Value for money
Distance to city center
|Osaka Kansai Intl|
Distance to airport
|"Very friendly and helpful staff."||(in 36 reviews)|
|"Good location, very helpful staff."||(in 38 reviews)|
|"Great location and beautiful hotel."||(in 24 reviews)|
|"Hotel seems a bit worn."||(in 6 reviews)|
|"Access to swimming pool is extra, not included in the room rate."||(in 2 reviews)|
|great location||in 107 reviews|
|friendly staff||in 82 reviews|
|great hotel||in 62 reviews|
|excellent service||in 42 reviews|
|spacious rooms||in 36 reviews|
|excellent breakfast||in 34 reviews|
|kyoto station||in 29 reviews|
|great view||in 22 reviews|
|bit dated||in 20 reviews|
|free shuttle bus||in 17 reviews|
|use the pool||in 13 reviews|
|comfortable bed||in 10 reviews|
|easy access||in 8 reviews|
|japan||in 7 reviews|
|smoking room||in 6 reviews|
We left the hotel
Okura was listed as luxury, which it was far from. We ended up not staying here after checking in as the rooms were not like they looked on the website and nothing about this hotel was luxury. It’s a very basic business hotel - oversized and questionable on cleanliness.
Location was excellent, close to making shopping area. Big room for Japanese standard.
Staff not very friendly. Limited English with some staff. Concierge overwhelmed with people. Perhaps 2 at the desk would help. Very strict check out policy. Was not given a copy of my bill because I made the reservation over KAyak.
Fess for gym and pool
Lovely staff, very helpful. Hotel seemed oriented towards the business traveller and more for the older Japanese population. That said, it was a very good, very comfortable hotel. Good value!
Old and tired
The air conditioner in our room was broken. They couldn't fix it and offered no compensation for it. The rooms and main hallways were stuffy and filled with smoke.
Lovely Hotel in Great Location! Too bad kids can't
We loved staying here. My only complaint is that it cost additional money to use the pool, if you chose to use the pool, and more importantly, that you had to be 18 years old to use the pool at all. My wife and I were traveling with our 9-year-old daughter, so none of used the pool because our daughter was too young. This was a huge downer, because Kyoto is very hot in August and we would have welcomed being able to cool off in the pool. By contrast, the hotel we stayed at in Tokyo (The Park Hyatt) had no age restrictions on pool usage (or usage fees) and we used the pool twice a day. Other than the disappointment about the pool, the Kyoto Hotel Okura was a total delight and perfectly located and the staff couldn't have been more accommodating, and the free shuttle too and from Kyoto Station was a welcome surprise.
The pool cost money to use. And you need to be at least 18 to use it. This was a huge disappointment since we were traveling with our daughter, who is 9.
Great service that can be expected from the Okura brand. Was unexpectedly upgraded to a large room. Good location.
We loved almost everything about the Okura! Staff were very attentive and helpful with navigating for non-Japanese speaking guests. Facilities were in great shape. Insure dining had both local and international options. Subway access via basement connection and hotel shuttle to/from train station. So many amazing sites to see from there and tour company picked up at hotel.
Much of dining, as seems common in Good hotels in Japan, is fixed price. We found two good options, Merry Island(Italian) and a noodle house that I do not remember the name of, in easy walking distance.
It is conveniently located for shopping and public transportation. Service is excellent.
There is nothing I did not like about the hotel. I would love to stay again!!!
Excellent location spacious rooms accommodating staff
Lower floor rooms needs refurbishing
I appreciate the position and the room comfort
Very clean, with very hospitable staff in central city location, Easy walking to lots of shopping and to subway and train stations. Many restaurants in the atrea with first class restaurants in the hotel.
bathroom decor outdated, bedding a bit too hard
Very comfortable and of high standard
My husband and I found the staff to be absolutely fantastic. They were always very helpful and made our staf in Kyoto very memorable.
This is the most luxury hotel in Kyoto. Everyone will stay there will have the best room and best service for sure!!
Featuring views of the city, Kyoto Hotel Okura is a modern hotel just a short walk from Ponto-cho. It provides 5-star accommodation and views of the mountains.
There are a variety of facilities at Hotel Kyoto Okura that guests can enjoy, including an indoor pool, a sauna and a fitness centre. It provides babysitting services, a currency exchange and a reception that is available 24/7.
Rooms at Hotel Okura are peaceful and offer a flat-screen TV. Each provide a mini bar, a refrigerator and a private bathroom with bathrobes.
Hotel Okura Kyoto features a convenient café where guests can have a bite to eat after exploring the surrounding area. Each evening, guests are welcome to enjoy a drink in the lounge bar. There is also the added advantage of an on-site restaurant.
Hotel Okura Kyoto Japan is within walking distance of Kawaramachi Railway Station, connecting guests with the surrounding area. Kyoto International Manga Museum, Nishiki Market and Gion are a brief stroll away.
based on 764 reviews
Value for money
Policies vary by room type and provider.
Kyoto Hotel Okura is located at Kawaramachi-Oike,Nakagyo-ku in Nakagyo, 0.6 km from the center of Kyoto. Nishiki Market is the closest landmark to Kyoto Hotel Okura.
Check-in time is 15:00 and check-out time is 11:00 at Kyoto Hotel Okura.
Yes, Kyoto Hotel Okura offers free Wi-Fi.
No, Kyoto Hotel Okura does not offer free parking.
No, Kyoto Hotel Okura does not offer free airport shuttle service.
Kyoto Hotel Okura is 39.3 km from Osaka Itami.
No, pets are not allowed at Kyoto Hotel Okura.
Yes, Kyoto Hotel Okura has a pool onsite.