|"Staff were friendly and helpful."||(in 18 reviews)|
|"Very comfortable bed and even a mini-bar!"||(in 2 reviews)|
|"Good continental breakfast was served"||(in 13 reviews)|
|"The view was a building being renovated and a cement slab where water"||(in 1 review)|
|"Hotel prices on February (appx."||(in 6 reviews)|
|"Car parking excessively expensive."||(in 4 reviews)|
It rooms were very calm and quiet. The beds were comfortable.
The breakfast could have been a bit more interesting, considering their lunch and dinner menu is rather pricey and gourmet.
The Hotel is clean, the staff is nice in general. But like all in Switzerland, value for money is quite low. Hotel is expensive for the quality it serves.
They should improve the quality in the breakfast. In Switzerland, you should eat at least better cheese which is a world famous country with its cheese.
The location was perfect for our needs. We were there for our daughter to attend college and the hotel was 3 doors away from her new residence. Quiet location up from the lake.
Our room was right by the staircase which was very creaky wood structure. However, there was not much problem with that since everyone was usually in bed by 10:00.
Efficient staff, very clean room, nice breakfast. Clean, updated, reasonably sized bathroom.
Excellent hotel with friendly staff. The hotel was clean and has a lovely atmosphere. Great facilities including breakfast.
The staff were very pleasant and the hotel had very good facilities
Good selection of tourists sites which are readily accesible.
The hotel staff was very nice and helpful on all accounts, and spoke all languages with me and my friends (French, German, Italian and English). The breakfast buffet was very tasty, with lots of variety, and good hours: 7-10 am. The rooms were very nice, with a side view of the lake (despite cranes for construction), nice balcony, comfortable beds, lots of closet and drawer space and a well-appointed bathroom. Also a small room safe for valuables, and a television (if desired), and a mini-bar. Very comfortable, although not huge, room. The lobby staff was very helpful with directions and even printed out a computer schedule of train departures for us. They were knowledgable about the activities in Lugano and surroundings, and friendly and helpful.
We had a disappointing dinner one night, but it was a "test" for the new cooks, and we did not receive very good service, were seated in a separate room from the rest of the guests, and the seafood tagliatelle were not good. We also were not given a chance to order dessert - although the "intern cooks" were busy flambeeing some fancy dessert for other guests. But the salad and appetizers were excellent, and other meal selections. The hotel elevator was odd and the doors did not always open at the desired floor; it had a mind of its own and we felt a bit in danger sometimes, since it was out of control. But the stairs were central and easy to take if you had no baggage.
they upgrade me to a bigger room
they ask me again about my creditcard and they siad it is not right and they will keep my reservation untill 12 pm only it means ther is no garantee in my reservation while no hotel ask me that
With a stay at Hotel Delfino, you'll be centrally located in Lugano, within a 5-minute drive of Lake Lugano and Swissminiatur. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 440 reviews
Policies vary by room type and provider.
Hotel Delfino is located at Via Casserinetta 6, 1.3 km from the center of Lugano. Museo d'arte della Svizzera italiana Lugano is the closest landmark to Hotel Delfino.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Delfino.
Yes, Hotel Delfino offers free Wi-Fi.
No, Hotel Delfino does not offer free parking.
No, Hotel Delfino does not offer free airport shuttle service.
Hotel Delfino is 2.7 km from Lugano. Hotel Delfino is 43.7 km from Milan Malpensa.
Yes, Hotel Delfino is a pet-friendly hotel.
Yes, Hotel Delfino has a pool onsite.