Transera Kamini Legian

Cheap but for a reason

The pool was nice Rooms were reasonably sized Location was good

There was no hot water at all, for the full duration of our 9 day stay, when i complained to staff many times i got the same ridiculous answer 'the heat is powered by the sun so the clouds mean the water is cold' i dont think they understood how solar power works. Rooms werent cleaned properly and we had to constantly go and ask for things which should have been provided. The cleaning staff blocked the toilet several times and then took forever to sort it out. The wifi is ridiculous, it worked for 5 minutes then cut you ogf and was costantly down throughout the stay, again this was blamed on the clouds when i asked the receptionist/security/manager. The tv was surrounded by a ridiculous, thrown together, frame which had to be removed any time i wanted to access the tv inputs. Also one of the fish in the fountain died, i did tell them about it but it sat dead for about 2 days before they actually had the decency to remove it.