Value for money
Distance to city center
Distance to airport
|"VERY friendly and helpful staff"||(in 7 reviews)|
|"Staff is friendly and helpful"||(in 45 reviews)|
|"Great place to drink wine."||(in 4 reviews)|
|"First room smelled like smoke."||(in 20 reviews)|
|"Have 24-7 room service."||(in 4 reviews)|
|"No free breakfast, incredibly steep parking fee, let alone incredibly ridiculous valet fee."||(in 15 reviews)|
|hotel location||in 122 reviews|
|great and room||in 90 reviews|
|helpful staff||in 89 reviews|
|clean room||in 88 reviews|
|room was ready||in 82 reviews|
|great hotel||in 69 reviews|
|bed was very comfortable||in 60 reviews|
|valet parking||in 35 reviews|
|service and good||in 32 reviews|
|near to a metro station||in 19 reviews|
|extra charge||in 13 reviews|
|pay for wifi||in 12 reviews|
|friendly and helpful||in 9 reviews|
|hotter than usual||in 9 reviews|
|macy||in 9 reviews|
|downtown la||in 6 reviews|
|close many restaurants||in 5 reviews|
|great place||in 5 reviews|
|staples center||in 5 reviews|
I totally enjoyed the ambiance of the district. It was beautiful.
Free parking. It’s ridiculous they charge so much for parking
A heavenly night's sleep every night and an intelligent automated elevator system to prevent the "checkout rush hour waiting disaster." All the staff went above and beyond when they realised I had a rough time following the luggage mis-routing during the first two nights of stay.
Great stay!!! Highly recommend!!
Green option to get points, guest services, room was clean, nice gym
Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?
Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.
Overall experience/ patio
Would stay here again for a stay cation. Near all great restaurants. The lobby is gourgeous. Interesting tech for elevators.
King size bed, big screen tv and at kayak price 100 less per day. 200 a good price per day.
I was over billed and nobody return my calls.
Most comfortable hotel beds
We stayed at the Sheraton downtown to be within walking distance to a hockey game at Staples Centre. The hotel location was great for this. The hotel staff were very helpful and friendly. We stayed in a renovated room which was very nice. The Sheraton hotels always seem to have the most comfortable beds in any hotel. The bed was the most comfortable of all the hotels we stayed at during our week long vacation. Linens and towels were great as well.
We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.
Nobody picks telephone at the reception. The front desk staff are either very few in number or they are not trained. I never got phone calls connected to my room inspite of calling the front desk manytimes. Due to this I had lots of problem.
The staffs were very helpful and the room are very need and comfortable to live in.
The bed was very comfortable
I did not like that we could not crack open the window. There was no pool.
I enjoyed the location of being downtown, with easy acess from the freeway. The staff particularly in the cafe was outstanding.
I did not like the fact of not fully disclosing the cost per night for the room; Exam. the room was 115. plus tax. Great. Terrible, Occupany tax approximately $16. Parking, 28.00 per day. If one would have known those additional cost up front, one could have made additional accomodations. The money was not the object, the surprise element of not disclosing the true amount. I felt like this was a ploy of the unknown!Plus, I am approximately 6'3 and enjoy a bath tub. This room did not have a tub, instead a phobic shower that one could not litterally move around in. This was majorily dissappointing, however, hotel should be about comfort and convienece. Other than that, the Sheraton would do!
The hotel is very nice, in front has a metro station and a drugstore.Macy's is aside and there is a lot of options of cafeteria and dinners near of hotel.
The wireless internet is very expensive!!!
the marathon, the food
It was extremely convenient to the Amtrak station. The hotel facilities are great.
Location to where I needed to go.
The room is outdated and needs renovation/redesigning.
Shopping Centre adjacent; high quality restaurant; very friendly bar staff; very friendly overall. Felt very much at home.
Those who are looking to stay in the downtown Los Angeles area will want to consider Sheraton Grand Los Angeles. This is a pet-friendly property that offers a range of luxury amenities and services for the guests who choose to stay there. It also has a convenient location that is close to many areas that people will want to visit. The hotel, built in 1973, has a smoke-free policy.
Guests can choose from a range of different rooms, 496 in all, while they are at the hotel. There are traditional rooms, deluxe rooms, suites, and a parlor room. Some of the various types of amenities that can be found in these rooms include air conditioning, televisions with premium TV channel access, coffee/tea makers, private bathrooms, desks, a hairdryer, refrigerator, daily housekeeping, an iron and ironing board, an in-room safe, and WiFi for a surcharge.
The hotel has a wealth of features for the guests. It offers a state-of-the-art fitness center, complimentary breakfast, views of the city, meeting rooms, a business center, and more. The hotel has plenty of dining options, as well. Options include The Brasserie for dinner, the Hope Street Bar, and District on the Bloc.
When staying at Sheraton Grand Los Angeles, guests will find that they are close to everything that the city has to offer. They can find places to shop, visit the Los Angeles Convention Center, Staples Center, and more. In addition, there are plenty of places in the area to dine. These include Wild Dogs Grill, Dublin’s Irish Pub, and The Counter.
based on 648 reviews
Value for money
Policies vary by room type and provider.
Sheraton Grand Los Angeles is located at 711 South Hope Street in Downtown Los Angeles, 5.3 km from the center of Los Angeles. STAPLES Center is the closest landmark to Sheraton Grand Los Angeles.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Grand Los Angeles.
No, Sheraton Grand Los Angeles does not offer free Wi-Fi.
No, Sheraton Grand Los Angeles does not offer free parking.
No, Sheraton Grand Los Angeles does not offer free airport shuttle service.
Sheraton Grand Los Angeles is 15.5 km from Hawthorne. Sheraton Grand Los Angeles is 18.2 km from Los Angeles.
Yes, Sheraton Grand Los Angeles is a pet-friendly hotel.
No, Sheraton Grand Los Angeles does not have a pool onsite.
Downtown Los Angeles is known for: fashion district, urban, skyscrapersMore