Hampton Inn Tropicana

Not worth it

The pluses - Decent breakfast (basic). Airport transport. Decent size room & bathroom (it's a regular Hampton size). Great door guy - helpful with directions. Almost everyone had a fantastic attitude except the front desk.

Mold in shower - couldn't give it more stars. Ick. It took almost 45 minutes for the shuttle to come. We took a lyft back. Kids running around like crazy! Although Hampton tried to wrangle them since parents were no where to be found. Pool was closed but our email confirmation said it was open until the following week. We got a text that same day. I booked based on the very few hours I had for pool time (one night stay) and allowing use of the Tropicana was a waste. No time to even get there or back. I understand the front desk can't do anything about "pool renovations" but they could have at least seemed concerned. Everyone was complaining. And who closes a pool in June? Won't be back.

It was ok....expected a little more

The pool area was nice and cozy, although they close at 10. We were there over the 4th of July weekend and you would think they would be a little lax on the time since it was a holiday, but at 9:59 the lady working the bar came out and told everyone to leave. We stayed at Fairfield the night before and their pool closed at 11.

The breakfast sucked. A lot of reviews I read said the breakfast was "awesome." Far from the truth. They had the typical waffles, fruit, yogurt, and pastries. Boiled eggs and egg omelets floating around in liquid...ok? No bacon or sausage. I grabbed a banana and called it a day. They had a nice older gentleman as a Breakfast Attendant that went around and gave the kids toys and coloring pages which was a nice gesture. He was really friendly and seemed to enjoy his job. The rooms were basic, nothing special. They had a small cube refrigerator in the room that was just randomly laying on the floor. Never seen that before...usually it's in a cabinet.

Hotel was centrally located, so it was convenient. Rooms were comfortable.

Staff were very disorganized at check-in (I checked in at 10PM), as they weren't sure that they had a clean room at that time. Took approximately 20 minutes to check-in as a result, as they had to have housekeeping check for a clean room. Can't imagine what would have happened if I had arrived at the 3PM check-in time. Also, housekeeping did not clean our room during our stay. Hot breakfast was poorly maintained i.e. cold food, minimal food, etc.