Cristal Palace Hotel

Excellent, friendly and helpful staff (particularly in the restaurant), lovely pool for children, good food and wine, good shuttle to the ski slopes.

hotel is very romentic with very good design with very profesional staff everbody is with smile on their face.everything is organazed with garage,ski room,elevetors. restorant and the menu in, is on the very high level. i have been in many hotels but i can said that this hotel is on the top in my range.i and my family are very satisfied.

only i think that this hotel is not very convinian for young children because the hotel is quite, elegant and i dont like one rule in the hotel that after 4 o'clock children cant use swimming pool

Very nice and new hotel with good facilities - lovely wellness area. Nice staff (mostly). Hotel bus available just a phone call away was great after a long day of skiing. Nice facilities for storing your skis and boots (hot air racks for skiboots so warm, dry boots in the morning)

Family room was a bit small/cramped, but bathroom very big. Location of hotel ok but not exactly near the lifts - but hotel bus compensated for that.

the restaurant is excellent, the food and service is to a very high standard. the staff are all very friendly and helpful.

i was very disappointed to learn that to use the sauna was an extra 20 euros per day per person. this was not made clear at the time of booking. if there must be an extra charge this is way too much.