Luxury Inn & Suites

ZERO STARS! Dirty, smelly, and a complete dump. How is this place still open for business?

bed was OK but carpet, drapes etc were filthy

Towels and room was dirty and staff were rude.

It was cheap

You get what you paid for and skip the breakfast bring your own iron stay here if you don't have hardly any money and don't want the frills it was clean though

Some budget hotels deserve 5 stars but not this on

The lobby was clean and inviting.

Budget hotels often deserve 5 stars, but they must have clean rooms, locks on the doors, clean linen, clean towels, land many other things this hotel didn't have. When I first walked into the lobby I was very pleased with the clean and inviting lobby. I was expecting this to be a budget hotel that would earn 5 stars, As soon as I entered my room, I was shocked at the terrible odor. I thought there must be something spoiling in the room. I went to open the window, but there were no screens to prevent the bugs from entering. There were dirty used tissues on the floor and dirt covering most of the carpet. The cushioned chairs were too dirty to sit so I went to the bathroom to get clean towels and noticed that all the towels were dirty. These were not stains but actual dirt. I put a wash cloth in the sink and run water over it and the dirt left, thus proving that the wash cloth was dirty. I pulled down the spread and thought the bed was covered with bugs. Upon further glance I noticed that the bed was simply covered with crumbs and dirt. The dirty sheets were not in place, they were just thrown over the bed. I attempted to put the sheets in their place and noticed that the two flat sheets were too small for the queen sized bed. The sheets, cover, and blanket were all worn with numerous holes in them. The safety lock on the door was broken as were the lamps and towel racks. Luckily I was returning from a week long camping trip so I had a sleeping bag, pillow, and towel. Obviously I didn't trust the cleanliness in their establishment to trust their breakfast so I left at 4:00 AM without breakfast and after not being able to sleep. In retrospect I should have kissed my money good bye and find another comfortable place to stay. I would like to give the staff a friendly rating but when I checked in the man asked for my dirvers license. He took it for a few seconds, handed it back to me with a room key, and walked away saying, “Your room is number 25.”