Palazzo Alexander Hotel

Via Santa Giustina 48, 55100 Lucca, Tuscany, Italy
+39 058 358 3571

Cheapest
rate per night

9.0

Excellent
based on 553 reviews
Palazzo Alexander Hotel - Lucca, Tuscany, Italy
24.10 Sat
-
25.10 Sun
Compare vs. KAYAK |

Provider Nightly total
Hotels.com ₪411
snaptravel ₪474
Stayforlong ₪482
Hotels.com
snaptravel
Stayforlong

Good to know

Value for money

8.8

Distance to city center

0.4 km

Location rating

9.6

Nearest Airport

Florence Peretola

Distance to airport

56.7 km

Rooms

24.10 Sat
25.10 Sun

Standard Rooms

₪411+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪411

Superior Rooms

₪474+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪474
Unknown
₪482
Unknown
₪594

Reviews

Pros

Cons

Traveler rating

187
24
9
1
0

Time of year

Traveler type

Show reviews that mention

+
staff were very helpful in 193 reviews
great location in 125 reviews
breakfast was nice in 105 reviews
beautiful hotel in 90 reviews
room was very nice in 70 reviews
car park in 32 reviews
friendly and helpful in 19 reviews
highly recommend in 13 reviews
service great in 13 reviews
towns around the tuscany in 8 reviews
centre of lucca in 7 reviews
mario in 7 reviews
gluten free options in 6 reviews
train station in 6 reviews
staff nice in 2 reviews
close to mall of america in 1 review
location close in 1 review
  • Mediocre
    Apr 2016
    2.5

    Horrible hotel

    The location is close to restraunts and shopping. It is quite a walk from the train station. Take a cab.

    The electricity and plumbing are old and don't work well. It was extremely hot and too loud to sleep with the window open. They said we couldn't turn on the air conditioning and didn't offer a fan. We were up all night hearing the people above us. The complimentary breakfast gave us food poisoning.

  • Excellent
    Sep 2015
    10.0

    Fabulous hotel in old town Lucca

    Mario the business owner was beyond friendly, efficient and informative. Breakfasts were feasts of hot and cold food well beyond the usual continental breakfast. An elevator was also a welcome surprise in this old palazzo.

  • Good
    Nov 2010
    6.7

    Location is ideal for exploring Lucca-close to historic centre, restaurants,etc., but in a quiet street away from noise. Staff are excellent- called different restaurants to arrange for dinner reservations tho I had left it too late- going out of their way to deal with requests. Hotel is charming, breakfast is substantial.

    I was in a single room that was for disabled guests and had some features in the bathroom that were inconvenent- no self-contained shower stall-only a tiled area next to the toilet- that made for a wet floor. wheelchair users would appreciate this but i didn't. No towel racks either-maid used the hand rail for the toilet to hang towels. These are minor issues that can be easily rectified.

  • Good
    Oct 2010
    6.3

    There was a traditional feel to the room and the staff were always most helpful with any queries. Breakfast in the breakfast room was also very pleasant.

    There were a couple of minor points about the room that needed attention - eg some of the parquetry floor was lifting which could catch your feet.

  • Good
    Oct 2010
    7.7

    Attentive and very polite staff plus the sensibly long hours for breakfast.The location meant we could reach all parts easily but not have a lot of noise

    In an ideal world would have liked larger bathroom and wider single beds

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About

Overview

A stay at Palazzo Alexander Hotel places you in the heart of Lucca, within a 10-minute walk of Piazza Napoleone and Guinigi Tower. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

9.0 Excellent

based on 553 reviews

9.3

Cleanliness

9.1

Comfort

9.7

Staff

8.8

Value for money

Check in

14:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Increased accessibility
Concierge service
Cribs available
Laundry facilities
Laundry service
Room service
Smoke alarms
Bicycle rental
Hot tub
No smoking
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Airport shuttle (surcharge)
Storage available
Towels
Elevator
Library
Accessible by elevator
Adapter
Alarm clock
Bidet
Body soap
Bottle of water
Breakfast in the room
Children's television networks
Coffee machine
Desk
Electric kettle
Entire unit wheelchair accessible
Family rooms
Fire extinguisher
Flat-screen TV
Fold-up bed
Free toiletries
Fruits
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic pillow
Interconnected room(s) available
Key access
Newspapers
Non-feather pillow
Pants press
Private bathroom
Private check-in/check-out
Private parking
Quiet street view
Radio
Raised toilet
Roll-in shower
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Shower chair
Slippers
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Soundproofing
Spa bath
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Trash cans
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Tour desk
Books, DVDs, music for children
Cycling
Horse riding
Shuttle service (additional charge)
Cooking classes
24-hour security
Business center
Complimentary breakfast
Safe
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Currency exchange on-site

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Photos

All Photos (35)
Bedroom (9)
Lobby (1)
Lounge (1)
Restaurant (4)

Location

Most Popular Landmarks

  • Museo di Palazzo Mansi 72 m
  • Biblioteca Statale di Lucca 175 m
  • Lucca City Hall 206 m
  • Giacomo Puccini Museum 212 m
  • Casa di Puccini 214 m
  • Church of San Michele in Foro 266 m

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Hotels Europe Italy Tuscany Lucca Palazzo Alexander Hotel