Value for money
Distance to city center
Distance to airport
|"Excellent location and very helpful staff!"||(in 96 reviews)|
|"Very friendly staff and excellent location."||(in 77 reviews)|
|"People were wonderful, friendly and helpful."||(in 20 reviews)|
|view of the lake||in 294 reviews|
|great location||in 238 reviews|
|staff were very helpful||in 178 reviews|
|room was small||in 176 reviews|
|breakfast room||in 157 reviews|
|good breakfast||in 153 reviews|
|beautiful hotel||in 107 reviews|
|train station||in 54 reviews|
|right on the lake||in 30 reviews|
|friendly and helpful||in 27 reviews|
|lake front room||in 10 reviews|
|old town||in 10 reviews|
I got an update.Traveling as single woman it is nice to have a double room.
the location accessible from main train station and the lake, park and shops. Nice view from the windows.
The breakfast could be better. The price could be more affordable.
The location and the view from the room! Please write at least 15 words
Friendly staff, price
Very welcoming, helpful and efficient staff. Comfortable room of good quality. An hotel of fairly traditional character in a convenient position for lake and town centre.
Slightly disappointed by range of breakfast choice offered, in comparison to others of similar standard.
Nice comfortable hotel, excellent staff.
That is was not modern; meaning :old television set with a very small screen,out dated furniture and matrass, a lot of noise from outside; impossible to have the television on and window open; you did not hear anything anymore, telephone calls idem:not possible with open window.
Lovely location on the edge of the lake in a central city area, good facilities, great breakfast, helpful staff
could have been warned about the street party/festival outside the hotel the night we stayed
staff were wonderful. nice location. very difficult parking and no hotel parking facility.
Great beakfast over looking Lake Lugano. And our room had a great view of the lake. Ths hotel staff was excellent- especially the daytime staff. We needed someone to translate between us and our Italian cousin- it was very helpful for us.
The ac unit was difficult to adjust.
Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 11 minutes by foot from Museum of Modern Art. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 1,136 reviews
Value for money
Policies vary by room type and provider.
Walter Au Lac is located at Piazza Rezzonico 7, 0.1 km from the center of Lugano. Municipio di Lugano is the closest landmark to Walter Au Lac.
Check-in time is 14:00 and check-out time is 11:00 at Walter Au Lac.
Yes, Walter Au Lac offers free Wi-Fi.
No, Walter Au Lac does not offer free parking.
No, Walter Au Lac does not offer free airport shuttle service.
Walter Au Lac is 3.1 km from Lugano. Walter Au Lac is 44.9 km from Milan Malpensa.
No, pets are not allowed at Walter Au Lac.
No, Walter Au Lac does not have a pool onsite.