|"Excellent breakfast and perfect location."||(in 156 reviews)|
|"Staff very friendly, exceptional breakfast."||(in 245 reviews)|
|"Excellent food and wonderful staff."||(in 66 reviews)|
|"no more bath tub"||(in 5 reviews)|
|"There are 5 star hotel ."||(in 72 reviews)|
|"The smell of old room"||(in 93 reviews)|
Great location. Nice room. Beautiful lonby. Professional staff
I specifically requested twin (2 beds) but at first given double (king/queen). I had to go back to registration to correct the mistakw. It was resolved quickly. The breakfast buffet was surprisingly poorer than expected.
everything about dusit thani. shoutout to robee, mai, ramil, mon flores, warren and everyone else who made our stay very special and memorable.
customers service is uncompromised
I could not find anything wrong with this properties amenities, customer service and their focus on customer satisfaction I have only found in 6star properties and exclusive resorts. I would definitely make this my first destination for business and family, I would also recommend Dusit Thani-Manila to all my colleagues local and abroad. I came to this property for 2 reason's, 1st: came recommended by a family friend which I trusted and thankfully took her advice, 2nd: for our honeymoon getaway, which is close to everything(e.g. shopping, airport, other friends and easily accessible to public transportstion(e.g. Uber, Grab, taxi, buses, jeepney and tricycle). I would highly recommend this hotel, the frontdesk staff and concierge are well above my expectation but over staff members we were awesome.
I wish I could've stayed longer but I had to get back to reality, but I can't wait for my next visit next year for my first year anniversary and to bring my extended family to experience true customer service.
Employees goes extra mile to give a good customer service , definitely my 25 th anniversarry we will stay in Dusit Manila, and everytime a family or friend will visit Philippines I will recommend Dusit hotel I really enjoy staying in that hotel.not to mention I came 14 hours ahead of my flight and Dusit was fully book but they still find a way to accommodate me that was 12 midnight and they just want to make sure I can rest that night after 20 hours flight .
Should be immediately downrated to a 3 star..
Lobby and reception
1. Pathetic rooms. Old rooms stink like dead animals. Bathrooms are small and badly lit. 2. Staff was even worse. Checked into room no. 1112 which was smelling like a dead mice. Complained took 30 minutes to respond and then offered me another room which was even worse, then moved me into a room which was like a hole in the wall on the 15th floor. The duty manager was rude and just kept saying due to renovation there is smell and that i booked a delux room hence i get a smelly room. And believe me i not a very finicky guy. 3. I would say this hotel for its lobby reception security and breakfast at best qualifies to be a 3.5 star.
The staff is very friendly and they always remember my name. The location is excellent for shopping, dining and doing business. Great buffet breakfast.
Nice hotel but do not ask for a cab
I asked for them for a cab and was charged 40 dollars for a 4 dollars ride to the airport. When I said I was not paying I was promptly told it was already charged. At this point I didn't have a lot of time to argue since I had to go to the airport.
Value for money
Long check in late at night.
It was a room.
Hotel is old and needs renovation. I'm sure there are leaks in the bathroom behind the shower walls. Convenient to the airport at 5am.
my stay July 2016
Every thing about this hotel such as cleanliness , facilities,comfort , location and the friendly staff
Old and over priced
Breakfast was very good and staff pleasant
It's an older hotel! Way over priced! This hotel should be a $60-80 hotel! Unless they have newer rooms I haven't seen, mine was old but hot water was great for Philippines!
Avoid the old rooms
The old rooms are very bad. The moldy carpeting and musty smell will make you sick. The new rooms are nice. But they are also carpeted, and even though the carpet is new, it still smells. Stay away if you have allergies. I was initially sent to the dungeon upon arrival (old room), but was then upgraded to a new room after insisting AND paying extra. The Thai restaurant excellent. The Japanese restaurant should add traditional western wines to its menu - i.e. French, Italian, Spanish wines. The sushi is mediocre.
Carpet is not a sustainable building material. Carpet accumulates dirt, allergens and mites deep within its fibers. Moreover, carpet is made of petrochemicals, it does not decompose in landfills and is generally not recycled. The room's flooring material should be tile.
The hotel was clean and the employees were warm. I wish salmon was served during breakfast.Overall our stay was great, the taxes at the restauarant wereridiculous. What was a 12% tax for at the restaraunt..
The rooms are big and the housekeeping is very quick to do their daily cleanings. The staff is friendly and the overall experience is very pleasant.
For such a nice hotel and the amount you pay, they charge a lot for additional services. For instance, they don't even provide you with free wifi in the rooms! And for a 15-30 minute transport from the airport, they charge a ridiculous amount!
The Staff were friendly and tried extremely hard to help
The hotel was a little tired and the none smoking room smelt of tobacco
Room smelled musty on night of arrival.
Dusit Thani Manila is situated in Makati City and is close to nearby attractions, such as Greenbelt and Ayala Center. It is also a short stroll from Ayala MRT Station.
The hotel provides an all-hours reception, as well as a sauna and an outdoor pool. Amenities include facial and body treatments, plus a ballroom and 24-hour room service. It also offers useful options for meetings and events.
This cosy hotel features rooms with an en suite bathroom, air conditioning and a TV. They each offer a mini bar, a pillow menu and a coffee maker.
The hotel features an on-site restaurant, serving Japanese cuisine. Each evening, guests can wind down in the comfortable lounge bar. Guests are also able to try one of the various bars and cafés in the area.
Local sites close to Dusit Thani Manila include BSA Tower, Ayala Triangle and Philippine Stock Exchange. Situated within a short walk is Glorietta.
based on 1,973 reviews
Policies vary by room type and provider.
Dusit Thani Manila is located at Arnaiz Ave, Ayala Center, 0.6 km from the center of Makati. Glorietta Mall is the closest landmark to Dusit Thani Manila.
Check-in time is 14:00 and check-out time is 12:00 at Dusit Thani Manila.
Yes, Dusit Thani Manila offers free Wi-Fi.
No, Dusit Thani Manila does not offer free parking.
No, Dusit Thani Manila does not offer free airport shuttle service.
Dusit Thani Manila is 5.4 km from Manila Ninoy Aquino Intl. Dusit Thani Manila is 86.7 km from Angeles City Clark Intl.
No, pets are not allowed at Dusit Thani Manila.
Yes, Dusit Thani Manila has a pool onsite.