|"Great view, friendly helpful staff."||(in 54 reviews)|
|"Great location with great facilities."||(in 56 reviews)|
|"Completed facilities and great service!"||(in 12 reviews)|
|"Rooms were old & shabby."||(in 76 reviews)|
|"Horrible customer service."||(in 8 reviews)|
|"The building is very old and unsafe."||(in 10 reviews)|
We were upgraded to a cottage.
Some guests were very loud.
The hotel was beautiful and we had great service! Our room faced the ocean and was very nice. Everyone was very friendly. We had lots of fun playing in the ocean, we even rented boogie boards.
Breakfast service wasn't great. Our waitress wasn't very helpful and we had to seek her out when we needed something as she never came to check on us. Food was very good though.
It was on the ocean. Grounds were clean.
The room we initially were assigned to had not been cleaned. Beds were torn apart and toiletries were sitting on the vanity. Our subsequent room had ants.
I had a wonderful time with absolutely no complaints.
The location was wonderful and the pools and grounds were very nice. The staff was very friendly and helpful.
Our roof leaked when it rained. We had to move one of the beds over because it was dripping on the bed. The television was old and hard to figure out the stations.
We actually never stayed at the Ka'anapali Ocean Inn...when we checked in, they were over-booked so they put us up in 1st floor, oceanfront cottage room at the Royal Lahaina...it was great. Just a few steps to the beach, a few more steps to the pool and a wonderful view out the sliding glass doors. Every member of the staff, from checking in, to taking us to our room, to the breakfast buffet, to checking out...everyone was great. We live on Oahu and came over for 1 night for our son's birthday...we would stay here again.
There was a damp, moldy smell, but we wrote it off as being close to the ocean and the cottages being older. However, as we were leaving, we noticed in the closet, that the wall between the shower and the closet was moldy, the carpet there was wet and the base board was starting to disintegrate.
It was quiet and the staff accomodated us when we asked for a different room.
It is an older hotel and even though the hallways are covered, they are still accessible from the outside so anyone walking by could enter and come to your room door. The original ocean front unit was right next door to a luau and with the west exposure, the air conditioner could not keep up with the sun shining in and it got quite warm. Free internet is in the lobby only of the larger hotel several doors down but not in the room. There is a $10 self parking charge and the room has a shower only, no bathtub. There is also no elevator.
A beachfront property, Kaanapali Ocean Inn is ideally located near Whalers Village. Guests will find this property filled to the brim with amenities! The front desk staff is multilingual (English, Filipino, German, Japanese, and Spanish), and they can assist guests 24-hours per day. Plus, there are concierge services that will help visitors find tours and book tickets to area attractions. There are laundry facilities provided, and free newspapers can be found in the lobby.
The dining options are diverse with a restaurant, coffee shop, and room service available. There is also a bar located poolside, and coffee and tea are provided in the common area. There are plenty of things to do both on the resort property and in the immediate vicinity. Guests can go kayaking, canoeing, or snorkeling on site. Plus, there are bicycle rentals nearby, and golfing is easy to come by, as well.
There are 56 spacious rooms spread between two floors of the hotel, and the staff can provide childcare services. Pets are not allowed, and the property is smoke-free. All of the rooms contain air-conditioning for guest comfort. Plus, the private bathrooms are stocked with complimentary toiletries and hairdryers. Adjoining rooms are available.
Within walking distance of the Kaanapali Ocean Inn, visitors will find Whalers Village, Kaanapali Beach, and Black Rock. Also nearby are the Whalers Village Museum, Kaanapali Golf Course, and the Maui Theater. The airport is about 10 minutes' drive from the hotel, and the Lahaina Sugar Cane Train station is roughly 25 minutes away on foot.
based on 522 reviews
Policies vary by room type and provider.
Kaanapali Ocean Inn is located at 2780 Kekaa Drive, 6.7 km from the center of Lahaina. Black Rock is the closest landmark to Kaanapali Ocean Inn.
Check-in time is 16:00 and check-out time is 11:00 at Kaanapali Ocean Inn.
Yes, Kaanapali Ocean Inn offers free Wi-Fi.
No, Kaanapali Ocean Inn does not offer free parking.
No, Kaanapali Ocean Inn does not offer free airport shuttle service.
Kaanapali Ocean Inn is 3.8 km from Kapalua West Maui. Kaanapali Ocean Inn is 27.4 km from Kahului.
No, pets are not allowed at Kaanapali Ocean Inn.
Yes, Kaanapali Ocean Inn has a pool onsite.