|"Modern and friendly staff"||(in 58 reviews)|
|"Great location & beautiful pools!"||(in 9 reviews)|
|"Beautiful property and great location"||(in 58 reviews)|
|"Poor communication on shutfle service."||(in 7 reviews)|
|"The noise and hidden fees."||(in 1 review)|
|"Construction on going was annoying."||(in 42 reviews)|
Housekeeping and spa staff were excellent.
Entire "resort" area unusable. Most pools closed. Those that were open were choked with diesel exhaust and unimaginable jackhammering between 9 to 5 every weekday. Even the spa quiet area was affected. All adults-only areas closed without notice. We spent extra money to stay here. We could have had more comfort for less money staying in a van on the beach.
It was a perfect getaway!
Rooms are beautiful but small.
Westin Maui Resort & Spa, Kaanapali was great! Kayak.com not so much.
The staff at the Westin Maui Resort & Spa, Kaanapali was professional, courteous, sympathetic, and attentive. They did a great job in resolving the issue that Getaroom.com [which Kayak.com outsourced to] created.
I'll have to think twice when making a reservation through Kayak.com. When I made my reservation, Kayak.com outsourced the reservation through some 3rd party vendor that I had never heard of before...Getaroom.com. I should have trusted my gut instinct and not gone thru either. When I arrived at the Westin, the staff informed me that I had no reservation on file. So I called Kayak.com, whose automated voicemail said they were closed. Fortunately, I was able to get in touch with Getaroom.com, but their staff had me wait over the course of one hour! The customer service rep from this online vendor kept putting me on hold for 15 minutes at a time. It was unprofessional and amateur at best. They said they had my reservation and that they sent it to the Westin. Yet the Westin never received it until an hour and a half after numerous attempts to get Getaroom.com to act on getting the propper email file sent. I was so tired from the ordeal that I was over the whole booking through Kayak.com. Beware.
Just one little thing....
The resort is beautiful, I had a mountain view (the cheaper rooms) and the view is still amazing. There is a new shopping plaza immediately next door with restaurants and ice cream shops. Great outdoor pools.
This resort is not cheap, which is okay. What is not okay is you have to pay to rent a crappy plastic chair to use when sitting at the beach. And then you have to pay additional money to rent an umbrella. And if you want to sit in a shaded seat by the pool you have to pay for that too. Totally bogus.
I saw reviews about the spa in travel & leisure magazine. And it and the staff met expectations. They were amazing. Also, the hotel itself is beautiful!!
The restaurant staff and the guys selling the Maui Jim sunglasses need some training on customer service. They were pretty rude. I was able to avoid the wait staff by eating else were but the towel sunglasses guys I had no choice.
Had a wonderful time at the Westin and would go back. The staff was awesome. They had a mini fridge in the room which worked out great for us. You can go snorkeling right off the beach at the Westin. Whalers village is right next door as well.
The only thing we didn't like was that there wasn't a table in the room. There was a desk but not a small table to sit at and eat a little something the two of us.
Love the location and the surrounding facilities, mall, restaurants, etc.
Staff assigned me and my wife a room with 2 double beds for a week long stay in the most romantic place on earth. It was just too bad we could never sleep together the whole week. Ruined the whole trip for me.
The flamingos and swans were absolutely beautiful.
The pool was a little cold.
The Bed! The Adult-only pool area (though the kiddos still managed to sneak in due to irresponsible parents) Proximity to beach Nice shower, but small bathroom area overall
Lack of good food options Loud children in the hallways (maybe consider making some areas of this hotel for singles/couples only?) No fan in the bathroom
Beautiful grounds and facilities. Great service and within walking distance to many restaurants.
Crowded most of the time. charged for many things that were included with resort fees elsewhere such as paddle boards.
Perfect Hawaii Vacation
Everything. Great for families, honeymooners, young couples, old couples, beach bums, active people, lazy people, food lovers, drinkers...etc
It was perfect
Location. Great room. Great vieuw.
Overcrowded hotel. Lack off facilities around pool. Towelwar starts at 7AM. Hotel policy of removal of unattended towels is not enforced. Food and beverage prices are excessive.
The property was gorgeous and child friendly. The only downside was it was outrageously expensive!
The cost of food!
friendliness of staff
my room was very dirty, view was terrible other hotel guests from above made stay uncomfortable. I left this hotel 4 days before i planned to
The pool and location were amazing. We lounged around the pool almost every day and enjoyed the friendly service of the waitress that passed by. The hotel is right on the beach and a very short walk to Whaler's Village (a shopping mall). If that is not enough stores, Lahaina has more and the Westin provides a shuttle service that leaves every hour to Lahaina.
Dubbed as one of Kaanapali’s beachfront mega-resorts, The Westin Maui Resort Spa has more amenities than any other hotel in its price range. Couples looking for a getaway or honeymooners wanting to relax, take note that this family-friendly resort is packed with children.
The Maui Westin is in the center of Kaanapali Beach and is Hawaii’s first master-planned resort community built in the 1960s. It is adjacent to Whalers’ Village, an open-air shopping mall with beachfront restaurants and a free museum, and 10 minutes from the Ka’anapali Golf Resort and Ka’anapali Golf Course South. The resort offers a free shuttle service to these locations, the airport, and to downtown Lahaina.
Renovations have brought Hawaiian style furniture, fresh carpet, earth tones, and glass-encased showers to the 759 rooms and suites. The Westin's comfortable, modern guest rooms feature signature Heavenly beds that include pillow-top mattresses, a white down duvet, and five down pillows. Traveling conveniences such as mini-fridges, coffeemakers, flat-screen TVs, and free coffee and bottled water are standard in all rooms, and Wi-Fi is free. The suites and premium rooms offer more space with separate living areas and include ocean views.
Westin Maui offers tons of above-average amenities like four restaurants, and a full-service spa and gym. The 87,000-square-foot aquatic playground featuring five pool, two waterfalls, an adult-only pool, and 120-foot twisting water slide are main attractions for families. A full schedule of activities, including an on-site Luau are available at the resort and the kids’ club also offers entertainment.
Direct access to swimmable and sandy Kaanapali beach, plus lots of exclusive amenities make this resort a must for family vacations.
based on 602 reviews
Policies vary by room type and provider.
Guests with existing The Westin Maui Resort & Spa, Ka'anapali reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Maui Resort & Spa, Ka'anapali for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Maui Resort & Spa, Ka'anapali has 8 spaces that can be used for organizing meetings or events, ranging from corporate style boardrooms to ballrooms to outdoor garden or ocean view spaces. The resort has state of the art multimedia equipment that you are able to use, and catering can be organized with the culinary staff for morning tea or lunch breaks. In addition, you will have access to the Attendee Booking Tool through which attendees can confirm their attendance and book their rooms at a special price.
If you are looking for something fun to do during your stay at The Westin Maui Resort & Spa, Ka'anapali, considering joining one of the many activities that the resort has on offer, and if you can’t wait to get in the water, you find activities such as kayaking, surfing or sailing. Head to the Ka'anapali Surf Club where you will be able to rent equipment, book a Kayak tour or a scuba diving lesson.
Keep your fitness levels up by joining one of the classes on offer at The Westin Maui Resort & Spa, Ka'anapali. Some classes are held at the Mind & Body Studio while others are held on the Beach Lawn, and you can choose between classes such as yoga, Pilates, spinning and toning, as well as personal training sessions. Group classes are $15 per class for guests of the resort, and if you happen to forget your training gear, you can rent athletic shoes for a small fee by calling Service Express from your room.
While it is possible to get public transport from the airport to The Westin Maui Resort & Spa, Ka'anapali, you would need to change between 3 different buses and the trip would take about 3h. The most convenient way to arrive is by car which will take about 45m. If you are planning to take a taxi from the airport you can expect to pay around $80 for a one-way fare, and if you will be renting a car for the duration of the trip you can park at the resort for a fee of $35 a day.
The Westin Maui Resort & Spa, Ka'anapali is dog friendly and you are allowed to have a maximum of one dog per room as long as it weighs under 40 lb. Your dog will get its own bed in the room as well as food and water bowls, and while you can’t take your pet to the food or swimming pool areas, you will be able to take it to the beach with you. (Prices checked 14/05/19).
The Westin Maui Resort & Spa, Ka'anapali is located at 2365 Ka'Anapali Parkway, 5.4 km from the center of Lahaina. Whalers Village is the closest landmark to The Westin Maui Resort & Spa, Ka'anapali.
Check-in time is 16:00 and check-out time is 11:00 at The Westin Maui Resort & Spa, Ka'anapali.
Yes, The Westin Maui Resort & Spa, Ka'anapali offers free Wi-Fi.
No, The Westin Maui Resort & Spa, Ka'anapali does not offer free parking.
No, The Westin Maui Resort & Spa, Ka'anapali does not offer free airport shuttle service.
The Westin Maui Resort & Spa, Ka'anapali is 5.2 km from Kapalua West Maui. The Westin Maui Resort & Spa, Ka'anapali is 27.5 km from Kahului.
Yes, The Westin Maui Resort & Spa, Ka'anapali has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.