City, Lingkaran Syed Putra, 2.7 km from the center of Kuala Lumpur. Thean Hou Temple is the closest landmark to The Gardens - A St Giles Signature Hotel & Residences.
Check-in time is 14:00 and check-out time is 12:00 at The Gardens - A St Giles Signature Hotel & Residences.
Yes, The Gardens - A St Giles Signature Hotel & Residences offers free Wi-Fi.
No, The Gardens - A St Giles Signature Hotel & Residences does not offer free parking.
No, The Gardens - A St Giles Signature Hotel & Residences does not offer free airport shuttle service.
The Gardens - A St Giles Signature Hotel & Residences is 13.6 km from Kuala Lumpur Abdul Aziz Shah. The Gardens - A St Giles Signature Hotel & Residences is 42.4 km from Kuala Lumpur Intl.
No, pets are not allowed at The Gardens - A St Giles Signature Hotel & Residences.
Yes, The Gardens - A St Giles Signature Hotel & Residences has a pool onsite.