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|"Great value and the staff is awesome"||(in 8 reviews)|
|"Clean and comfortable suite."||(in 3 reviews)|
|"The breakfast selection is fantastic."||(in 14 reviews)|
|"Staff was rude room was dirty"||(in 15 reviews)|
|"Treatment by the help desk."||(in 3 reviews)|
|"There was used tissues under a bed."||(in 9 reviews)|
|friendly staff||in 49 reviews|
|room was dirty||in 48 reviews|
|room was clean||in 44 reviews|
|breakfast was good||in 36 reviews|
|small for the size||in 27 reviews|
|sofa bed||in 25 reviews|
|tv in bedroom||in 21 reviews|
|front desk||in 19 reviews|
|pool||in 16 reviews|
|separate from other living||in 16 reviews|
|good value||in 14 reviews|
|comfortable beds||in 11 reviews|
|dirty dishes||in 11 reviews|
|parking lot||in 9 reviews|
|rooms were great||in 9 reviews|
|beyond expectations||in 8 reviews|
|great place||in 7 reviews|
|wifi work||in 6 reviews|
|tv remote||in 4 reviews|
|madison||in 3 reviews|
|room was great||in 3 reviews|
I thought my room was filthy. There was a used glass in the cabinet. Food left over from the previous person. Breakfast - there was nothing really healthy. Would have loved to see bananas and more healthy options, yogurt perhaps. The hallways were full of pet hair, and I am not a fan of pet hair.
Price an size of room was great , my complaints are minor compared to the price of the place . I would stay there again
My goldfish has a bigger pool than this place , they claim 25 max capacity i laughed at the sign thinking 10 koi fish would max it out much less people.has to be the smallest pool I've have ever seen in a hotel. The breakfeast was below average for a hot breakfeast . My wife couldnt eat half of it an went to a local gas station for a fresher doughnut that morning .Staff is always behind a wall at front desk an makes you call them by phone for service.
Dirt between cabinet and refrigerator. Also hair behind the bathroom door.
The only place I'll stay when I'm in Madison
Great value and pet friendly! Rooms are always clean and include a kitchenette. Bed is comfortable. Staff is always pleasant and helpful. Continental breakfast is obe of the best I've ever had and has everything from the basics like cereal, toast, and fruit to waffles, biscuits and gravy, or a breakfast sandwich.
Pool is a bit smaller than I'd prefer.
I liked the queen sweet. It was nice to have the living room and kitchenette separate from the bedroom.
We had difficulty with the tv. We had to have someone come up and fix it twice. We also asked for more forks for breakfast and the girl behind the front desk seemed like we bothered her and she wasn't happy about it
Great value, amazing staff, but older facility and
The staff was very friendly and busting their butt during the free continental breakfast (which was great for complimentary). Good extended stay room though it has definitely suffered some wear and tear over time (like badky cracked/loose bathroom tiles) and our toilet could have been cleaned better under the seat. But, overall, a very good value and I would stay again!
Could be better
The exterior and lobby area look impressive and the room set up is very nice with a full kitchen and kitchen table, living room and separate bedroom. Bed was comfortable. I was taking my young teenage daughter there as part of a getaway for the two of us and wanted her to feel pampered and she did.
It was not particularly clean or well kept - there were bits of sawdust or something along edges in some hallways and in our room. Shelves were dusty. Living room furniture looked warn. A small dog was barking a few doors down the hall for a while in the morning. The one staff person taking care of the breakfast area was working constantly to try to keep up but was not able to keep all of the breakfast items refilled. She never wiped off any tables because she was always so busy. They really needed a second person working on this for the number of guests coming through.
I liked the full size refrigerator and the breakfast was great. The staff was very friendly as well.
Another guest cooked some very pungent food. The smell lingered the whole time we were there. Exhaust fans would be nice. There wasn't a fan above the cooktop or in the bathroom.
The room was clean and had comfortable beds.
The linens and shower curtain needed some repair.
With a stay at GrandStay Residential Suites - Madison East in Madison, you'll be within a 10-minute drive of East Towne Mall and Madison Area Technical College. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madison? This hotel has facilities measuring 400 square feet (37 square meters), including a meeting room. Free self parking is available onsite.
based on 98 reviews
Policies vary by room type and provider.
GrandStay Hotel & Suites Madison is located at 5317 High Crossing Boulevard, 11.7 km from the center of Madison. Olbrich Botanical Gardens is the closest landmark to GrandStay Hotel & Suites Madison.
Check-in time is 15:00 and check-out time is 11:00 at GrandStay Hotel & Suites Madison.
Yes, GrandStay Hotel & Suites Madison offers free Wi-Fi.
Yes, GrandStay Hotel & Suites Madison offers free parking.
No, GrandStay Hotel & Suites Madison does not offer free airport shuttle service.
GrandStay Hotel & Suites Madison is 3.7 km from Madison Truax Field. GrandStay Hotel & Suites Madison is 105.5 km from Chicago Greater Rockford.
Yes, GrandStay Hotel & Suites Madison is a pet-friendly hotel.
Yes, GrandStay Hotel & Suites Madison has a pool onsite.