Wingate by Wyndham Lancaster / PA Dutch Country

Staff was friendly and efficient.

The heat in my room was not working when I arrived, though the issue was fixed quickly. The office chair was stained and dirty, and when I went to take a shower the water was brown for the first few minutes. Also had difficulty with noise. The room next to me was full of young kids with their parents in an adjoining room, they were up late jumping off of the beds onto the floor, and at 2am someone started blaring music in a room down the hall. However, neither of those issues is the fault of the hotel, and they did look into the loud music when I called.

Dirty room! Wish I had not paid in advance!

The location is good, but this was my first time ever at a Windgate/Wyndham, and I will never stay on one again. The shower was moldy, and the fabric chairs and one bedspread were stained, so we had to use bath towels to cover them in order to sit down. Worst of all, when we moved the ottoman to sit on one chair, there were remnants of food and paper from the previous tenant of room 121. Clearly, the manager never checks the housekeeping work!