The Ritz-Carlton Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

Cheapest
rate per night

8.7

Excellent
based on 960 reviews
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur, Malaysia
20.10 Tue
-
21.10 Wed
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪375
eDreams ₪378
Booking.com ₪381
KAYAK
eDreams
Booking.com

Good to know

Value for money

8.2

Distance to city center

3.3 km

Location rating

8.9

Nearest Airport

Kuala Lumpur Intl

Distance to airport

45.4 km

Rooms

20.10 Tue
21.10 Wed

Deluxe Rooms

₪375+

Bed type
Provider
Total stay + taxes & fees
King bed
₪375
Unknown
₪381
King bed
₪398
Unknown
₪427
Unknown
₪461
Unknown
₪466
Unknown
₪470
Unknown
₪481
Unknown
₪493
Unknown
₪506
King bed
₪509
Unknown
₪514
King bed
₪524
King bed
₪524
King bed
₪527
King bed
₪532
Unknown
₪549
King bed
₪555
King bed
₪576
King bed
₪576
King bed
₪858

King Rooms

₪869+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪869
Unknown
₪881

Standard Rooms

₪777+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪777

Executive Rooms

₪793+

Bed type
Provider
Total stay + taxes & fees
King bed
₪793

Reviews

Pros

Cons

Traveler rating

300
93
30
10
2

Time of year

Traveler type

Show reviews that mention

+
staff was very helpful in 211 reviews
excellent room in 152 reviews
room service in 145 reviews
smoking room in 139 reviews
location is excellent in 116 reviews
butler service in 101 reviews
amazing hotel in 83 reviews
breakfast buffet in 83 reviews
close shopping in 29 reviews
room for family in 25 reviews
pavilion mall in 16 reviews
ritz carlton in 16 reviews
good food in 7 reviews
kuala lumpur in 7 reviews
club lounge in 6 reviews
great experience in 4 reviews
high class in 3 reviews
bad smell in 2 reviews
excellent service in 2 reviews
kuey teow in 2 reviews
location was great in 2 reviews
valet parking in 1 review
  • Excellent
    Jun 2017
    10.0

    Extraordinary Customer Service

    OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries). The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom! I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!

    Everything was wonderful...

  • Poor
    Apr 2015
    2.0

    The hotel under renew

    The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it

  • Mediocre
    Nov 2010
    3.3

    nothing

    I did not like the housekeeping work they where terrible, I was discus by the dirty towels they put for us in the bathroom and I wondered if they couldn't see the stains on them, the front disk also where not friendly at all.

  • Good
    Nov 2010
    8.0

    Fantastic Hotel with a degree of pannache and style.

  • Good
    Nov 2010
    7.7

    The location is good, having direct connection to the shopping mall. Service is excellent. Staff members are very helpful and professional

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Ritz-Carlton Kuala Lumpur is set in Kuala Lumpur and is within a 10-minute walk of Bukit Bintang Monorail Station. It provides a spa, as well as a Jacuzzi, a sauna and an outdoor pool.

This award-winning hotel offers an in-house gym, a beauty centre and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.

The hotel's rooms are chic and feature a kitchenette and a private bathroom. All have their very own sitting area and a range of entertainment options, including a flat-screen TV, movies-on-demand and an iPod docking station.

The Ritz-Carlton Kuala Lumpur's restaurant provides the added convenience of on-site dining, with a variety of Chinese, Japanese and international dishes on offer. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar. A variety of cafés and restaurants are also found in the surrounding area.

The Ritz-Carlton Kuala Lumpur has easy access to KLCC Park. Pavilion Kuala Lumpur and Imbi Monorail Station can easily be reached on foot.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.7 Excellent

based on 960 reviews

8.9

Cleanliness

9.0

Comfort

9.0

Staff

8.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Business center
Car rental
Internet
Concierge service
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Game room
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Air-conditioned
24hr front desk
Sauna
Wake-up service
Designated smoking area
Storage available
Linens
Towels
Elevator
Massage
Accessible by elevator
Adapted bath
Adapter
Additional toilet
Alarm clock
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
City view
Clothes rack
Coffee machine
Conditioner
Desk
Dining area
Dining table
Electric kettle
Entire unit wheelchair accessible
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Interconnected room(s) available
Key card access
Kitchenware
Newspapers
Pants press
Pool towels
Private bathroom
Private check-in/check-out
Private parking
Safety deposit box
Seating area
Shampoo
Shower
Shower cap
Slippers
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Soundproofing
Stovetop
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toothbrush
Trash cans
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Wine glasses
Mobile hotspot device
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Shoeshine
Kids' club
Bathrobe
Garden
Kitchen
Spa and wellness center
Beach towels
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Spa
Beauty salon
Cable or satellite TV
Safe
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Terrace/Patio
Currency exchange on-site
Gift shop
Hot tub
Kitchenette

FAQs when booking at The Ritz-Carlton Kuala Lumpur

Does The Ritz-Carlton Kuala Lumpur have special cancellation policies due to coronavirus (COVID-19)?

Where is The Ritz-Carlton Kuala Lumpur located?

When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?

Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?

Does The Ritz-Carlton Kuala Lumpur offer free parking?

Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?

How far is The Ritz-Carlton Kuala Lumpur from the airport?

Can you bring pets to The Ritz-Carlton Kuala Lumpur?

Does The Ritz-Carlton Kuala Lumpur have a pool?

Photos

All Photos (16)
Bedroom (3)
Pool (1)
Lobby (2)
Lounge (1)

Location

Most Popular Landmarks

  • Jalan Alor 0.7 km
  • Berjaya Times Square 0.7 km
  • Aquaria KLCC 0.8 km
  • Petronas Towers 1.3 km
  • Kuala Lumpur Tower 1.5 km
  • Petaling Street 2 km

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Hotels Asia Malaysia Kuala Lumpur The Ritz-Carlton Kuala Lumpur